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Static caravan with parking - now blocked with a barrier. Haven (Bourne Leisure)

To cut a long story short, I have a static caravan on a plot with a parking area for 1 car directly next to it. The Haven site has blocked the parking bay twice with a wooden barrier in the time we have had that plot.

The first incident was in 2017, and after removing the wrong barrier initially, we got them to remove the correct one after 3 months of pestering.

Now they have done the same thing again. And, after requesting removal, they have again removed the wrong barrier. (It's not difficult to figure out which barrier is blocking the parking area, so this is a strange coincidence).

I have raised this with the site manager who hasn't responded to emails. The person in charge of ground work has not replied after the wrong barrier was removed. Head office emails are redirected back to the site manager.

What are my rights please? Who can help me? I have a child in receipt of disability benefits etc and we need this parking area to get him in and out of the car safely. Not to mention the fact that I accepted the plot on the basis parking was allowed and I have this in writing.

Comments

  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'm having difficulty visualising what you are explaing
  • chili1496
    chili1496 Posts: 167 Forumite
    Ninth Anniversary 100 Posts Name Dropper
    Well if it were me i would be round to the site office to ask what is going on..................other than that i would just pull up outside the caravan and leave the car there :)
  • [Deleted User]
    [Deleted User] Posts: 4,176 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Remove it yourself. In haven atm, their barriers aren't that difficult to move.
  • photome
    photome Posts: 16,680 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    _shel wrote: »
    Remove it yourself. In haven atm, their barriers aren't that difficult to move.


    sounds reasonable to me


    what does the site manage say when you are on site, sure this would be better sorted while there rather than emailing toms uncle
  • hollydays wrote: »
    I'm having difficulty visualising what you are explaing

    There is a parking space next to our caravan and we cannot park there any more because there is a barrier in the way.
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    woofdonkey wrote: »
    There is a parking space next to our caravan and we cannot park there any more because there is a barrier in the way.
    I'm not sure what you mean by "barrier" in this context, or generally why there would be barriers erected next to caravans. Is it something you're not capable of shifting yourselves?

    Does your agreement for the caravan say it's meant to include a parking space?
  • [Deleted User]
    [Deleted User] Posts: 4,176 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    woofdonkey wrote: »
    There is a parking space next to our caravan and we cannot park there any more because there is a barrier in the way.

    Is this a paved parking spot or just a piece of grass next to your caravan?

    In the latter you're not meant to park there! Vans without dedicated parking spots should park in the car parks
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