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Small claims court.
I have commenced small claims action against VGL Services who despite their attempts to bluff are part of viagogo. I served papers to the vgl offices through the court and they had until the 8/1 to respond. The claim was for £350 and on the basis of breach of their own terms selling items that did not exist and under the…
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Mis sold oven? what can we do?
We found a lovely double oven with a cast iron griddle in currys. As it was the very top of our budget we took a photo and had a think but the griddle swung it for us. Went into another store closer to home the next day and showed them the picture to order. We confirmed with the sales girl that the griddle was not an added…
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Dissatisfied with quality of work and customer service from trades - what do I do?
I've got an on-going problem with a plumbing company, both the quality of the work and poor communications from them. I paid their invoice promptly on being told the work had been done, but then the leak started again. 8 days ago their engineer came out, acknowledged the problem and said he wasn't happy with his…
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Currys extended Xmas returns
Currys normally have a 30 day return policy for faulty goods to to receive a refund or replacement . Their website advises over Xmas this will be extended up until Jan 14th for goods purchased from 1 Nov. I have a faulty tv purchased 10th November for a Xmas present.It wasn't used until Xmas day where a fault was…
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Mighty Deals Contact Issues
I ordered a refurbished Ipad 2 from Mighty Deals in December (15th). It arrived on 20 December and i had issues with it charging. I contacted Mighty Deals the same day and I am still waiting for an answer. However after this I noticed that the name of the company who sent this was on the packaging so after a seach I wrote…
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Been scammed, any options?
Let me preface this by saying, I don’t expect to see my money again, but perhaps there’s an option I missed. At the very least I’d like to make it harder for the scammers to enjoy their ill-gotten gains. TLDR: Company who’d previously done satisfactory work took a cash deposit for a new job then vanished with it when I…
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Hire vehicle 'damage'
hi, i recently hired a camper vehicle from a company. We took the vehicle away and within the first few uses of a light switch button within the camper the button got stuck depressed in. This was through normal use with no excessive force. I get the feeling this had broken previously and was perhaps made worse by our…
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New washing machine incorrectly installed by Currys - what can I do?
Deleted my post.
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Dismantle Argos Wardrobe
Here goes We order a Massive double wardrobe, Chest draw and beside draw as a group from Argos back in Aug 17. Now it started to Deteriorate and cover coming off etc The accepted the faults and offered us a different wardrobe which we picked and on way. They also collection the old one. They also refunded the price…
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Company trading while in liquidation - what rights do I have?
I booked a marquee for a party in December from a LTD company - we paid a 35% deposit to the company in Jan 2017. The company was managed by a shadow director and his wife who was the sole director. The marriage broke down and in November 2017 she placed the company into voluntary liquidation. As a creditor we received no…
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Miss sold holiday on room type - Options?
Have booked a holiday for July 2018. Have not paid it all yet through First Choice online for 3 adults and one child. We upgraded to an Ocean front room. The holiday was booked under the assumption the room would be 2 x doubles and a sofa bed. It is advertised on First Choice website as kingsize or 2 x doubles.. However…
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Curry's Returns Policy
Hi, Bought a pair of headphones from Currie's, got home tried them, found the sound to be really echo y which I didn't like. Decided to return them for a refund only to be told due to H and S I couldn't receive a refund. WTH were do you go with this, £170 item has to be kept because of H and S. Have I got any rights on…
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Builders Negligence - Can we claim?
So we have bought a new house a year ago on a brand new estate. A small part of the end of our driveway we do not own as the water pipes run underneath, but the boundary is clearly marked on our deeds. We received a letter last December that the housing company had not abided to the local highway adoption on our side of…
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tricked / coherced into buying software... where do I stand?
Hi all, wondering if anyone could offer me some advice with the following: I had to do a factory reset on my mobile phone - so the first stage was to find a program where I could back up my data on phone and restore it after the reset. I searched around and came across a product called "Wondershare Tunesgo" - I downloaded…
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Wrong model in box
Good evening, Just after a quick bit of advice. Today I reserved online two Sonos One speakers from Currys, I went into store and collected both items. When I arrived home I noticed one of the boxes had the security seal split, when I opened the box the cover over the speaker was not on correctly and had been opened…
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Faulty TV - Amazon
Purchased a TV form Amazon, arrived yesterday. Unboxed it to install this afternoon and noticed the screen is coming away from the bezel at the top. Amazons website allows a return for a replacement but then goes on to inform I have 30 days to avoid being charged for the replacement and original and I should obtain proof…
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Carpet was delivered and fitted on the third attempt - backtrack on refund offer
I had booked a new stair carpet with a national chain back in November with the fitting being agreed as roughly 21st November. The day before it was due to be fitted I got two emails - one saying contact us immediately and the second saying your order is on its way. When I contacted them to check they said the item had…
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Engraved Engagement Ring Problem
Hi there, I really hope you will be able to help me. My fianc! proposed to me on Christmas day but had to do it with a "pretend" ring as the ring he ordered for me wasn't delivered on time. We eventually received the ring on the 31st on December (when the delivery was guaranteed before Christmas) and we both were really…
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6 month old carpet
I bought and had quite an expensive carpet fitted 6 months ago. It has worn badly and changed colour it looks terrible . I complained to the shop and they said they need to come out and view it and it’s the manufacturer that will do something.. they will need the manufacturer to come out also to see it Under my…
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Empty watch box received from Argos! Help!
I ordered a load of stuff from Argos just before Christmas, it was delivered in the evening so I just left it until the next day when it was going to be wrapped. Everything was individually wrapped so I knew everything was there, or so I thought! One of the items was a watch at £160, so not cheap and the most expensive…
