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Universal credit rent 13 weeks
Hi there I've got a relative who has recently been approved for universal credit. Single over 25 They are getting help with the rent but have been told its for 13 weeks Please can you advise on what happens after I don't want to keep asking them. I can't find anything online Apologies if it's been raised before on the…
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Rights to Cancel a flight
I am booked to travel to Barcelona in November and if the quarantine rules still apply then would I be able to get a refund on my flight? When I booked the restrictions were not in place.
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Employer Limiting Travel
My girlfriends employer has said that she is not allowed to book travel abroad on holiday. She is a teacher, as am I, so we had booked flights to Corfu for Half Term in October. Can an employer restrict out of country travel if the destination is 'safe' and not on the travel ban or quarantine list? (for any judgers Corfu…
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Home Worker not permitted to work from home during self isolation
I work in a home based role as a training coordinator. I’ve always been home based, and I would only go out to attend very occasional meetings or QA visits - neither of which are required during the current pandemic. My employer has sent a blanket email to all employees stating that if we travel abroad to a country where…
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British Airways refuses a refund - is there an Ombudsman to appeal this?
I am an Executive Club member. At the beginning of the year I bought a return trip to Dubrovnik costing 37,750 Avios and £185 cash plus a BA Amex companion voucher. When BA cancelled flights due to Covid-19 they offered a voucher for future travel or a refund. I opted for a voucher thinking Covid-19 would blow over soon…
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Travel Company refusing to provide refund of deposit
Hello. I am looking to see if anyone has had a similar experience or any advice. We booked a large property in France for my 50th birthday in July/early August for 26 people, including children. For obvious reasons the trip could not happen: BA cancelled all our flights, at the time France was in lockdown and the…
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Ryanair cancelled return flight - Booked via Love Holidays
HELP! We are due to be on a 7.30am flight to Malta tomorrow returning 1st October. We booked via Love Holidays. We have just this minute had an email from Ryanair cancelling the return flight. Now what? Can't get through to Ryanair or Love Holidays to find out what our options are? Can't seem to talk to anyone. Are we…
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Ukrainian International Airlines lack of refund for cancelled flights
Hi, Being as they're based in Ukraine and their call centres are closed I am not sure where to complain to about this. We had previously rearranged flights for May which were dealt with in a matter of days. However the last cancellations for flights at the end of August I requested a refund in August as soon as we were…
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Disabled toilets access
Hi,Can anyone clarify what the law is regarding access to disabled toilets in a public place, my wife is a Postie & has a colosomy bag fitted, recently she was delivering mail to a school (Scotland) & asked to use the toilet & was point blank refused even after explaining her disabillity, as you can imagine having this…
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Tui promises to pay outstanding refunds by the end of the month - MSE News
Package holiday giant Tui has promised to pay any outstanding refund requests for holidays cancelled due to the coronavirus pandemic by 30 September 2020... Read the full story: 'Tui promises to pay outstanding refunds by the end of the month' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Furlough for staff on payroll who don't actually do any work for the company?
Can the Wife and Partner of the two company directors who were on the company payroll before Covid be Furloughed? Are they allowed to be on the payroll as it is obvious to me that they are their purely to reduce the amount of personal tax the directors pay. Would they be entitled to the £1,000 job retention payment due…
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Help, I really don't know where I stand (Scotland - Greece)
Last November we booked a holiday to Rhodes starting on the 3rd October. We now don't know what to do as the Scottish Government is saying not to travel and if you do there is a fourteen day quarantine. But The UK government is currently saying it is currently fine. We have tried to move our holiday to next year or get a…
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Solicitors abusing the Court System to earn fees
I am a small business owner who provided a for a Solicitor but unfortunately the company never paid for the
service. As a last resort we entered a County Court Claim against the
Solicitors. Move forward to this year and due to Covid all of our staff,
including myself, were furloughed for a short period. As per the…
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Is today redundancy cut off
Hi all, Title is self explanatory. I heard on L BC this morning today is the last day employees can make redundancies within the furlough scheme! Presuming this is because of the 45 day consultation period? Hopefully I'm not one of them.
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Home to office mileage
Since March I have been told by my employer to work from home. I visit several clients a day and travel around a county. At times I will not go anywhere near my office base. I have been advised that even though I am not able to go into the office I still have to deduct home to office mileage on my travel claim. Is this…
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Airbnb not refunding, travelling from London to Amsterdam
Hi All, We were due to travel from London to Amsterdam on 17th October to run the Amsterdam marathon which has been cancelled due to Covid-19. Our airbnb host is refusing to give us our £315 / 50% deposit back. We have passed the period whereby we can cancel for free, but feel this is very unfair to keep such a large…
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Calculating Furlough with Holidays Added
Is it okay for an employer to add holiday pay to the pay period ending 19th March to boost the amount of furlough paid to an employee by the government, as a favour?
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just received a strange email from Easyjet - cancelled but not cancelled?
having had a nightmare with ryanair (now solved thank goodness) I thought my easyjet refund was going to be 'easy' On the 17th August I received an email to say my Southend flight on the 17th was cancelled- and there was a link to claim a refund, which I did , the refund page showed both the outward and return flights…
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What are my rights when an two day in-person conference becomes an online event?
Last year I attended an in-person social media marketing event and it was so good, I bought an early bird ticket to this year's back in November. Now it's been moved online and no offer of a refund or ticket price reduction - even though in theory the organiser can actually sell more tickets and has fewer overheads.…
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Money refunded by airline but not returned by travel agent
Hi, I had a holiday booked for bali earlier this year through gotogate flying with Singapore Airlines beginning of June.. I am getting really frustrated with the way gotogate have handled the situation..... Issue 1/ my gf was flying out a week before so recived the covid cancellation before me and option provided via email…
