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Laztspa pump not heating up again
Bought a lazy spa over the phone by CC from a seller of Amazon last year (June). At the end of the summer the seller replaced the pump as it was tripping out and/or not heating the water. Now it is out for the summer again the pump is doing the same thing. I have tried contacting him on his mobile number have left messages…
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Am I entitled to a repair or replacement? - opinions wanted
Hello, I was just wondering if anyone was willing to give me their opinion on whether a shop should replace or repair my jeans based on the "Of satifactory quality"/ "Reasonable Length of Time" criteria. I bought a pair of jeans for £30 in February and the button came off a couple of days ago. I have followed the washing…
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Promised refund by Aquatuning. Never received. Advice?
Hello, Short summary: I have had an ongoing problem with an online retailer for months now. In April I placed an order with Aquatuning.co.uk. I paid £11.57 for 2-3 day delivery. They dispatched my order to the wrong address — a different one associated with my account, but one that I did not select when ordering. I was…
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breach of contract
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Mis sold Goods
Hello Everyone I am looking for some advice. We purchased some wooden flooring from Topps tiles. My wife and me went and made our selection and got the price for it. We went back to place the order a couple of days later and we wanted to see what we were ordering. The store rep then showed us another option which he said…
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Amazon Have Closed My Account
I received an email from Amazon this morning advising that, " ... effective immediately, your Amazon account is closed and you are no longer able to shop with Amazon.co.uk. Please know that any accounts related to this have also been closed ... do not make contact through the standard Customer Service channels again, as…
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Letters sent to home address with unknown names
First of all I do not know if this is in the correct place. Secondly, I know it's not legal opening mail addressed to someone else. :( But...a couple of days ago there was a letter addressed to an African sounding name, to my address. I opened it (was curious) and was alarmed to see it was from a debt recovery agency,…
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Item damaged in transit from America to UK. Who do I claim from?
Wasn't sure which part of the forum to put this in, so I'll try here. I bought an item off eBay.com about two weeks ago. Seller didn't ship to the UK so I arranged for a friend to take delivery in the US. It arrived with him in good condition and he sent it on to me here in the UK. It arrived today, but it's broken. It's a…
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Internet Sale question - Breach?
Hi, I have a question re internet contract. I placed an order on a well know IT hardware site for a video card, The website showed it had stock at the time of order. Placed the order and shortly got an email entitled payment confirmation, Payment had been confirmed and it was now being sent for processing. The money had…
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amazon prime
i took out the months free trial on amazon prime and cancelled on the 17th july on the 21st they claimed £49 for a years subsription from my bank account the cancelation email i had said that if they took the money after cancelation that could expect it back within 3 days ,, on the 27th i contacted amazon asking where my…
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Faulty Laptop charger-No refund!
I bought two laptop chargers from Stock Exchange (A cash-for-goods, if you're not familiar) which were brand new, not second hand, as they also sell new computer and phone accessories. I gave one to my younger sister. I'm using mine so far with no problems whatsoever, but my sister called me the day after using hers. She…
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The Gym Group No refunds Policy!
I sent an email to the Gym Group yesterday regarding a possible mistake with a debit which had been taken even though I cancelled the membership. This is the reply I got - Surely this is affects my consumer rights? "We thank you for your e-mail. We can confirm that you cancelled your direct debit on the 28th June 2011,…
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Printer does not like paper
Recently bought some T-shirt printing paper which claims to be compatible with all ink jets. Our Epson RX585 just chews it up and will not print. Other T-Shirt paper works fine but is absolutely terrible once ironed on to the T-Shirt. On what basis should I return this to get a refund? TIA
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Moben and who to contact?
I'll try to keep this brief. I had one of Moben's salesmen out in March. I gave him a post dated cheque of £150 to secure an offer but was to get back to him the next day to confirm. I did not fill an order form or sign any contract. The next day I decided against using them and phoned to tell both Moben's office and the…
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Silent night beds
We bought the kids 14&12 each a silentnight divan with storage drawers 3 yrs ago. Not cheap each over £250 cushion top no-turn matteress. Within 8 months our sons mattress had sagged really badly on 1 side. The mattress had been topped and tailed on a monthly bases as recommended by silentnight. No problem as it was…
