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Sony PlayStation have just taken something off me!
PlayStation have stolen my Controller! My wife bought me an Alpine Green PS4 controller for Christmas 2020, I’ve wanted one for the longest time. Because of work commitments it wasn’t until January before I got to using it. Turns out there was something wrong with it. Went through all the support to try and sync it to the…
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Builders merchant refuses to deliver
The Landscaping company no longer wants to finish the work. I’ve bought the paving bricks as instructed by them from builders merchant , paid by bank transfer, have evidence in bank statements, but they refuse to accept this because it went through the account of the landscaping company. Any ideas how to get my bricks or…
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How many times can a manufacturer repair a product and how long can they keep the product in service
Hi all, I am writing hoping that I can find someone that has gone
through something similar and that can point me in the right direction on what I
can do to sort out my problem namely that I’ve been having a nightmare of a
time dealing with Samsung so called “Customer solutions team” trying to get my
Samsung CHG 90, 49…
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Section 75 - credit card company only offering partial refund
Hi, I've had an open claim with a closed credit card relating to some detailing work I had done to my car, the company itself not only did a terrible job, they also damaged my car in the process, and also again when I asked them to fix the faults with their work again. It got to the point where they just stopped…
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How to validate an inherent fault
Please can someone tell me how to get an independent expert to confirm a Mac Book Pro 2018 (which is in pristine condition) has an inherent fault? John Lewis will not accept liability to repair a key board and track pad that no longer works because it is just over 2 years old.
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Property management and directors
We are a block of flats where we equally share the freehold. A Ltd company was set up to manage the affairs of the block of flats and each flat has an equal share in this company. We have a property management company to oversee the collection of service charges and look after cleanliness etc.Only 30% of the owners live in…
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Argos breaking consumer rights act
I bought a television from Argos but it did not fit. It was a little too big and i needed something that was three inches smaller. This is because the stand it comes with is bigger than my old tv. When i took back the TV to Argos they said they would not take it back because i had opened the box. Well obviously i have…
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Car repossessed - personal belongings not returned
Hi everyone, first time posting so please bear with me. I’m looking for some advice. Due to financial problems my PCP car was repossessed by the finance company a month ago. I hadn’t kept up with the payments and have no issues with the fact it was taken. But I wasn’t given any notification when they would be coming, or…
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N316A
Hi, I have a judgement in my favour for approx £4,900 and the debtor is refusing to pay. The debt is against a Ltd Company and there is only one employee who happens to be the director! I have seen that there is an N316A form that can be used to force disclosure from the company officer (which will be the director) to…
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Trying to get a refund on a gift card bought online
I'm trying to find out if I can get a refund on a physical gift card I bought online. The retailer were super slow to dispatch a gift card to me and so I bought something else for my sister. It's only £30 but I now have a pointless gift card. I contacted them saying they were slow, please can I return it but they said no…
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REFUND help needed. Ripped off for the Monaco Grand Prix 2020/2021 (merged)
I purchased tickets for a hospitality package for the Monaco Grand Prix in 2019 from a company called Senate Grand Prix for a ‘once in a lifetime trip’ for my husbands 40th birthday. I was recommended this company by previous customers and as they were a British based company (in Surrey) this gave me peace of mind when I…
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Advice needed
Looking for advice on what to do next. Bought my mum a sim free phone last July via Amazon. Worked fine until end of December when it stopped charging. Sent an email to the company listed as the supplier on the Amazon site. They informed me that they did not supply the phone and have tried in the past to get Amazon to…
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Refund!!!!
Hiya, in January this year my daughter bought herself a tracksuit from River island with her Xmas money. When we got home she tried it on but it didn't fit properly so we needed to return it!! but a few weeks later we went in to a lockdown and therefore wasn't able to return until now!! (As I work Saturdays) Unfortunately…
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Studio 24 - Quantity Shortage
I placed an order with Studio 24, have ordered many times and never had a problem. Last order placed was delivered in 3 seperate packages, 2 of these packages contained the same items but different sizes. One package was short on quantity although the delivery note stated that the package contained all items. Package had…
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amazon return to Slovakia
I recently purchased several footwear items from amazon to try on at home, I started a refund request for the ones which didn't fit and was shown that the only option available was for me to provide the postage and for amazon to reimburse me once the items were received (up to a maximum of £15.00) - when I saw the postage…
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Cooker
Can I still claim a repair on a electric/gas range that is 6 months past it’s 12 month guarantee?
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Scammed by online trading platform
I always fancied dipping my toe into the day trading world and decide to open an account back in december 2020. After shopping around I settled on Trade360 as all the reviews were fine, I set up my initial account for £250 and got to it with my appointed account manager. There was a lot of pressure to up the deposits from…
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Magzter stopped because Groupon not paid. Groupon only offering credit
I bought a 12 months Magzter subscription through Groupon last November and it was all working fine until last week it just stopped working. I contacted Magzter and they said it had been stopped as Groupon had not paid them. I contacted Groupon and after a pointless suggestion about making sure I had enabled Auto renew on…
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Furniture company
Back in November, I ordered a sofa from DFS. We put a do not deliver before date (29/4) on it as i wanted to get it all paid for. I finished paying for it in march and rang them, as per email, to say Id paid for it, hoping to get the sofa sooner. The reply was no, Id have to wait till May even though the manufacture time…
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Lost Royal Mail Package
I posted a package of return items via the Royal Mail at the beginning of April. I stupidly didn’t do Track & Trace, but had a reference id. The shop I wanted to return it too was 50 yards away but was closed due to COVID.I have chased & found out their systems state it was never delivered; but can tell me nothing else or…
