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Small claims court for dog maintenance?
Hi, I wonder if you can please advise? I've received an email saying my ex is taking me to court over non payment of 'dog welfare'....on the claim it says he has 'whatsapp messages' where I've said i'll pay an amount monthly. Truth is, he owns the dog, its in his name and I've not seen him or the dog for years, so I…
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Generally dissatisfied with fencing repairs
Hi all, Sorry if some of this is quite obvious but I haven't had problems with trades in the past and I'm a bit naive to what is acceptable / unacceptable work. In the recent storm I lost 2 fence panels on one side of the house, and on the other side a concrete post and a side gate (the 2 existing fence panels either side…
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VAT invoice
I bought some bathroom cladding online from a website called cladding world, Didn't get ay paperwork with the order when it arrived, and I didn't get a VAT receipt or invoice of any sort. There an e-mail confirming the order that's all I have I've been asking for a month via the online support, just keep getting ignored.…
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Faulty screen on crosstrainer, what to do??
I recently bought a cross trainer from a sporting equipment store in my local town. It's a large and expensive item so I paid using my credit card It was delivered and we put it together. The screen doesn't display the same as the one I tried in the store, the contrast is way too bright making the lights and letters very…
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Switch energy smashed my porch
When installing free solar panels, a scaffolder dropped a heavy bit of metal on my porch roof- It is a pointed roof with different shaped glass panels on a wooden frame. The glass is reinforced with a metal grid. The object smashed one pane, and a small crack in the opposite pane was widened. The object then fell on a…
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Neighbour from hell destroying my fencing
I live on a hill, the fencing in between mine and next door isnt the best in the wind, so i brought one new panel, attached it to the old one for re-enforcment. Next door didnt like that i was looking at a new one whilst they had the old one their side, so they ripped off the old one. The storms weve had recently blew out…
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Discount Courier (Delivery Comparison) websites.
You want to post a parcel so you go on their site, follow their instructions to the letter, maybe purchase additional protection and drop your parcel off. Then you are notified by the recipient that the parcel has been damaged (or maybe it has been lost), so you try to make a claim .... only to be told that your claim has…
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Over 74,000 scams axed after 10 million-plus reports to the Government
Tens of thousands of scams related to the NHS, online delivery firms and cryptocurrency investments, which often use the face of celebrities, including MoneySavingExpert.com (MSE) founder Martin Lewis, have been stamped out since a new Government reporting service was set up almost two years ago. Below we have information…
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43.56p per kWh electricity
I'm not sure if this is the right section but I desperately need some help! I live on a mobile home park and pay water and electricity to the site owner. The site was brought by a convicted fraudster after the original owner unfortunately passed away. The new owner has been causing myself and my neighbours no end of…
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How to handle roofing repair complaint
Hello everyone. This is a bit long winded, sorry for the long post. We've had some roof work done today by a local company and I'm not sure if I'm entirely happy with the work they've done. Bit of background, we've not long bought the house, when removing excessive loft insulation we found a leak below a valley. It must…
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Eve mattress - failed collection
I bought the eve sleep away mattress recently which comes with a 30 day return policy and decided to return it. Eve arranged a collection with an 11 hour window, 8am-7pm, and said I might not get a tracking link, which I didn’t. I took the day off and waited in all day then bizarrely DHL turned up at 7am the following…
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Second hand car with fault!
Hello Last Friday I purchased and collected a second hand car, from a MG main dealer, who is also a Ford Authorised Repairer, however the car was labelled as clearance! I'd actually viewed the car externally a week prior, however I suffer from severe anxiety and won't get inside a vehicle unless I am certain that no one…
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My Vets Advice and Bill
Our dog was being sick and had diarohea...we didnt know how sick. We had pet insurance which said £3k - we hadnt checked it at that point. My wife took him in to vets on monday awaiting advice from vet. At this point we were in the mind of 'if its just antibiotics etc then we will not use our insurance'. When the blood…
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ups keep charging me extra on USA postage a week after booking!!
I use UPS website to send 46cmx31cmx31cm 8-8kilo packages to the usa via there mutli parcel deal a couple of times a week. I pay direct by paypal but a week later they take an extra unexplained charge from my paypal account, about 15-20% on every shipment. the original quoted charges already include Peak and Demand…
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Better Gym miss sold membership
Hi I am looking for some consumer rights advice. On the 15/02 I joined the Better group on a pay and play membership paying £25. According to the gyms website (copper box gym, operated by Better) this would allow me to use the gym on peak for £8.25 and off peak for £6.25. I went to book the gym that day (via app and…
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B&q tiles
So I naively thought all tiles would be the same quality, stupid eh?! I bought metal ID tiles from b&q. My husband and I layed them. It took 3 days and by the 3rd day we noticed a few small chips on a couple we layed the first day. So we hoped it was a fluke and lifted and replaced them. It's now been finished less than a…
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Car insurance quotes
In previous times when I have bought car insurance, Ive had a quote online then either the transaction happens online or I speak to someone to complete it. But the price stays the same as the original quote. This time I cold called a few companies. So a couple of days ago I tried U Drive Cover Ltd and received a quote over…
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Section 75 or chargeback?
I would be grateful for any advice someone can give as I'm in a tricky situation. I booked a hotel in Greece via Booking.com in February 2020. This was non-refundable which I had accepted as I had every
intention of making the trip in June 2020. When we all went into lockdown obviously nobody
could go anywhere. I asked to…
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Laptop Charger
A family member of mine was given a laptop for Christmas (2021). Earlier today when they went to plug it in to charge, the prong of the charger completely snapped off. I called the company to request a new one, and after telling them what happened they said they couldn’t do anything to help. They don’t sell the chargers on…
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Which? safety alert on children's car seat
Hi all, my car seat, Chicco Seat4Fix, was included along with a few others in Which?'s recent safety alerts. The product doesn't need to be recalled because Which?'s safety test is carried out to a slightly higher standard, but I've said to the shop (Pramworld) and manufacturer (Chicco) that I'm no longer comfortable using…
