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Denied a refund for a postponed event
Hi there. This is quite a long story, so I will do my best to keep it as succinct as possible. In December 2019 I booked 2 tickets to attend a convention in Paris in July 2020, totalling €817.96. This was then postponed several times - to later in 2020, then to early in 2021 and finally to September 2021. It is now taking…
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High Court Enforcement Woes
A Wedding supplier no showed our Wedding back in 2019 and we were not covered under our Insurance as we'd paid using paypal far in advance which also cancelled out claiming via paypal. Filed MCOL paperwork and company contested the initial paperwork then no showed in Court and Judgement was awarded in my favour. They did…
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Artificial grass nightmare
Last summer we contacted a company to supply and fit artificial turf to our back garden. They completed the work but the next day there was a ridge in the grass and the next week areas of the garden began to settle, leaving it very uneven and the grass was marked with lines through it. They came back to look and agreed…
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Asda is this a con job
How can Asda get away with this con job Asda Mobile have changed suppliers from EE to Vodaphone and you have had to send for a new sim card to do this. When it was EE I had a PAYG option where I paid £10 with no limit on how long it took to use the the £10 up as long as you used it at least once every 120 days. I had…
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Hotels.com misadvertised room
Hi everyone, i need some advice. I booked a week in the Lake District a few weeks back via Hotels.com. I booked a room with a King sized bed, advertised as an Executive King Room, which was why I booked the room in the first place. On arrival at the hotel, I was told that they don't have rooms that have King Sized beds. I…
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Pre-paid prescription expired will we get a fine
Sorry if in wrong place to post this, couldn't find anywhere more suitable My wifes pre-paid prescrcrition appears to have expired in June, she has since had 3 prescriptions delivered to our home and just left with her, they never ask for anything. She was going to have another delivery today but phoned to ask about her…
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Fitbit Customer Service - Please Help !!!
Hi, i bought a Fitbit Versa 3 for my partner last Christmas. It then developed a fault in April where the battery was draining ridiculously quickly, and as such Fitbit offered to replace the device (in-warranty). Now, earlier this month the replacement device has developed exactly the same issue and during normal wear, the…
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Faulty cot
We were gifted a furniture mamas and papas set in 2018. Our daughter is now 2 and this past weekend we tried to move her cot/toddler bed out of her room and into ours in order for our baby to use it. My husband followed the instructions and one railing side completely ripped off and is now unusable. I contacted the store…
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New fitted kitchen issues.
Need some advice on some issues with a new kitchen I had fitted, if someone could help? Last year (November/December) I had a kitchen renovation done by a firm in Brighton, the old kitchen and brick larders were removed and a Howdens kitchen fitted, with Lamona appliances, including a new floor using those "Engineered…
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Charged a cancellation fee even though we didn’t cancel?
Hi, I bought some tickets for a music event which was supposed to take place at the end of August. The event was cancelled the week before it was due to take place and postponed until 2022 as the ground was ruined by an event which took place the weekend before. We decided to opt for a refund instead of waiting until 2022,…
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Outstanding billing dispute with PFP Energy
Hello all. Long story short, I have transferred my utility supply to PFP Energy in Jauary this year. They have made up an absolutely out of blue sky Gas meter read which has put my account in to debt by several hundred pounds. They called it an industry read whatever that may mean They have dragged their feet for half a…
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Money Claim Online - is your private data shared?
I need to do a claim against a scam eBay seller. I would rather not them see my name and address on the paper work which is served to them. Does this mean I cannot claim as the defendant will see who you are and where you live?
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Amazon refund worries
I bought a jacuzzi from Amazon and when it arrived it was not suitable due to having a run plug (not disclosed in description). We contacted the sellers 5 times asking for them to arrange collection and refund. Each time it took them almost a week to reply only to offer an adapter. We emailed Amazon and requested a full…
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Retail Returns - Items gone missing & retailer refusing to refund
I bought 5 items online from Christian Dior for my daughters 18th Birthday (knowing i would be returning some of them as i wanted to give her a choice) . After her birthday I initiated the Christian Dior process for the return of 3 items and packaged them as i had received them, once a return is requested Christian Dior…
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How to guarantee a deposit?
Hi all I’m a newbie here and hoping someone can offer some advice. I’m looking to replace some windows and the company I am using who I have used before and are very good no longer take credit card or debit card payment. BACS only. The deposit is 50% and lead in time likely to be around five months. They offer a IWA…
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Trying to return faulty laptop - company not replying to emails
I bought a laptop in early August, delivered mid august. It started freezing and crashing almost immediately, had a part replaced but now it crashes almost straight away. Want to return it for a full refund. It has been less than 30 days since it was delivered. Company is not responding to my emails (returns request). It…
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Parcel Compare Failed International Delivery won't refund and want me to pay return
Hi MSE-er's I sent an old laptop to my Italian in-laws in Italy. I bought next day delivery from Parcel Compare for £38. They are a 'broker' I guess and the parcel was actually collected and shipped via TNT. TNT collected the parcel on August 5th. It arrived in Venice, the nearsest TNT depot to the final destination, on…
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Green Flag Compensation
Hi, a Green Flag subcontractor came out to my vehicle, claimed he was unable to access the spare tyre and left 4 people at 2300 to sleep in the vehicle. The next morning g another subcontract, believing the previous mechanic, towed the car to a kwikfit 10 miles away before discovering it was a standard under carriage spare…
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Please help! Mis sold car - inaccurate advertisement
Hi all, I'm hoping someone could help me as I am feeling a bit miffed off since my recent car purchase. I bought an 8 year old Vauxhall Astra Ecoflex Elite 2013 a month ago for £4,395 from a small dealer. The advert said the car came with heated seats, bluetooth and accompanied with part service history. Naturally, i took…
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Copyright laws
Hi, I'm wondering whether I'm breaking any copyright laws if I use filters from photo apps and adding them to my own photos to sell on? I want to sell them as NFTs. None fungible tokens. I've emailed the relevant companies/apps but nobody has responded. Thanks
