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leak on a Bush dishwasher DWFS126S- possible lower door seal - fight for free repair?
Bought in March 2015 for £168.99 Argos just say its out warranty so i have to pay 89.99 for a enginerer to repair Is the best course of action to send a letter etc saying i want a free repair as im still within 6 years? Is this likely to go nowehere as they will ask for proof that the fault had been there since the…
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Faulty radiator 6.5 years old
One of our radiators, purchased 6.5 years ago has developed a leak where the metal seems to have corroded. Contacted the retailer and they've advised that the manufacturer has ceased trading and the shop's warranty was for 12 months only. They've offered us a discount on a new radiator. I know the radiator is now over 6…
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Missing Parcel
I’m just after some advice regarding a parcel that has been marked as delivered via Royal Mail Tracked from an online order I placed only the parcel has not arrived and I didn’t receive a card indicating it had been left with a neighbour, I’ve also tried my neighbours just in case the postman/lady left it their without…
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Wedfing dress - advice needed
My Fiancee started looking for a wedding dress in July last year for our wedding this august. She fou d one quickly in a well known bridal shop. Im not sure of the procedure but her measurements were taken and the dress ordered from the usa (apparently). The dress was paid for in full by credit card. Approx 3 x months…
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Claiming for the none payment of a firearm ...18 years ago!
Hi - long time forum reader, but this is my first post. I'm hoping somebody in the know will be able to help me. I have recently taken up target shooting as a hobby, something my father did many moons ago. During a recent conversation with him he mentioned that his old firearms were handed into a local gunsmith (I wont…
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My word against theirs?
Hi everyone, got a situation here that I'd like a little confirmation on... During my uni days I invested in a website building tool which had a set cost for 3 years and would continue as a yearly service afterward. Mid last year I spoke over the phone with a person at the company to cancel the service as I was aware my…
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Worrying Amazon voucher issue.
Gonna try and keep this short and I hope it's in the right forum. Over the last month I have purchased Amazon E-vouchers as gifts for 2 people and shared them using Amazons "Share via messaging" option. The first time, when my niece tried to redeem her voucher she couldn't as it was showing as already redeemed. I contacted…
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Product received and paid, but money not debited
Hello, first post here, and I just found about these forums. Hope I'm posting it on the right place. Recently I've ordered a laptop. In fact, I have received it almost 2 months ago. When I ordered it, I made a virtual visa card, since I don't have one, and charged it with 1350€ which is the laptop price. I used it to pay…
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Amazon refusing a refund over 'no signature'
Hi, I need some help with a refund at Amazon UK. I bought an expensive book (£120) a couple of months ago and it arrived damaged from poor packaging. To cut the story short, I sent it back after informing Amazon of the issue. Since it was a marketplace item and from an overseas seller they never sent a returns label and I…
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Private Sale Refund
HI Sorry to ramble on just after some advice on what to do and where I stand. Basically I was given two sets of bags for my birthday which I already owned, this I advertised them on Facebook messenger for sale as they weren’t required. They where sold as ‘brand new 6piece Set never used’ and a description of the items…
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Can I return my online purchase of clothing?
I have recently purchased a suit online from Ted Baker. I have worn the suit once to a function but my partner does not think it looks good on me! I believe that I can return the item within 14 days and get a full refund, but can I still do this even if I have removed the labels and worn the item????
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Sold Old MacBook As New.
Hi all, October 2016, I purchased a new MacBook Pro from the Apple Store Online. Recently its been performing terribly and I couldn't understand why, checked the 'About This Mac' and the laptop was built in 2012! Tech support said they'd never heard of this happening and that it shouldn't have been sold to me. There was…
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Proof of purchase for warranty help
Hi folks, I bought a Motorola Moto Z phone on the 13-Jan-2017 from Carphone Warehouse. In mid-December the battery started to go faulty and I noticed on their website they only cover batteries for 6 months. I have a look at Motorola's website and found this (edit: I can't post links, but it links to Motorola's warranty…
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Dreams bedding store avoid avoid avoid !!!
On Wednesday the 3rd January we visited the store in Irvine retail park Irvine Ayrshire. My wife fell in love with a mattress and bed frame total cost £3000+. The price was no problem and we paid 20% deposit of £634. At 4pm that day we got some disturbing news and a totally unforseen misfortune happened affecting our…
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Bosch dishwasher from AO.com
Hi, I had a new Bosch dishwasher delivered by AO.com a couple of days ago. The door is visibly misaligned and sometimes doesn't close properly (I have used it a couple of times). I have called AO and told them that I would like a replacement, but they are insisting that Bosch come to inspect to verify the fault, before…
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Charging a different price for exactly the same service?
Hi everyone, Are businesses legally allowed to charge a different price for exactly the same service? My local gym (a national chain) are charging me £50/month. My friend recently signed up for £25/month on black friday (forever, no initial period). We have exactly the same membership package. I don't mind new members…
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cancel fitness first
Almost a year ago I signed up for fitness first, 6-months contract… I went two weeks, then, I believe I cancelled it; or that’s what I thought; I remember calling but I am not sure… Anyway, I haven’t stopped the direct debit and, of course, they haven’t either… I confused the name in the splits with a provider I have. My…
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Viagogo
I searched up some tickets and Viagogo was the main result. There were messages flashing up saying the tickets were selling out quickly and there was a countdown to buy your tickets or they would no longer be available. There were all sorts of charges added and I was a bit panicky and completed the transaction. I had a…
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Auto renewal taken a month prior to invoice date
Hi, A couple of days ago I had money taken from my credit card from Easyspace.com for 3 domain names that I no longer require. The money has been removed a month prior to the invoice date which was set to autorenew. I asked for my money to be refunded as I no longer need them and the bills aren't due until February and…
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Plumber is charging me for cancelling!
Our boiler broke on 2nd Jan and we had a guy come out to have a look at it. He recommended having a new one fitted but he couldn’t fit it for another week. A day later we asked him to go ahead. However, in the meantime another person was recommend to us and he could fit a boiler much sooner - within 2 days. We asked him to…
