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My flights are cancelled and my holiday destination locked down
My holiday destination is locked down and my flights have been cancelled but not my hotel. The hotel is non refundable is there anything we can do? This is our honeymoon as we are due to get married in two weeks time and fly out two days after the wedding. We have already lost our venue and this honeymoon was the pick up…
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Holiday refund - do I have any rights to a full refund or just a deposit loss?
Hello, We booked our honeymoon with Virgin holidays back in November for March 2020, as you will all be aware this was cancelled due to COVID-19. I rebooked the holiday for October 2020. I was not too concerned about the rebooking until recently when I found out we can travel to Dubai but we would have to self-isolate when…
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Furloughed, flexible working application
Furloughed since March, support worker at a day centre for adults with learning difficulties and challenging behaviour. Business is open but not taken all employees back yet. I'm on esa due to mental health so this is permitted work. I have three children 15yr old with mental health, ptsd and autism who is a school refuse…
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Having trouble getting refund from theme park that offers overnight stays in Netherlands
Hi all, has anyone else had trouble getting refunds from theme parks that offer overnight stays (like Disney, Efteling etc) and they have cancelled due to the virus but are refusing refunds only offering vouchers and a refund in a year if you don't use the voucher? The latest correspondence I had from them stated: "If you…
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Employer deducted holiday pay whilst on furlough-is this legal?
A friend of mine is being made redundant and during the consulatation (on Zoom) he was told they would get back to him with proposed payments. He has now received the pay projections and it looks like for each month he was on furlough they have deducted 1.5 days of holiday. This may already have appeared on previous…
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Voluntary Redundancy
I’ve been with current employer 16 years part time for the last 9 years between having two children I was called to a meeting yesterday & offered VR with a standard package & an extra payment length or service & commitment which I will only receive if I take up the VR offer I won’t be required to work my notice period…
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Childcare Vouchers and Furlough
I have been furloughed since April. I have been getting Childcare Vouchers through this period as they are useful now nurseries are open. Over April, May and June my employer took the voucher payments off my salary in the usual way so i recieve the tax benefit. However they have since discovered that they are not allowed…
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Underpaid Furlough
I have a flexible contract of a minimum of 10hrs per week, but generally work 15hrs per week. I have only been paid 80% of the 10hours per week, when I highlighted this to my employer she said that’s my contract so can’t and won’t request the 15hrs, I suggested that it needed to be looked at on previous hours/annual hours…
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Voluntary Redundancy payout changed since Covid19
Hoping for advice please. I work for a big company based in UK and was going through a restructure in February, accepted VR and was verbally offered x amount to go. Covid came about and I am now being made to go along with a major dept restructure and only being offered statutory redundancy. Can they do that as nothing…
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Furlough ..... My employee does not want to come back because it isn't worth the difference.
I am a small retail business employing (now) only 1 employee (was two but the other employee retired last year at aged 69 after working for me for 20 years) who has worked for me for 24 years. It was a casual start to employment and there was never a contract of employment. Over the years and with a great relationship and…
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Loveholidays-will my hotel be cancelled if FCO Advice doesn’t change?
I’ve read all the shambolic feedback for this company and have struggled to contact them. It’s simply not possible, no phone lines, ignore social media, live chat has hundreds of people in a queue but 99% of the time you can’t even enter the queue. It’s unbelievable that they’re allowed to get away with this. Anyway, I…
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Charitable Fund grant and UC
I am out if work because of Covid-19 and claiming universal credit. I have received a hardship grant from a charitable fund, will this affect my universal credit entitlement?
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Help booked with teletext
Hello all I don’t know if this is the right way to start this as I’ve never used before. We have booked with teletext to go to Spain in September for what was meant to be a friends wedding however this has now been rearranged for next year. We booked through teletext which are a nightmare to get a hold of and Ryanair have…
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Am I entitled to a full refund from Easyjet if they cancelled outgoing flight but not return?
I hope you can help.? After spending hours on the internet I am still none the wiser as to my rights. We were supposed to be flying on Easyjet to Greece a few weeks ago but the flight was cancelled and of course because of Coronavirus we were not allowed to go to Greece. However, the return flight this Friday 31st July…
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Flexible Furlough
I was furloughed from My job for April, May and June at 80% pay. I went back to work part time for July and have today received 100% pay. My work have told me i’m being furloughed again for August at 80% pay. My question is i will work this Friday, Sat and Sun. so how much pay will i receive in Aug. Just over 80%? My work…
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Easy Jet Flight Transfer is not all it seems
EasyJet have been advising customers who have booked flights but do not wish to travel that they can transfer the flight at no cost, providing it’s more than 14 days prior to travelling. What they fail to tell you is this: if the overall cost of the new flight is cheaper you don’t receive a refund, however, even worse than…
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BA now not accepting It's own credit card?!
I just went to book a BA flight and to my utter amazement, they are now not excepting the own American Express rewards card. I assume this is because they don't want chargebacks and is utterly reprehensible. Is anyone experiencing the same?
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Leave and Furlough
My Daughter had 11 weeks on Furlough, returning 5 weeks ago to her job in an Opticians, her Manager has told everyone that they cannot book any holidays this year at all She has also said that one weeks holiday will be used up during furlough and as they got paid 80% they will get the extra 20% in next months pay. (If that…
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Advise needed as Furlough finished and employer did not contact me.
First apologises for my English as I am Spanish and this is a bit long. I was working 2 days a week before furlough and my manager call me to tell me that they were closing the company and I was going to be in furlough. Before the furlough finished I found out that they were going to star working in some part of the…
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Travel insurance claim help
Hi, in April we were due to travel independently to Europe (1x Euro tunnel, 1 x hotel stay, 2x holiday parks, and 1x ferry home). After the FCO advised against all essential travel, I contacted my insurer, Insure and go, and they said in order to claim I would have to cancel and provide cancellation invoices. I cancelled…
