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Help, I really don't know where I stand (Scotland - Greece)

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adiecan
adiecan Posts: 10 Forumite
First Post
edited 19 May at 4:53PM in Coronavirus Board
Last November we booked a holiday to Rhodes starting on the 3rd October. 
We now don't know what to do as the Scottish Government is saying not to travel and if you do there is a fourteen day quarantine.
But 
The UK government is currently saying it is currently fine. 
We have tried to move our holiday to next year or get a refund credit, and we are being told we can't as the FCDO says it is fine to travel to Rhodes.
It is a lot of money for us, to loose. 
We booked with Love Holiday and thought we were getting a package deal, they are now saying that the flight and holiday are separate and TUI are still running the flight from Glasgow.  
My work is saying that it is not on, to go away knowing I will have to quarantine when I get back. ( and I sort of agree with that) 
What can we do ?
Could we claim on our insurance? 

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Comments

  • If it covers you, yes.
  • epm-84
    epm-84 Posts: 2,746 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    If it covers you, yes.
    I think as things stands that's unlikely.  The FCDO advising against travel is usually the trigger clause for insurance to pay out and some cheap policies don't even cover that.  As things stand the advice for Scotland is you can go to Greece but you have to self-isolate for 2 weeks on return.

    There's likely to be 3 announcements from Westminster regarding updated lists of places you can travel to without having to quarantine on return before you go, so it might be one of them will affect whether or not you can get a refund.
  • Your options are fairly clear.  Go and quarantine on return (As things stand), or do not go and lose your money. Rhodes looks extremely safe on the govt thresholds as things stand so unlikely to be added to FCO no go areas.
    Best hope I predict is that Scotland revises its rules for Greece and/or some of the islands in next couple of weeks.
    There is certainly no avenue of getting a refund via any route as things stand.
  • silvercar
    silvercar Posts: 49,581 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Work is the issue. Could you have your holiday and take more leave to quarantine?
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • Spoke to TUI yesterday to see if we could postpone the flight to a later date and got told NO. 
    Really disappointed that we can't move it especially as we are in Scotland and are being told not to go there. :( 
  • silvercar
    silvercar Posts: 49,581 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    adiecan said:
    Spoke to TUI yesterday to see if we could postpone the flight to a later date and got told NO. 
    Really disappointed that we can't move it especially as we are in Scotland and are being told not to go there. :( 
    You are being told to quarantine on return. TUI probably say it isn't their fault that you don't have enough leave or can't work from home. Presumably enough people are travelling to make it worth them still operating the holiday.
    Any chance you live near enough to the border that you could stay somewhere cheap in England and commute to work?
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • adiecan said:
    Spoke to TUI yesterday to see if we could postpone the flight to a later date and got told NO. 
    Really disappointed that we can't move it especially as we are in Scotland and are being told not to go there. :( 
    It's not TUI's fault - and the advice not to travel is just that - advice.
    At the end of the day the choice lies with you; you need to weigh up the pros and cons. 

    It's a very unique situation we all find ourselves in; and we have to remember that if tour operators were forced to move all holidays free-of-charge most would likely go bust. 
  • It is not even actually advice not to travel.  It is instructions on what to do when you return.  Your problem is with Nicola Sturgeon and her approach to Greece and its Islands.
    Strangely in todays briefing she has gone 100% in line with Grant Schapps new weekly changes.

  • epm-84
    epm-84 Posts: 2,746 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Strangely in todays briefing she has gone 100% in line with Grant Schapps new weekly changes.
    Scotland's Greece decision was a knee jerk reaction because there was a case of a Scottish person bringing back COVID from Zante.  Wales had a worse situation (multiple people on a flight from Zante having COVID) but Wales used all the information they had available and added the restrictions to specific islands.
  • Well we are still in the same position, still hoping the Scottish government or FCDO bring their policies in line or else we are set to loose a lot of money ( a lot for us anyway). 
    It is really stressing me out, plus Love Holiday has closed all it's phone lines so you can only do the "Chat" thing, if you can actually get on it. 
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