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Ex-partner has sent invoice for diy
Hi, Hope I'm posting in the right place - first timer! Here's the story - In 2012 I was in a relationship with a builder. I had recently moved into a new house and was sorting out a few DIY projects and having the garden landscaped. He offered to do a few bits in the house and garden for me (he actually offered to do the…
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Please help!
Hi, Thanks for reading my post, I really need some help in dealing with a complaint I have with a sideboard I ordered from Littlewoods. It came yesterday and after checking everything seemed in order, we then spent 5 hours trying to build it.. It seems we have been sent the wrong door for one of the draws. I e mailed…
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Furniture not as described - do I refuse delivery?
Hi, I ordered a dining room set on 29/12 from a local company (to me). I specifically ordered black leather seat covers as the shop offered brown but my kitchen is black/grey. I have paid a deposit of £344 on 29/12. I received a call last night to say that they furniture will be delivered on Monday but they don't have the…
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Wedding memories Lost forever :(
I opted to not go with the norm on my wedding day and ordered a 'wedding guest book' through a company on Notonthehighstreet. Basically they send card hearts for people to write messages on which would then be turned into a piece of wall art. The hearts arrived in good time and they were so successful on the day, with…
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Gas Main Renewal - rights
We have been told that our gas main is being renewed in the next 7 weeks - in a letter from the suppier I understand that we are going to be amongst the first to be done - at the coldest time of the year - starting on Tuesday - we will lose our gas supply for approx. 24 hours (we only have gas heating in the house - so…
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Sofa has been reduced, ahhh!!
Hi All, After some advice. I purchased a sofa at furniture village in store, promised the best price ever etc etc. However they are now £200 cheaper :-( I only ordered these on the 27th Jan, these were purchased with a 20% and the rest interest free. Is there anyway I can cancel the interest free loan agreement without…
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Mis-sold furniture - what are my rights?
Hi everyone, a long post but please offer me your opinion I've been having a dispute with a furniture company and need some advice on my rights and a sanity check on whether I'm being reasonable! I bought a wardrobe online for £800. I'd purposely looked for non flat-pack for a couple of reasons. The one I bought was…
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OMG!!! 1st Central Car Insurance. ..stay away from them!
What can I do ???? I used a price comparison site to get car insurance from "1st Central" Car Insurance....I insured my car for 3 weeks to cover me as my insurance would have ran out whilst I was on a week holiday. A couple of weeks after returning from my holiday, I had sold my car (as was the intention). Of course I no…
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Used car required major repair - Can I make the dealer pay?
I purchased a Peugeot 107 last month for around 2.5k and yesterday the water pumped seized. My local mechanic confirmed today that it had caused damage to the engine and the repair bill might be quite significant. I understand that I may have a right to reject the car under the Sale of Goods Act - however is there anyway I…
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Order from website over phone - do web terms apply?
Hi all, Have a question which hopefully someone knows about :) If I order an item from a website but use the phone rather than the website to place the order, do the terms and conditions stated on the website still apply if nothing is mentioned about "these terms only apply to web orders" or something similar? Grateful for…
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Conservatory different shades
We recently had a new conservatory fitted in white upvc. The problem is that although the exterior roof and windows are the same shade of white, inside the roof parts are a different shade, More of a cream than the white doors and window frames. I bought a cream light fitting and this really shows up the shade difference.…
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Currys/Belling! - passing the buck, AGAIN!
I purchased a Dishwasher in September 2014 from Currys, the make was a Belling, which has been the bane of my life!. Within the first 3 months of it being installed the top runner tracks have completely fell off and the door wouldn't shut properly. Phone call into Belling Customer Service who say I am not a priority and…
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Sale of Goods Act vs. Manufacturer Warranty - think I'm being shafted by ebuyer
I bought a hard drive off of ebuyer about 18 months ago. This very model, which as you can see comes with a 2 year manufacturer warranty. Unfortunately, 13 months after the initial purchase, the drive started to fail. I tried to get it repaired through Toshiba themselves, which turned out to be a nightmare - I sent it off,…
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DFS faulty sofa. Past 2 years.
Hi my dfs sofa was delivered in December 2012 just before I moved into my house in jan 2013. It has since caved in in one corner. Began peeling, discoulered and just generally looks a mess. It is a white leather corner couch. I have recently had a baby and been ill in hospital so have only just got round to calling them up…
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supersonic ads help
i completed an offer through supersonics ads and have all required emails screens shots time of dates clearly visible.. email from company confirming my participation yet they refuse to pay up on the credit offer..due to my nagging they have told me they have banned me from using their site... but my issue is not being…
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Tv Consumer rights Need help
Hi all , I have had a Samsung tv from littlewoods less than 18mnths old, after 5 months it developed lines down the screen which I called Littlewoods about but they said I need to call manufacturer which I did and Samsung sent a sub contractor out to fix the tv, which they did. Two days ago the same problem occurred so I…
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Online Pandora uk outet. no customer service?
Hi,Just wondered if anyone could offer advice please. Daughter bought some discount charms from OFFICIAL Pandora Jewellery UK Online Outlet. There was no communication from them when trying to track items being sent. Eventually they turned up ..from china...on opening the package they hadnt sent any of the ones she had…
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Online Purchasing of Laptop - Refund Options
Hi, I purchased a laptop from an Amazon marketplace company called Ballicom International on 20th Jan 2015. I have since noticed the touchpad is faulty and requested a refund through the appropriate channels to finally be told by the company that I cannot have one. Their reasoning is as follows (note: I've tried two…
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Stealing the insides of my phone!
Hi, Can anyone help advise me which direction to go with my issue? We have an iPhone 5 that we’ve owned from new. One night it stopped working after going flat. Research told me it was likely caused by using non-standard cables. I took it to a phone shop in Manchester to be repaired. The took about 4 weeks (they said less…
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Consumer Rights / Small Claims Court
Hi I'm hoping someone will be able to help me. I purchased a jacket worth almost £200; which i assumed (incorrectly was water resistant / waterproof) as i had a similar coat of the same value and material which has lasted me over 3 years. When I first wore the coat i got drenched - from inside in; called the shop for…
