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Laptop screen dead after 13 months
Hi, I realise that this question and similar have been asked before, and I've read a few responses, but was hoping someone would be kind enough to offer some advice for my specific case. In a nutshell, I bought a laptop (Acer) 13 months ago from Currys on the high street. Recently (since the 12-month warranty expired), the…
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The ReadMe sticky - any additions, changes, updates needed?
Morning all :) The majority of the ReadMe sticky is now in place and the general layout is set (though it can readily be changed if needed) as is most of the presentation. I'd really appreciate any comments you may have on what is there (including negatives... I'm a big boy now and I can take it, honest :) ). The aim here…
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Play.com Claiming to Have Given Refund
Hi, I'm having a bit of trouble with Play.com... I've been shopping and selling (just games, dvds etc) through PlayTrade for years now and have never had trouble. However, I returned an item which did not work and they claimed to have given me a refund on 07 January. I didn't receive the refund and emailed, they claimed to…
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Aldi Shirk Sale Of Goods Act Responsibilities
In January I bought a cast iron cooking pan from Aldi. It cost £24.99. Last week the enamel lining failed and blistered. I took the pan back to Aldi and requested a refund. The manager refused saying that as the pan was more than 30 days old I should take up my complaint with the manufacturer. Despite me pointing out my…
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jacamo order
I saw a couple of pairs of shorts in the website of jacamo.co.uk, and I ordered them using a credit card - at least I thought I had. The way they process orders is to imply that you need to open an account before you can add a discount code, and the prompt to use a credit card is not prominent so it appears that I opened…
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Cillit Bang - Tiles ruined but followed instructions
I'm so angry that even after following the instructions on the Cillit Bang bottle it has ruined my new bathroom tiles. It says test on a small surface, I did, it was fine. I then proceeded to use it around the shower on my matt black tiles, now they have exact spray marks and white streaks - I'm devastated! I've re-read…
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Ebay cable broke my xbox
Hi I bought a hdmi to vga cable from ebay to use my xbox on my monitor plugged it into my xbox as this is what it says it is for and it has damaged my xbox so it can not be used any more after talking to a repair shop I have been told the cable I bought isn't even possible to be used on anything as it will damage anything…
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Unsubscribe Help Please?
Hi fellow moneysavers! Hoping that some one can help me. I organised a charity event last year and I wrote to a bunch of companies asking for their support with prizes, etc. I used my work email address as I was organising the event for work. Virgin Wines kindly donated nothing to the cause, but (also kindly) began…
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Forged Signature
Hi everyone, I need some advice on behalf of my parents please. My mum was contacted via telephone about 2 weeks ago by some guy at the bank asking her if she wanted to take out her house insurance policy with them. My mum explained that her and her husband were more than happy with their current insurers and no thanks.…
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Item purchased not what was pictured
I purchased an item from a well known shop / website that displayed an image of the item. The item arrived today but not what was shown on the website. I contacted the store who advised that the image must be wrong and that i can return it for a refund. I am really annoyed about this as clearly they should not be doing…
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DPD Delivery Charges - Beware!
DPD are refusing to change my delivery address (which is only 80ft away from my house). Instead I would have to take a day off work to wait for the parcel or pay £10 (+VAT) to have the parcel redelivered on a Saturday. I feel that this charge is ridiculous, I feel penalised for having a job and quite frankly, I feel that I…
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Argos
I bought a television from Argos with a 3 year Sony guarantee. However the form for the guarantee was missing from the box. This was supposed to be registered with Sony within 28 days of purchase. Eight months on I still have not received this form despite numerous letters and phone calls to Head Office. All I get told is…
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Paypal seller keeping fee after refund
Hi everyone, any help is greatly appreciated. I made a purchase through paypal and was not contacted about the order. When I contacted the "company" they told me that the item is not available. It is now coming up to 55 days. I requested a refund and they agreed to pay back the money by cheque minus the paypal transaction…
