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Landlord Said They Are Starting Court Proceedings Over Rent Arrears
I owe £780 to my estate agent on my rental house. The estate agent has sent me a letter saying they intend to start court proceedings to claim the money and the house back. They said proceedings will start in 2 weeks and the only way to stop this is by making payment in full of the above owed rent. My housing benefit claim…
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New development proposal affecting where I live
We live on a small close of only 33 houses. The street is fully enclosed by fencing and there is just access from one road. The street is 11 years old and we bought our house 11 years ago off plot. Just adjacent to our street is an old police station which has been empty for sometime. The residents recently recieved a…
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Easyjet baggage policy
I recently booked flights on the EasyJet website for a mates birthday weekend and whilst doing so automatically clicked to add baggage at £44.00 before proceeding to pay. Once I had paid I had realised that I did not need the baggage as my suitcase would fit in cabin and so sought to cancel the baggage and get a refund. I…
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Jacket with lower price tag than I paid
I bought a Jacket from 'Trespass' of Glasgow online advertised for £24.99. When I received it it had a price tag on it of £19.99. I contacted Trespass who said they would investigate. I sent them a photo of jacket with price tag attached. I have had various emails stalling, asking for photo again etc. Do I have any legal…
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A0 & Beko 8month fault repair failed, Refund possible?
Hi I purched a dishwasher Jan 2016, from.AO appliance online- 12 month warrenty with beko. in September it produced fault, asked AO for copy invoice, and I then contacted beko for repair .Item repaired by their contracter, but repair failed last week December which with I believe is the same fault. Have written to AO…
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Gym membership
Hi, hoping somebody can please give me some advice. On the 1st Nov I joined a fitness studio. There was no contract but said a monthly rolling fee. At the beginning of this month I decided it wasn't for me and noticed that December's payment was due out. I had no time to cancel the bank so emailed the studio to see if they…
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Avoid Wren Kitchens
Wren Kitchens are to be avoided at all costs. Nearly £5,000 on a new kitchen and I only have half of it and their incompetent customer care team are now ignoring my calls! Having to proceed to taking them to court over it to force them to fulfil the contract.
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Gymbox -need urgent help
Hi Can anyone help I cancelled my 3 month contract with them August 2015, I went in spoke to manager filled in relevant forms and cancelled my direct debit. Was then advices to let my bank know also. This was all done and to this date, there is no direct debit for gymbox. Have just been going through my bank statements and…
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iPhone battery fault
Hi, can anybody assist with an issue I'm having with Apple please? My phone is out of warranty now as it is about 15 months old. For a couple of months (but only since the warranty expired) the battery has been draining fast and it will shut down on anything up to 50% battery. After a trip to Apple, several web chats and…
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Does my hairdresser have the right to do this?!
Hi All, I recently booked in to have my hair done for £200. I paid £100 deposit and on the day was charged another £200. I didn't realise until I'd entered my pin number so they refunded me £100 back. A few days later I noticed they'd refunded me twice, and I'd agreed to pay it back the following weekend when I got chance.…
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Missing Part
Electric Range Cooker purchased in store on 22.10.16. This was at a significantly reduced price. As such a photo was taken of the product in store and paperwork completed to show that the only damage was a few scratches on hob. It was made clear that no parts were missing. It was purchased by debit card and delivered to…
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Faulty Soundbar
Hi I'm looking for some advice. I bought a soundbar from Argos last week at £39.99. Its faulty & I don't have the receipt. Having looked at reviews last night I decided to go for one slightly more expensive & pay the difference. However, today the price has dropped top £29.99. I phoned Argos who told me they would only…
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Sofa Frame Failure within 6 months
End of August took delivery of a corner sofa, £3400, modular Max Divani. Late last month I sit down on the recliner section (not reclined out) and hear a noise and feel my bottom go down into the sofa. reclined the seat out, and you can see the inside has collapsed in the middle. Retailer sends out an upholsterer, who…
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Photo Franchise Deny Liability - Help Please
Hi, - I booked a photoshoot for me and my friend back in April with Revolve Studios in Cardiff for 3 Dec. They are located in House of Fraser in Cardiff (a franchise) and we have used them before. They took a £50 deposit and sent me email confirmation. - We turned up on 3 Dec after paying £54 for the train (we're not…
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Feel like I've been cheated by Music Magpie
WARNING DO NOT SELL YOUR MOBILE TO MUSIC MAGPIE In the past I have used Mazuma to sell my old mobile phones after an upgrade and had no problems. This time I made the mistake of using Music Magpie because they were offering more money. I send my phone then check my email after having a few days off work and find an email…
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What EXACTLY are my rights for oven that's blown up after 6 weeks?
Hi all Apologies if this has been answered elsewhere but there's loads of different information out there. Hope someone can help. We bought a Bosch oven online from Currys just over here weeks ago. Last weekend whilst cooking the inside glass literally exploded. We rang Bosch and despite us saying we didn't want a repair…
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Ask for refund a week ago - nothing yet.
I ordered something using my credit card online on 22nd October for Christmas. I have contacted the retailer 3 times as their website says the item is in stock, but I have had every excuse why it has not been delivered. Last week I asked for a refund but it has not arrive in my account. What should I do now ? Any help…
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Smashed sink...
I am having a new kitchen. I chose a Blanoc silgranite sink and bought online (with credit card!) it said allow up to 10 days for delivery and as I knew it would need to go in this week ordered it about 2 weeks ago. It only took a couple of days to arrive and we left it boxed as my 'kitchen' chaos and to keep it safe. So…
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Small Claims court case against landlord is being defended and I am becoming worried
We had a nightmare landlord from our time in University who was aggressive, rude and kept the house in serious disrepair. I only wish at the time I knew we’d had more rights and that we could have done something about the way he treated us. However, I did learn recently that if a landlord doesn’t protect your deposit that…
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Next Sofa Delivery - Problems
After a bit of advice here... Just had a sofa delivered from Next and have had some issues: - Delivery man knocks on the door and informs they have forgotten a drill so can't fix the sofa legs - Told them I have screw driver if that suffices, they said the screwdriver doesn't do a professional job -Then the bring the sofa…
