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Falsely Accused of Theft
My friend and I were accused of theft and banned from a large supermarket near our homes. The security guard yelled at us while the assistant manager watched him and reiterated the same. We were publicly humiliated. This is what we did. We each got a pie with a reduced label on it and put them in our trolleys. We continued…
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USB data dongle stopped working within
I bought one of these seven months ago. Yesterday, it stopped working. It's no longer broadcasting a Wi-Fi hotspot and the LED indicator has stopped blinking. I have tried seperate USB ports on several devices. I basically think it has died. I did contact the seller a few days ago, simply mentioning that it has 'died' but…
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Argos Fridge Freezer
Bought a FF from Argos last year, a few weeks ago it stopped working, fuse had blown. Sorted by qualified electrician. Its now stopped again, lost a second freezer full of food. 1st fault was placed on record with Argos as I was aware the warranty was close, bearing in mind I'd already sent 1 back as it was battered when…
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DEKRA Report
Hi, so to cut a long story short. I attempted to reject a brand new car within 30 days due to a gearbox whine happening within the first couple hundred miles of using it. Dealership kindly told me where to go, so I utilised the finance company which is now coming up to 8 weeks on their complaint and they are having an…
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Charge for car collection suddenly appeared
Car was recently in the garage. I booked it in three weeks ago and spoke to them on the phone saying I'd sort out getting car to them. They said no its ok we'll come and get it no problem at all. So they take it, do some work (which I'm happy to pay for) and then I notice a charge of £100+VAT for RECOVERY AS REQUESTED. I…
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Static caravan with parking - now blocked with a barrier. Haven (Bourne Leisure)
To cut a long story short, I have a static caravan on a plot with a parking area for 1 car directly next to it. The Haven site has blocked the parking bay twice with a wooden barrier in the time we have had that plot. The first incident was in 2017, and after removing the wrong barrier initially, we got them to remove the…
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Small Claims
Would appreciate some advice on the following. My husband sold his camera kit earlier this year via a forum. After seven weeks he was contacted by the buyer to ask whether he was aware one of the zoom lenses didn't turn to its full range. He wasn't, and had never had any issues, he was prepared to sort cost of fixing -…
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Need some help in how to deal with my dispute
Hi all, I am having trouble deciding the following : 1) how exactly to deal with the problem and .. 2) if I am legally in the right to view it as I am. so here is the issue: In January this year I bought (at distance ) a VW from a franchise dealer in New Southgate ( I live in Brighton). I paid £1000 deposit via credit card…
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TV 4 months out of warranty. Needs repair.
I bought a TV from argos December 2017. The screen has now developed patches on it that distort the images. Do I have any rights for a claim to get it repaired by Phillips /argos ? it is just out of warranty. By 4 months . Its a good TV. 4K HDR Ambilight so seems a shame to bin it if a repair is too costly . Any…
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TV 4 months out of warranty. Needs repair.
I bought a TV from argos December 2017. The screen has now developed patches on it that distort the images. Do I have any rights for a claim to get it repaired by Phillips /argoss ? it is just out of warranty. By 4 months . Its a good TV. 4K HDR Ambilight so seems a shame to bin it if a repair is too costly . Any…
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prepaid cashback card invalid
hi all.... hope im in the right place. i have a currys prepaid cashback card from a tv in promotion i bought almost a year ago. i forgot to validate it within the 3 months of receiving it. the card is still in date but i cant use it or validate it now and have tried contacting currys but they say there is nothing they can…
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Second hand fridge freezer guarantee
Just a quick question. I had to buy my daughter a second hand fridge freezer from a local retailer's shop yesterday. It came with a 3 month guarantee and I'm wondering if that's correct or if such a guarantee should be longer?
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Do I have a leg to stand on.
Samsung TV has become faulty after 2 years and 4 months. Only came with a one year warranty. Does currys have any obligations at all? Pretty gutted £850 tv faulty after a short time. Many thanks for advice
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Garage have had car for a month - promised week max - looking dodgy
Talked the talk when I booked it in - week maximum blah blah blah. After two weeks, taking days to get hold of someone they told me the part was delayed. Last week, they said the part was in. Today someone else told me the part wasnt there Having read some REALLY bad reviews I'm a little concerned. I have no idea what they…
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Can I return a phone a few days after using it?
I bought a phone from an online retailer a few days ago. I needed to use it to see if it was right for me (how else would I know?) but it's not ideal for me. The retailer said I can not return it as it's been opened and used, which is fair enough I guess. I was just wondering if they're correct.
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Amazon parcel I didn't order
I recently received a package from Amazon that I did not order, I have also been charged for this order too. When I checked my amazon account it does not show in recent orders, the last purchase was in 2017. When I checked email I found I had 2 emails regarding despatch and delivery dates for this parcel but no order…
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john lewis, lg tv and consumer rights act
hi , hope you are well. thanks for your time. i purchased a 55 inch LG tv from john lewis in dec 2017. it has developed a fault. it is a well known, manufacturing fault as described here https://www.youtube.com/watch?v=nX0AXzWm2cI that effects a significant percentage of the lg C7 panels that were produced. the fault only…
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Used Car Issues - Guidance appreciated
Hi, Purchased a Nissan Qashqai (2015 - 40k miles) for £12,000 from Car Giant in late October 2018. Noticed a faint whistling noise a couple of weeks later but was advised by a mechanic that it was probably an air leak. Performance wasn't impacted so carried on as normal, looking for any signs during my weekly fluid checks.…
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Ebay/Paypal help
Hi bought a car battery off ebay paid by my mastercard credit card using paypal. Brand new battery is faulty just after 6 months ownership. Kwik Fit tested the battery and say its faulty and I have proof of this. Battery comes with 4 years warranty so how many days after purchase date on ebay am I protected for on ebay and…
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Small claims..me again!
Hi, I posted recently (had some great advice, thank you) about my small claims case. In short, I bought a car which was faulty from the off and the court decided in my favour. The garage have until Friday to pay me and collect the car. They have ignored all contact and it’s very unlikely I will get money back by Friday. If…
