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Can I / Should I complain about Judges decision?
I put in a Small claim against my builders last year after they walked out on the job. They failed to supply a defence (by Nov 21) so after weeks of trying to contact the court I was told to submit an N244 form requesting judgement against the defendant. I did this early Jan 22 Court case date had been set but as advised I…
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Can I hope for a refund?
We put a deposit on garden furniture on 2nd May'21 - it was due to take 12 -16 weeks for delivery. We completely forgot about due to Covid and family deaths etc. I spoke to the retailer last week who advised that they had mad many attempts to contact us on our mobile (checked number it was correct) - we have no missed…
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Citizencard
I purchased a Citizencard in July 2020. The card is very poorly made and the hologram has rubbed off just from being in my pocket. I tried asking for refund they said that I have to pay for a new card because it was in 2020. I tried quoting consumer law that the card is faulty and not fit for use. I talked to a manager and…
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Moved: Entitled to larger payment?
This discussion has been moved.
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Faulty window installation
I had six seperate windows fitted in my home almost 6 months ago by a window company. I paid them using a combination of bank transfer and credit card. One of the installations went badly and the outer frame between two panels came apart within days and was exposed to the weather. The following time since the installation…
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New Glasses dilemma
Can anyone please advise if I can return prescription glasses? I've returned them once as the varifocals in my new glasses were not right and I couldn't see out the middle distance. I returned them and they have upgraded the varifocals lenses to a smaller depth, but I still can't see properly. Unfortunately it is the first…
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Refund on expired card.
I had my flights cancelled with Emirates back in April 2020. I was issued with a travel voucher. In December 2021 I realised the voucher was not much use to me, as due to covid restrictions was still unable to use the voucher. I asked Emirates for a full refund. They agreed on 26/12/21 told my I will receive a full refund…
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Car purchased from retailer, broken after 5 months
Hi. I bought a 2015 Mercedes Benz C300 diesel hybrid from a car dealer in Birmingham on 05/09/2021. On 08/02/2022 the cars brakes stopped working properly and warning lights came up on the dash. The car went to a Mercedes independent specialist on 11/02/2022 and it was diagnosed that the vacuum pump system had failed…
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Preparing Court Bundle
Hi, hopefully anyone can help please. I am going to have court hearing next month so now I am preparing the court bundle. I've searched on Google for the sample but still couldn't get the answer for few things. 1. Should I separate the bundle for Witness Statement, Exhibits, and Claim Form? 2. Is it ok to submit more than…
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Subscription for Under Armour MVP plan
As above company is American I'm not sure if I have any legal way of getting my subscription back as the training plan does not do what I expected. There was no free trial so I purchased a $29 plan and now find after a week of trying and contacting their help desk I find that the app does not do what I need. Now, they do…
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Uber Eats cancelling promo code after delivery
Hopefully this is the right board for this... Uber eats sent me a promo code for 40% off groceries, so I applied the code, and placed an order at an eligible store, the discount applied at checkout and all was fine However when they delivered the item, the re-adjusted the total and removed the code I've emailed Uber…
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Broken glasses...again
I bought some expensive,for me, specs under a year ago. Usually did asda 2 for 1 but nothing wrong except the varifocals were on and off ALL THE TIME. eg pushed the asda glasses up and down from my face to my hair. I drive, use computer and these glasses got alot of abuse....fell don't know how many times. Never broke !…
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Section 75 small print
Hi there. I had to replace the patio doors, back door and three rear windows as my home was broken into and the police brought to my attention that they had easily gained access through a window. It had a profound affect on me as I already suffer from anxiety, multi layered PTSD and depression. I also feel particularly…
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Advice required
Hi guys. Just wanted to run something past you. So I went into a retailer today and bought an item. Attempted to pay contactless which was declined due to needing Pin. Put card in, pin in and received product. Left and came home. When at home I’ve received an email from the store saying that payment was declined. Checked…
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Rights re parts.
Hi, I bought an e bike from Halfords in 2018. The original battery has gone to battery heaven. I ordered a replacement from Halfords which was a dud, so I ordered another, which was also a dud! The guys at Halfords checked them both. I’ve just ordered a 3rd. If this arrives and doesn’t work what rights do I have? The bike…
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Mountain bike mis-sold
Hi all. Recently took out a large loan to purchase a dream bike which was advertised as having and on board computer. It arrived minus the computer so I contacted the company that sold it to me and they had made a mistake with the listing and it was the next model up which came with it. They have apologized and offered me…
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Refund at optitians
Long story short. I went for eye test to the optitian. I felt somehow a bit pressured to order my reading glasses there and after choosing the cheapest frame I could find I got charged nearly £300 (paid by credit card). This was yesterday evening. I have called today to cancel my order (which according to them it will take…
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Responsibility for costs of removing tree branches to replace fence
Hi! I saw similar questions to mine so I thought I would try getting help from the community. Following the storm we had a few weeks ago, my garden fence needs to be replaced. Tree branches in the neighbour garden that were previously just pushing against the fence and slightly going over, are now in the way and the…
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Vodafone 9.3% increase is it legal?
Hi I got an email today, image of it attached which basically said that the prices I pay is going up by 9.3% This seems like such a drastic price hike. I know inflation is around 6% atm but this is a bit silly. The frustrating thing is that they don't say it's 9.3% they say it's 5.4% plus 3.9% so it's a little sneaky in my…
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My return rights
What are my rights on returning sale clothing, it was not clear that a couple of items I ordered from SHEIN were unreturnable. Surely they cannot do that especially as the items don’t even fit