-
Do not buy from Nicecans.co.uk
I had purchased a bluetooth headset for my mobile phone which was a Jabra headset. The head set finally came after about a week and i was shocked when i opened the box. The ad did not state second hand. What they had done was the charger that comes with it was not a Jabra charger but a third party charger. The head set had…
-
Intangible items
I recently paid for a website service through Paypal. The service was poor and they did not supply a site design that met my criteria. I opened a dispute with Paypal then escalated it to a claim. They refused to refund as it was an intangible item and it is stated as such in their terms. So what I want to know is if there…
-
Faulty Personalised Items - Help!?
Ok, here goes. Purchased 16 personalised Wedding Glasses from an online company. All are defective to a great or lesser extent - none are perfect or even something you could 'put up with'. I know my LEGAL rights to an extent. Distance Selling Regs exclude Personalised items from 7 days cool off period, but with Sale of…
-
Company Delaying Refund
I purchased a bed online 1st June, they took my money out of my account on 2nd June. Bed was meant to take 1-2 weeks for delivery. They emailed me after almost 3 weeks telling me the bed is out of stock until sometime in August, so I cancelled my order and requested a full refund. They agreed and sent me an email…
-
What to do about 2 fridges delivered!
I'm sure there are similar threads on here, but here goes! Nearly 3months ago I had a fridge delivered, looked in good condition, but after unwrapping there were LOTS of scratches & marks. More than what I believe could have been done during delivery. I rang up immediately & being MSE asked for a discount, they said no…
-
Changing cost of p&p after accepting payment?
Hi all, I recently bought something from Amazon Marketplace and paid for the item and p&p via the Amazon checkout. Next day when I checked on my account page I see that the item has been "Dispatched"and I also receive an email stating same. The following day I receive and email from the seller telling me that Amazon had…
-
bad kitchen worktop fitting experience - help needed
so we decided to have a black starlight quartz worktop, I did a lot of research into the product and got several quotes, haggled and decided to go, not with the cheapest suppler and fitter but with the one that I had the most confidence in after the sales pitch harped on about their quality of product in ashark infested…
-
Nokia warranty
I bought a brand new boxed Nokia phone from a private seller on Ebay in December last year. It wasn't the latest model but it was boxed and unused. It has since developed a fault, when trying to use the camera the phone locks up for a couple of minutes and can't be used. What are the chances of Nokia fixing it under…
-
Shop refused refund
We bought a tent from a shop yesterday afternoon. When we got it home and attempted to put it up, we found that the tent in the bag was a one man tent. The packaging advertised it to be a three man tent. The poles were the right size for a three man tent and everything else was also correct for a three man tent. However,…
-
Jewellers issue
Hi, I have a white gold ring which was made for me for my 18th birthday with some money my Nan left for me when she passed away. I purposely got it made with a hammered (rather than smooth) finish so it would be unique. Recently I have lost weight and needed the ring to be re-sized as it was too big, I took it to a local…
-
Expedia, Aer Lingus and no refund.
Hi, I'd like some advice please regarding a refund I have been chasing for a while now. I went to NY with Expedia in December 2010. Unfortunately the adverse weather at that time of the year caused some disruption to my return flights. Although the flight from New York took off on time, the landing in Dublin was delayed,…
-
Sales of Goods Act & £50 Charge???
Regarding a broken laptop. I quoted the sales of goods act, but Currys want to take £50 fee to make an assessment on it. If it's a manufactures fault they refund it, if it's not you lose it. Is that correct? Is it worth the risk? I could probably pay and get it repaired for less than that and not risk being £50 out of…
-
Jewellery Problem Please advise
Hi all, I have done a search within this forum and cant seem to find anything that may help me. I hope I'm writing this in the correct place. My situation is as so: In Feb of this year, my fianc!e and I were shopping in Cabot circus, Bristol. ( I live in St Albans, She lives in Swindon) We popped into a small Jewellery…
-
local family shop
hi can anyone tell me , i live near a familty run village shop , we have seen members of the family go into icelands shop buy loads of loaves of bread which they sell for £1.70 for 2 loaves , they then take the bread back to their family shop sell the bread at £ 1.25 a loaf and tell cutomers that they have a bread supplier…
-
Broken ToughPhone
I bought a JCB toughphone for my uncle at the end of May, as he is a farmer and it is sold as a phone which is better able to survive rough environments. Yesterday he had it in his pocket and leaned against his tractor and the screen cracked. Although I recognise that he caused the damage, I think that it should reasonably…
-
Argos - now all items only 6 month guarantee
I would like to warn people that Argos now only insure their items for 6 months. So the statutory 12 months guarntee will have to be witheld by the manufacturers if its a fault that develops from 6 to 12 months. They will like all outlets try and sell you cover. Vote with your feet or fingers in shopping where the outlet…
-
Online order - wrong size sent
Hi all, I'm going away next week and bought a couple of dresses in the online Dorothy Perkins sale. They arrived quickly, but one of them is a small instead of extra large. It's from a range only available online, not in store. I emailed and explained that as I'm disabled I find it difficult to return items via the post…
-
Jane Norman: won't let me use my gift voucher without paying the same amount on top.
Can anyone help? Is this right? I went to use my Jane Norman gift voucher which they confirmed had £22.50 value remaining. They informed me that if I want to use it, it would have to be for an item for £45 or more and I would have to pay another £22.50. The shop is still open, with no plans to close. Have tried contacting…
-
Carphone warehouse - Can i claim a new phone?
[URL="http://www.facebook.com/sharer.php?u=https://forums.moneysavingexpert.com/discussion/3332936[/URL] Is there anything I can do about Carphone warehouse sending my 5 week old phone off for repair to manufactures and it taking 2/3 weeks to fix? CPW warrenty is 28 days but does the sale of goods act cover it as it is not…
-
Mobile top-up problem from Post Office.
My mum decided to get her own top up from the Post office (its not a frequent thing, she last needed topping up when she was in hospital about four years ago!!)...its just for emergencies really. Anyway, she had no idea what her network was, the counter assistant looked at her phone and said she thought it was t.mobile,…
