We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Ryanair cancelled return flight - Booked via Love Holidays
Options
HandSDavies
Posts: 2 Newbie
HELP!
We are due to be on a 7.30am flight to Malta tomorrow returning 1st October. We booked via Love Holidays. We have just this minute had an email from Ryanair cancelling the return flight. Now what? Can't get through to Ryanair or Love Holidays to find out what our options are? Can't seem to talk to anyone. Are we entitled to a refund for all - assuming we finally get through to someone which is extremely difficult. or if we don't get on the flight tomorrow are we due a refund from Ryanair or have we lost the full £3k? We couldn't cancel this booking as Ryanair said flights were going so no refund or credit note and wanted £350 to change to alternative. We would have lost too much money and it was for a special occasion.
We are due to be on a 7.30am flight to Malta tomorrow returning 1st October. We booked via Love Holidays. We have just this minute had an email from Ryanair cancelling the return flight. Now what? Can't get through to Ryanair or Love Holidays to find out what our options are? Can't seem to talk to anyone. Are we entitled to a refund for all - assuming we finally get through to someone which is extremely difficult. or if we don't get on the flight tomorrow are we due a refund from Ryanair or have we lost the full £3k? We couldn't cancel this booking as Ryanair said flights were going so no refund or credit note and wanted £350 to change to alternative. We would have lost too much money and it was for a special occasion.
0
Comments
-
If it's booked as a package (as specified on the ATOL certificate) then cancellation of a flight, without provision of an alternative, means that the package organiser (Loveholidays) are obliged to refund you in full, under the Package Travel Regulations 2018. While waiting to speak to Loveholidays, check out if there are any suitable alternative flights with availability, if you're keen to proceed....0
-
Wow.. cutting it fine or what? Not sure what to advise. If you want the holiday I would probably go! Ok then you still reliant on Love Holidays to get you home! Maybe not an option for anyone with a nervous disposition. I am not! 😂.Crazy situation to be in tbh. But eventually Love Holidays need to refund you the lot if part of the package holiday is cancelled. Make sure you check your account on LH to see if any info on there. Please do come back to let us know the outcome.1
-
Than you for your replies. So update Ryanair say can not guarantee any future flights will be running. ATOL certificate says it is Ryanair issue and flight non-refundable. Found a link to LH to inform them of issue and we are in queue for a reply which isn't likely to be before tomorrow morning.
I totally understand it is difficult for everyone just gutted.0 -
I take it you have seen the news LH arent a member of ABTA anymore ?
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.1K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244.1K Work, Benefits & Business
- 599.1K Mortgages, Homes & Bills
- 177K Life & Family
- 257.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards