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Dodgy text messages which cost
The guy I care for received these messages. Surely this needs to be reported? O2 allows companies to take to money without authority?? https://imgur.com/H6HELow [url]Https://imgur.com/ZzEk0Wb[/url] Hopefully images work.. Matt
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Trade Stand Refund
Morning I'm new on here, so I hope that I'm posting in the right place and that someone will be able to help. Please bear with me.... Last July I signed up to do two Christmas Fairs in December (I make and sell jewellery). The two Fairs were being organised by an Event Organiser, there were going to be over 200 Exhibitors…
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WileyFox phone repair caught up in insolvency
tl;dr: My phone was sent in to WileyFox for repair prior to the company going into administration. I've not been able to get any response from their support people for a week. What should I do? What rights do I have? Following an email exchange with WileyFox support, and under their instruction, I sent in my WileyFox phone…
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Can anyone advise me?
Hi, I bought a phone from Eglobal UK. It turns out they are not in the Uk at all, but hey. I could not get the phone to receive a signal. After some tooing and froing Eglobal asked me to return the phone, which I did. Now, about a month later, they are saying the phone is fine and want £80.00 for the return. They didn't…
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Online company not offering refund
Hello I bought a product from an online writing company - it was a recipe book. This company hires ghostwriters to write books for customers. It cost £150. I placed the order on 9th Jan. Their terms say 7 day turn around time - this gives time for the writer to write my recipes. I didn't receive the book within 7 days. I…
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BP customer service - any advice??
Hi everyone, apologies if this isn't the right area to post this - not entirely sure what this would come under! My partner was involved in an incident between a car wash in Spain (BP garage) and a hire car. Long story short, he was charged for damages, despite it being the garage's fault, and we eventually got his credit…
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Section 75 rejected - bank say I need to pursue my
I bought a Gopro camera for my son's Xmas present. It was delivered to a UPS access point but when I went to collect it I found that it had been re-collected by UPS three days after being delivered there. I contacted UPS who advised that the parcel had been recalled by GoPro even though UPS had updated their tracking…
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John Lewis - Refund to gift card
Hi, I bought a number of items online in the black Friday sale from John Lewis, but one of these went out of stock so I had to wait for restock. I paid for the items with a combination of gift card and credit card. After about a month I noticed that the item was back in stock online so sent an email asking when my item…
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trading standards
does anyone have the direct number for trading standards
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currys product insurance
I had product insurance on playstation 3 this was written off when broke down thought that after claim the insurance would have been finished payments still taken monthly and the replacement product is not covered by this insurance what can I do
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Cancelled credit account
Hi, sorry if this is the wrong page for this query. I opened a cash plus account a few years ago. It’s a prepaid credit card advertised to boost your credit rating. I wasn’t using very much so called in 2016 to cancel but I was sent a new card 2 weeks ago. I called to complain and they confirmed that I did call in 2016 yet…
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Faulty item my rights
So i brought a laptop from tesco direct just before Christmas so is under 3 months old. It has suddenly stopped working. Ive rang tesco and they at first told me to contact the manufacture. I argued this Wasnt fair as my contract was with tesco not acer. Am i entitled to a full refund? They have proposed to send it to acer…
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CCJ - Failure due to firm/individual
Hi I have a default judgement against a individual/company, but thye Registry Trust Limited have informed me that they are unable to process the CCJ as they are unable to register the firm/individual. They are asking is it: a) Individual sued at work place b) Firm only C) Individual only d) Individual trading as the firm,…
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Appliances warranty in New Build Homes
Dear friends, I was wondering if anyone would be able to point me to this legal regulation on internet (goverment website etc, any credible source). I know that warranty period for goods that you buy in shop or online starts when you purchase the product but how is it with appliances that are installed in new build flats?…
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Legal rights - reclaiming erroneous payment
Hi, I'm looking for advice on what my options are for reclaiming a payment that was errneously taken from my account. I can probably go through my bank (it was on a debit card, if that matters), but was hoping this would be resolved directly. The short-ish version: - Bought two items from a shop (£30), as I was paying,…
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Faulty Xbox One X from Currys advice
Apologies in advance. I'm sure Currys have a bad enough rep around here, but another one from this confused consumer. Purchased Xbox One X from Currys late November 2017. Recently developed a fault where it wont play games. Have been speaking with Microsoft all week to try various remedies, nothing has worked, so the…
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Faulty Replacement.
Hi. :) I bought a laptop from Tesco which was faulty. After a lot of phone calls to various departments, all giving me different information, I finally got through to someone who was happy to simply replace it. Having read reviews, it seems I am not the only one who has had the issue. My question is, if the replacement has…
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Faulty cooker
Hello all, We purchased a hotpoint double oven cooker that has had two repairs since new purchased in October both times have failed and now we are going to be given a brand new replacement. The question is where do we stand in regards the installation of the cooker. We paid the get the original cooker installed by a gas…
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Halfords electric bike faulty battery
I bought an electric folding bike from Halfords in March 2017. The battery is found dead now, and they say that it was due to me neglecting the maintenance of the battery and they ask me to pay £250 for a new battery. I did not use the bike for a month or so, but then when I tried to use it, it did not switch on whatever i…
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Booking.com - Genius Club
Not sure whether I have received a spoof/spam/dodgy e-mail or a genuine one. From out of the blue (although I have used booking.com for hotels in the past (2 years ago) I have not recently used them) I receive this e-mail saying that 10% discounts are available, click here to activate your genius status. Being a cautious…
