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Faulty Replacement.
Kitty_Fingers
Posts: 7 Forumite
Hi. 
I bought a laptop from Tesco which was faulty. After a lot of phone calls to various departments, all giving me different information, I finally got through to someone who was happy to simply replace it. Having read reviews, it seems I am not the only one who has had the issue. My question is, if the replacement has the same issue, what are my consumer rights regarding further replacements, or better still returning it for a refund?
I bought a laptop from Tesco which was faulty. After a lot of phone calls to various departments, all giving me different information, I finally got through to someone who was happy to simply replace it. Having read reviews, it seems I am not the only one who has had the issue. My question is, if the replacement has the same issue, what are my consumer rights regarding further replacements, or better still returning it for a refund?
0
Comments
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When did you purchase the laptop?0
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It was purchased Nov 28th last year.0
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If the replacement suffers from the same problem then you will be able to exercise your final right to reject the laptop for a refund (full if it's within the first 6 months).Kitty_Fingers wrote: »It was purchased Nov 28th last year.0 -
Thank you! I was hoping that would be the case.0
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