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My return rights

What are my rights on returning sale clothing, it was not clear that a couple of items I ordered from SHEIN were unreturnable. Surely they cannot do that especially as the items don’t even fit 

Comments

  • cx6
    cx6 Posts: 1,176
    1,000 Posts Name Dropper
    Forumite
    Shein is a Chinese company and thus your normal 14 day return rights for buying online are probably unenforceable
  • Alderbank
    Alderbank Posts: 4,608
    Tenth Anniversary 1,000 Posts Name Dropper
    Forumite
    In their T&Cs under SHEIN TERMS OF USE FOR THE UNITED KINGDOM they say:

    The terms "Company" , "we" , "us" or "our" will be used to describe your contractual partner, who varies depending on your own location: If you are located in the UK, your contractual partner is Roadget Business Pte. Ltd, 7 Temasek Boulevard, #12-07 Suntec Tower One, Singapore (038987)


  • pinkshoes
    pinkshoes Posts: 20,695
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    What are my rights on returning sale clothing, it was not clear that a couple of items I ordered from SHEIN were unreturnable. Surely they cannot do that especially as the items don’t even fit 
    Because Shein is not a UK company so any purchases are bought as a gamble that they will be as described.


    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
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