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Currys Customer Services
Bought my daughter an iPod docking station in January for her birthday (£79.99). Over the weekend it stopped playing sound. The docking station would still charge the iPod, but just wouldn't play any music. Had a look around the house for the receipt and couldn't find it. So I printed off the bank statement from January as…
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Jessops camera repair warranty cancelled
Sorry for the life story but here goes... I purchased cannon 550d last year and took out the 3 year extra cover with domestic & general in the Jessops store. This was added to my total cost for the camera. I moved house and a few months ago rang the d&g helpline as my camera had a scratch on the lense. They told me that…
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Currys laptop - hard drive died - where do I stand?
My partner bought a Dell laptop from Currys on August 29th, 2010 - it has (had) a 1-year warranty with it. After 11 months, the hard drive seemed to be developing a fault; it was slowing down regularly, freezing, and sometimes blue-screening. My partner took it to Currys who said they would repair it within 28 days and let…
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Paid for next day delivery but still waiting!
Hi, I ordered some electronic goods from Ebuyer at 9pm last night and decided to pay a significant premium for next day delivery. The site clearly stated that any orders placed before 11pm would be delivered next day, even going so far as to have a clock counting down that said "order in the next 2 hours 5 mins for…
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Current Employment Situation
Hi guys. Im not sure if you can help me but here goes.... I went for an interview for a position I applied for which I knew was above my qualifications and they said in the interview basically you dont have experience for this role but we are recruiting for the role one down from this and you would be perfect for this. At…
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Flown out to New York AFTER State of Emergency Declared
Just got back from New York having spent the weekend with Hurricane Irene which ruined the majority of the holiday. Basically I contacted the travel agent last Wednesday with my concerns about Irene and they saidthey would get back to me but didn't (They have acknowledged that I did contact them though and have apologised…
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Finance agreements
I bought some fitted wardrobes from BettaLiving last year and although they were advertising 0% credit we got tied into a finance agreement provided by Hitachi Captial which is going to result in us paying double what the wardrobes should have cost if we do the minimum monthly payments. My partner spoke to trading…
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Breakdown policy refund?
I have had a 'repair or replace' policy on a Hotpoint/Indesit washer dryer for a number of years. I pay by monthly direct debit and am about half way through this years policy. My machine has broken down and, after much debate and several weeks waiting, Hotpoint have finally decided my machine cannot be fixed and have…
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Rules for money off voucher redemption
Does anyone know what if any rules apply to shops if they are given a money off voucher to redeem.Thank you.
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Does anybody have........
the email for the CEO of maximuscle uk i think his name is Peter Boddy thank you :D
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Samsung TV switching itself off - no solution from repair contractor
Hi We bought a Samsung 3D TV in March/April for our new house and after a few months we noticed that it was turning itself off every now and again - not with any sort of pattern or regularity but enough to make it annoying. It can do it 3 times in a day, then not do it for a week, then do it once, then not do it for 4 days…
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Cannock Gates
Ordered some gates at the end of July delivery within 28days. They came within 14 days but one gate post was incorrect and the gate fittings were missing. After numerous phone calls the correct gates post is supposed to come today but I'm holding my breath it's been over two weeks and they promised it would be dispatched…
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Nuttalls of Chester owes us £433.95
My husband purchased a ring for me in December 2010. 8 months later still waiting. Went onto Martin,s money tips and found out they are out of business. I cancelled the order in May of this year and was told the money would be refunded - it has not. We paid by credit card but had to go through Paypal for some reason. We…
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Dress alteration
Hi, Is there any sort of 'not fit for purpose' consumer rights for clothing alterations? I bought a dress for a friend's wedding and took it to my local dry cleaner/alteration place as I usually do, to take it up a couple of inches. I've never had a problem there before, but unfortunately, this time they didn't do a good…
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phone
Hi i bought a phone on friday from tesco mobile. It was a touch screen reduced to £34.00. No reason why. So i bought it. I was talking to the the cashier and she said"your lucky its the last one, were not going to restock it". So i spend the next couple of days working out how to use stuff. I really wanted to use it for…
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Are websites the same as shops re:consumer rights
Hi I recently (2 weeks ago) brought a very expensive camera lens through a uk web site. The lens was an amazing bargin £849 (believe or not for this lens £849 is a deal). The best price i have seen up until now for this lens would be £1,200. I rechecked the web site a day later to double check on the price and it had been…
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anyone help with seatwave.com??
I really wanted to go see Eminem at the v festival and purchased a ticket on seatwave just after they sold out for £190. As the time grew nearer I couldn't afford to make the trip to London. So I just relisted it on their site. It sold for 120 and I would only be getting 105 back after fees. The festival was on the 21st of…
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The Tanning Shop - numerous consumer issues
I decided a few weeks ago to go to the Tanning Shop. I work in a basement, haven't had a chance to catch the sun abroad this year, and my skin was looking dreadful and not healing properly. I know from past experience the lack of sunshine is to blame, and the weather has been particularly poor of late... When I went to…
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Faulty Paint? Peeling off walls
Hi All We live in a new build (built June 2008), we have left it until now for the walls to completely dry out. The home builders advise walls are ready to paint straight onto, so we have purchased as advised by Dulux Diamond Eggshell paint both mixed on the same day for the kitchen and the bathroom. Over the past two days…
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Money Taken From Account
Hoping someone can point me in the right direction. A sum of money was taken from my account, I reported it to my bank, they investigated and the said company said it was an annual payment for antivirus, I have gone over my documents and no-where did it say it would be renewed automatically each year. I emailed the company…
