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Uk drainage network
Just a warning to everyone never ever to use UK Drainage Network they are a bunch of cowboys. We have needed part our outside drain replaced for 5 WEEKS on friday!! They have cancelled coming out 5 times so far because of this than and the other. Basically what happened was 5 weeks on friday my mum had a bath let the water…
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Online shopping
I ordered 3 sets of underwear online, due to an error on their websitee the bras were coming up as costing £0.00. All throiught the different stages of ordering this didn't change. I assumed they would ring me before dispatching the order to request additional money for the bras, they didn't. They sent out the underwear…
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Chief Executive's addresses
Hi Not sure if this is the correct forum, so do please move if needs be. This is the link to a web site that lists the email contact details for the CEOs of most major UK companies and is a very good tool for using if you wish to complain. Instead of simply sending mail to Customer Services this way you get to the very…
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Dodgy Tradesmen
Hi there, I am curious about something. If you have a verbal agreement with a builder/tradesman to do a job and the job is either unfinished or of a poor standard of work, where do you stand legally? It seems the builders are very quick to threaten small claims court if you dont pay. I have never been in this situation,…
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Help please where do I stand!!!!
I traded in my ford mondeo auto which they gave me 500 for and 350 cash for a Vauxhall astra estate manual. I am struggling with the manual as I have arthritis and put it on ebay to get rid of it and get another auto. When I test drove the car on the 18/02 I noticed vapour coming from the exhaust but put it down to the…
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possible scam - claiming to be cheap advertising for your business
Hi all. I think I have been 'duped and as a result have lost some of my hard earned cash and wanted to alert others before they are targeted by this or similar scams.I fear this and similar companies are operating all over the UK! Over a month ago now I was approached at my shop at a busy time by a company named 'Call Card…
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Finding out company details for free
Hello, is there a website were i can see details about companies, who the directors are etc . I`ve found a few websites but you have to pay. Thanks
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2nd hand car problem
I bought a 2nd hand car a few months back - it's been in the garage 3 times now with various faults - one of them being a water leak and dispite getting fixed there's still a bit of a smell. I was going to reject the car under sale of goods act but the garage have tld me they will replace the vehicle not give a refund -…
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DELL Invoice 18 months on!
I bought a Dell laptop back in August 2008. It was over £700 and at the time i was in a good job and could afford it. I was told over the phone the money would come out of my account. The laptop arrived and has worked perfectly. The invoice came with the laptop but as advised by Dell, i left it with them with the details i…
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Carphone Warehouse Problem
Hi all, Just wondering if anyone could advise me on what I could do on the following please, 9/12/09 – Phone replaced for new 24/01/09 – Keys not responding 20/02/10 – Keys not responding again 28/09/09 – No signal 29/12/09 – Dropped phone off to store to be repaired -Emailed same day enquiring about exchange 30/12/09 –…
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Gourmet society - [TEXT DELETED BY FORUM TEAM]
I applied ages ago for a free trail of the gourmet society card. When I got the brochure through there was absolutly no restuarants where I live that I would go to. Was all run down places. So I just threw the card out. This was about 3 months ago. Upon checking my bank I have realised they have taken out £39.95 yesterday,…
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Bypass The Call Center
Consumers of the world, unite! There are often direct dial numbers or tips and tricks for navigating your way through automated answering systems that many (even smaller) companies use to delay you getting to talk to a real human being - or even make money from you by only publishing 087 or 084 number. Often through a bit…
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exchanging unopened packet of nappies
I have 2 packets of nappies that are unopened and too small for my baby, one pampers pack and 1 huggies, does anyone know if a supermarket will let me exchange them for a bigger size? or is it just gonna be a case of keeping them until someone i know has a baby?
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Brambles Pet Shop Ltd / Ultimate Animals
Just wanted to advise people against using the above online pet shop. I used them back in January, ordering via the website, and payment was immediatly taken from my account. Now over 6 weeks later I still haven't received what I ordered (advised at time of ordering it would take up to 5 working days). I have sent 4 emails…
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What to do now
Can anyone give any advice? I bought a microwave from Lidl, it's gone wrong.:eek: I've been in touch with their customer services dept, sent them proof of purchase etc. They're going to replace it but........they're out of stock, it'll take 28 days they said. 28 days has now passed, I've been in contact again. they've…
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Faulty Technika TV
Hi I bought a TV from Tesco 11 months ago - 12 month guarantee - and last night it's developed a fault meaning there is no sound or picture. I called the technical helpline for Tesco as instructed and they said that they can collect the TV for inspection and repair. Fair enough, however there will be no further guarantee…
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Faulty Shower. What are my rights?
I bought an electric shower from B&Q in early 2008. It's now developed a fault which makes it unusable. I can't find the receipt anywhere so I contacted the manufacturer and they told me that although they offer a two year warranty the serial number on the unit gives that date of manufacture as more than two years ago so I…
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Sainsburys wont exchange without receipt
I went to take a pair of kids jeans back to Sainsburys today to exchange, labels were intact etc but as they were a present, didn't have the receipt. I was that told Sainsburys have a new rule they do not exchange anything without a receipt. Has anyone heard anything about this?
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Sainsburys wont exchange without receipt
I went to take a pair of kids jeans back to Sainsburys today to exchange, labels were intact etc but as they were a present, didn't have the receipt. I was that told Sainsburys have a new rule they do not exchange anything without a receipt. Has anyone heard anything about this?
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internet store not refunding
Hi just needing some advise, i purchased a camera len from internet only retailer SimplyElectronics.net about 2 months ago. The item got sent back to the online store by the courier company and so far I have been waiting since Jan 2010 to get my refunds. I have written countless emails to them, I do get replies, but always…
