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lastminute.com customer service??
My daughter had 2 holidays booked with last minute.com and hasn’t received a refund for either. She is having no luck trying to speak to anyone as it just cuts her off. She has gone down the email/ Twitter/Facebook route as well and still no reply. The website is up and running. Has anyone had any luck with contacting them…
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Ryan Air - flying to countries you can'd disembark at
Does anyone know the latest time Ryan Air will cancel a flight? We are currently scheduled to go to Cyprus on 25th July and at the moment the flight is still scheduled to leave even though UK residents are not allowed to enter Cyprus. Ryan Air are refusing to refund because the flight is scheduled to go!
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Non-refundable hostel booking but cancelled flights? Please help!
We are a group of 9 who booked a long weekend away at Meininger City West hostel in Amsterdam for the 16th-20th of July 2020. We booked the non-refundable booking on the 2nd of March 2020, before the coronavirus was declared a 'known event' on the 13th of March 2020. Our flights have been cancelled as well as the festival…
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Hen weekend accommodation is booked for September
I have a hen weekend booked for September and paid a deposit. There will be 20 people from 18 different households attending. The company I booked through have said that they will not return my deposit and that I am to claim it on my holiday insurance. My holiday insurance say they will only pay for my part of it. What…
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Retrospective Furlough For Director
Hi. ive asked a question regarding furlough previously but due to a number of personal factors, I didn’t claim. Life, like for many, has thrown up many upsets and challenges.I’m wondering if the lovely community could point me in the right direction. Here’s a summary. * I am a very low earning director of a one person…
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5% VAT on takeaway meals
Martin - URGENT The guidance [709/1] seems to include takeaway meals but then exclude them, ie it is ambiguous. My interest is not in takeaway pizzas and Chinese meals, it is hot meals into the home of the elderly and housebound, in the past called "meals-on-wheels". I cannot see how a hot meal delivered under…
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Am I being underpaid on Furlough?
Apologies if this has already been mentioned. This is where I stand. As of the 25th of March my employer (hospitality sector) informed me I would be going on furlough pay immediately due to the current climate. I signed an agreement letter which only stated that I would be paid furlough and would not take a pay cut. Since…
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P&O Ferry change of time
I have received an email from P&O to say they are running a revised timetable and I have been automatically moved to a new sailing time. It has been changed from 08.25 to 07.00. The only option showing on the email if I don't want to travel is a link to claim a credit voucher. Do you think I might be able to get a refund?…
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HSBC Feeder Account Accepted/Loan
Hey, Ive been accepted for a HSBC Feeder Sole Trader Account relatively quickly (10 days from application) and received my account number and sort code etc. I was then invited to apply for the BBL. Just wondering, so I can temper my expectations, what’s the likelihood of being declined for the BBL after having the Feeder…
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need help and advice
hi all, im a newbie at this sort of thing, never used forums before so bare with me. im in a mess completely. ive just come out of a 2 year relationship which has totally destroyed me completely (god i loved her, still do but its over) i have a roof over my head but thats it, just a chair, and a rug. my problem here is i…
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Holiday moved but we actually wanted a refund
Hi all, We booked a holiday for early May to Toronto via Canadian Affair. They are using Air Transat for the flights. Back in April they contacted us to say we could only have a voucher or change the date (no refund option), as the airline had cancelled the flights. We changed the date as this seemed the better option of…
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Booked hotel and flights separately, cancellation help please
Hi folks - Hotel in Greece are not opening, and have refunded money in full. :) - JET2 flight isn't currently cancelled although travelling to Greece is fraught with possible tests, possible further isolation if you or anyone on that plane tests positive. :'( - Holiday is therefore no longer viable as flight without hotel…
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David Lloyd - Returning to the Gym?
With the government announcement last week i have received an email saying David Lloyd will be reopening "with reduced capacity and better cleaning standards" I signed up to the gym to access all the facilities on offer and whilst DL are not in any way responsible for the pandemic and i sympathies with them that it has…
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Hotels.com and hotel in standoff over refund
We booked a non-refundable booking for a hotel in San Francisco via Hotels.com, due for late July. For obvious reasons, this isn't happening. Our flight is cancelled, the borders are closed, and most importantly in terms of getting a refund, the hotel itself is closed, and according to San Francisco guidelines, it won't be…
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Newly self employed and not paying rates. What help is out there?
Hi, I’m newly self employed (august last year) and rent a unit but don’t pay rates, landlord pays rates for all units on site and just gets the money back through our rent. Business has been majorly affected being in the motor trade parts and materials etc were near impossible to come by and obviously a lot less people…
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Restrictions lifted on the 4th July - have we slipped through the net?
We had a holiday booked to go to Turkey on the 7th July 2020 - as we hadn’t booked it as a package we had arranged flights there with EasyJet , return flights by Jet2 and booked a villa through TUI Villas - both EasyJet and Jet2 cancelled the flights and we have received refunds - however as the travelling restrictions…
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Stuck getting a refund!!
Hi, I’m really hoping someone can help. We are due to travel to Lanzarote on the 9th August with Love Holidays. However, through other forums we’ve realised the hotel is closed until 30th August. We’ve got an email someone else has been sent stating the hotel is closed for the month of July and there is no current opening…
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Travel company cancelled holiday but as flights are still on, no refund for the flights.
Booked a package holiday to Portugal with "On the Beach" and the holiday was cancelled but the flights are still going ahead. I've been told i can have a refund for the holiday but lose the flight money paid. Surely this can't be right. Advice from anyone would be appreciated.
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Barclays - Bounce Back Loan
Hi All On 3rd July 2020, I went through the Barclays application process online. The loan was accepted and funds should have been deposited within 24hrs. We are now 10 days on and there has been no funds deposited into the account. I’ve spoken to some lovely people within customer services at Barclays who despite their…
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SEISS and life insurance, and appeal?
Is there any appeal for a self-employed person with a 25-year life insurance policy which matured in 2018-19? They fit all the criteria for the grant other than this one-off event, where the policy was taken out for a specific purpose, meaning the money is not sitting in a bank account anywhere. Normally a life insurance…
