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Mighty Deals
Bought a deal from Mighty Deals for an iphone 5 for £235.00 but never received the confirmation or the voucher. The money went out of my bank on the 30/12/13 and I have found it impossible to get any progress. Getting through on the phone is virtually impossible and when I have on a couple of occasions I have just been…
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What are my rights
I bought a dishwasher from sonic direct and the door seal leaks, it is brand new. I want it replaced but the shop wants to fix it. I want a different make and model dishwasher and do not want to keep this one. What are my rights?
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Virgin Mobile Warranty
Hi All, I'm in need of some advice. I have a mobile with Virgin that developed a fault and so I duly contacted them to have it looked at and fixed under warranty. I called them last Friday to find out what was happening and they advised that the phone had been accidentally damaged and would therefore not be covered by the…
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Warranty Transfer Advice Needed or Sale of Goods Act?
Hi guys, Long time lurker, but first time posting! I'll try and keep it brief but I'm a bit lost with what rights I do/don't have. (I feel in my head that I should have something but clearly that's not good enough!) I bought a house in July 2013. The house was built in 2009 and had a conservatory added by the previous…
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House of Fraser e-Vouchers/refund rights
Hi there I've only just realised that I am due over £400 in a refund from House of Fraser dating back to 2011 :doh: Initially they issued the refund in eVouchers but I made a claim that it should have been refunded back to my card. I have an email stating that they would refund me by card once I got in touch. My fault…
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SCS and other companie sofa warnings
Did you see that program that said scs sofas and some other companies were invalidating the fireproof regulations etc ?
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Expedia Best Price Guarantee
Hi, I posted this on the holidays thread but got no response. Thought I'd post it here to see if anyone has any thoughts/advice/experience. Thanks "Has anyone experience of successfully claiming the above? I booked a flight plus hotel on Friday. By the Saturday the price for the exact same flight plus hotel had dropped by…
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House sale question
Hi (waves) I'm new to the forums and am not sure if this is the right one for my question. If not please feel free to point me in the right direction. We are in the process of selling our house and the buyer has had a detailed survey and building quotes done. One of the things highlighted is the need for a new roof on the…
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Is DSR applicable for business buyers?
I know it's not meant for trade purchases. But: 1) I bought from the businesses retail site (ordering page says trade customers request a custom quote - I didn't I bought through retail site) 2) I enter a company name on the ordering page 3) Seller aligns their return policy to DSR but makes a few amendments like open…
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Currys pay up front for item not available for several weeks
Have tried to search the forum here for Currys and am a bit concerned about what did come up! Today I ordered a high cost appliance from Currys online. During the ordering process I saw that delivery would be a month or more. So when I got to the payment part it said "authorise payment" I stupidly assumed it was just that,…
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EDF free insulation and £200
deleted, no longer needed
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How do you get a refund for faulty goods when you buy through wowcher?
I ordered 2 vouchers from wowcher (£19 each) for snowboots from Urshu in November 2013 then placed the order with Urshu (paying another £5.99 each for P&P). The boots arrived and appeared fine so were put away for christmas presents for myself and daughter. However, within 2 weeks of wear, my daughter has found that the…
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Next Sale and DSRs
Just a quick question - I have been given some vouchers for Next and have seen some curtains in the clearance sale which I like but OH is not too sure on and would prefer to see them in the flesh so to speak. If I order these online and it turns out OH doesn't like them and I still entitled to return them for a refund…
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Injury claim..Solicitor fees?
I had an injury at my previous employer to cut the long story short basically i am a qualified crane driver and the company allowed a non qualified licensed driver to operate the crane which resulted in my hand being trapped...Anyway i was laid off with other people a few months later so i pursued a claim against the…
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Currys PC World still mis-selling warranties
Hi, A colleague of mine recently went to Currys PC World to buy a new microwave for our office. It was clear to the sales person that the appliance was to be used for a business - my colleague explained that this was what it was going to be used for. She also asked for a VAT receipt, again stating the purchase was for…
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Tesco order, yodel delivery, help?
Might be back tomorrow to re do this question, but I think tesco have come up trumps and sorted it.
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Help, not sure what to do!
I bought a £200 net book from a computer shop, to begin with it worked fine, after a few weeks it started being slow, and I'm self employed and work from home I really needed it to work properly, so I took it back and one guy spent 40 mins looking at it and downloaded free anti virus, and charged me £20. I gave it another…
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Am I right?
Ordered some items from a website in the new year. It was a Friday evening and I used an offer code which was due to expire on the Sunday. The item was above the spend level for free shipping. Happy days. I didn't receive a confirmation email (website said I would) and the order did not show up in the "account" section of…
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Incorrect Customs Declaration
Hi All I am not sure if this is the right section for my question, but if not, please let me know. I received a parcel from USA today, it is a purchase that I made on eBay.com just over a week ago. When the parcel arrived, I was asked to pay £31 VAT by the UK Customs via Royal Mail. I didn't expect such amount of VAT for…
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Amazon.com Refund Refusal
Hi, I purchased an item from the usa arm of amazon. The item was faulty and I was advised that if I returned it, they would cover the cost of the shipping once it was received. The cheapest option came to £150,which I told amazon about before returning the item and was told although it was a bit expensive, I would have no…
