Disabled toilets access

meikle0

Hi,

Can anyone clarify what the law is regarding access to disabled toilets in a public place, my wife is a Postie & has a colosomy bag fitted, recently she was delivering mail to a school (Scotland) & asked to use the toilet & was point blank refused even after explaining her disabillity, as you can imagine having this disabillity is bad enough but then having to worry about finding a toilet is just as bad, I've searched the net but can't seem to find anything.

any help would be greatly appreciated,

Thanks

Colin

bradders1983

Your issue there is a school isnt a public building.

Grumpy_chap

I was trying to understand how this is a coronavirus subject.  Is the issue that places that used to allow access to use toilets won't any more?

epm-84

If she's a Royal Mail employee then it's Royal Mail who are responsible for making reasonable adjustments for her disability, not Royal Mail's customers.  If she's on a round which isn't close to the sorting office and there's no public toilets anywhere near the roads on her round then I'd suggest she should ask her employer to make a reasonable adjustment and to move her to a round closer to the sorting office so she can use the facilities there if needed.

In the current circumstances I can understand a school not wanting to allow a visitor to venture further in to the school building then is necessary for the purpose of doing their job.

gettingtheresometime

Might be worth her downloading one of the apps that have been developed which allows you to find nearby open toilets

JamoLew

does she have any other health issues ?
it would be unusual for someone with a colostomy only to be classified as disabled

Grumpy_chap

JamoLew said:

does she have any other health issues ?
it would be unusual for someone with a colostomy only to be classified as disabled

Disability classifications can be very broad.  There are a number of conditions with no outward signs but eligible for radar key.

calleyw

Grumpy_chap said:

JamoLew said:

does she have any other health issues ?
it would be unusual for someone with a colostomy only to be classified as disabled

Disability classifications can be very broad.  There are a number of conditions with no outward signs but eligible for radar key.

Pretty sure anyone can get there hands on a radar key they are sold on line and even in my local tourist information office.

Yours

Calley x

sazaccount

calleyw said:

Grumpy_chap said:

JamoLew said:

does she have any other health issues ?
it would be unusual for someone with a colostomy only to be classified as disabled

Disability classifications can be very broad.  There are a number of conditions with no outward signs but eligible for radar key.

Pretty sure anyone can get there hands on a radar key they are sold on line and even in my local tourist information office.

Yours

Calley x

Yes you can buy one on amazon for a couple of pound... for example: https://www.amazon.co.uk/NRS-Disabled-Toilet-Access-Eligible/dp/B06XW9JTPP/ref=sr_1_2?crid=3NN4PYTK3E4K1&dchild=1&keywords=radar+key+for+disabled+toilets+uk&qid=1600292047&sprefix=radar+,aps,295&sr=8-2 

epm-84

Grumpy_chap said:

JamoLew said:

does she have any other health issues ?
it would be unusual for someone with a colostomy only to be classified as disabled

Disability classifications can be very broad.  There are a number of conditions with no outward signs but eligible for radar key.

A disability is where something has a significant affect on your ability to live a normal life.  In some cases a radar key is offered because a particular person might not be able to queue for the normal facility, opposed to them needing the extra features which a disabled toilet offers.

Grumpy_chap

epm-84 said:

Grumpy_chap said:

JamoLew said:

does she have any other health issues ?
it would be unusual for someone with a colostomy only to be classified as disabled

Disability classifications can be very broad.  There are a number of conditions with no outward signs but eligible for radar key.

A disability is where something has a significant affect on your ability to live a normal life.  In some cases a radar key is offered because a particular person might not be able to queue for the normal facility, opposed to them needing the extra features which a disabled toilet offers.

Yes, that is what I meant.