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Returning an item within 30 days...
Where in the Sale of Goods Act, Distant Selling Regulations, Consumer Rights, etc., does it say I can return goods bought within 30 days?
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What are my rights?
PLEASE HELP!!! :mad: I have been a member of my gym for 3 1/2 years and when i joined a took out the full membership which entitled me to use all facilities including rackets. Suddenly they have reviewed peoples memberships and have decided that i am not entitled to this and want me to upgrade and pay an additional £18 per…
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Marks and Spencer credit Vouchers
I wonder if anyone can help with with my query. At the weekend I went to M&S and had decided to finally use my credit vouchers (paper ones). When I tried to pay the girl behind the till said they had stopped printing them 2 years ago and that I was meant to have used them by Easter. I said that I hadn't seen anything about…
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Help With Ford Focus!
Hi Guy's, Hope someone can help with this... Basically I bought a Ford Focus in Jan this year directly from a Ford garage, the car was initially bought on a finance agreement with Black Horse under a HPI agreement. Since getting the car I have had a number of problems with the vehicle basically the list is as follows: -…
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TV License
I know there's a few threads already around the board about the TV license, but I just have a simple query. Moved into our first rented property on 25th Aug, while settling in there was a few notices from the TV Licensing (surprise surprise) and I paid that day. Now a year later for the renewal, my license ends on the 31st…
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2 Year Gym Membership - business name changed
Hi, I am tied into a 2 year gym membership which I never used. I thought I would have to pay for another year, however on passing recently we noticed their name has changed and we suspect the business has been sold! If this is the case does our existing agreement/2 year contract still apply? Cheers
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Fitness First - trying to end my membership according to signed terms and conditions?
I stupidly joined up Fitness First in July last year, and typically, like a lot of people who sign up to 12 month memberships, I am not using it enough to justify continuing with my membership. Anyhow, I have been well aware, that come this month, I will have signed up (and paid) the whole 12 months of my minimum contract…
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Hotel Refund
Right basically, from the 1st til the 3rd of July me and my mum went down to Cornwall for a few days just to get away from home. Spent out first night in a travelodge in Plymouth which was great, exactly what we expect. We then travelled up to NewQuay the second day and had booked a room in a small family run hotel quite…
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Travel agent fails to issue ticket
Hi all - The gloves are off! :cool: Had to book an air ticket at short notice on Saturday night for travel on Sunday. Found a reasonably priced flight (well, given the short notice anyway) on a smallish agent's web site, booked, and received more or less instant confirmation by e-mail. Upon trying to check in at the…
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Help!! Seeking to cancel a holiday booking!!
Hi On Saturday I booked a one week stay (week from 14th Aug) for me and my wife, 2 kids and parents at White Cross Bay holiday park in the Lake District as the pictures & description looked great. I paid £883 via Mastercard and it is currently showing up as a pending transaction though the holiday company emailed on…
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Council to pay half a border fence?
Sorry but I am not sure where to post this one so please point me in the right direction if this isn't it. I live in my own bought property in a 'right to buy' area in Scotland. It is semi detached, the house attached is owned by the council with a council tenant in it. There is a fence between the 2 properties that needs…
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Laptop data loss
Hi everyone, hope you can help, occasional forum user but first time Ive had to post. I had my laptop repaired last month, initially they said the data was fully recoverable (I cared much more of that than the 4yr old laptop) but then when i got it back i found someone else photos and documents on it. A pretty bad mistake.…
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Help with getting my refund from pawsforacause.co.uk
Hi all, new here... I'm sorry but this is going to be long, I thought it would be best to explain the whole situation to give people a good understanding on what has gone on, so no one gets confused... I bought a Ferret cage from pawsforacause. co . uk on the 16th June (4 weeks ago tomorrow). It should have been with me by…
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Thumps up for PC World
Thought I tell you about a succsessful claim story: When my son's laptop had a complete hard drive failure after 15 month (he bought it from PC World), the shop people said, it couldn't be repaired free of charge because the 1 year warranty had expired. We then had it locally repaired, which cost £98. Then I read an…
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Mis-Price where they HAVE taken the money?
I bought some items from an Amazon market place seller (on Friday) which were cheaper than usual - I have now received an email from them telling me it was an incorrect price and they have cancelled my order. This would be all good and well - but my A&L account went down by the amount of the order in the "Available…
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Complaining to bank- advice please!
Hi there, I have put an identical thread to this in the 'Banks' forum- I hope this is allowed! I want to maximise my chance to people in the know reading and commenting :rolleyes:. Okay, so my bank had my incorrect address details on file (completely their fault) and so have been sending my documents to the wrong address…
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Consumer Rights & Refurbished Goods
Hi there, This is a bit of a tricky subject and I'm not entirely sure where I stand. I'd appreciate any help or advice you can offer. My parents very kindly bought my partner and I a Sony Bravia HDTV a year and a half ago from this website (http://www.electrical-deals.co.uk). The items are sold as being "factory-graded"…
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Currys won't take my old washing machine
This is resolved now but I thought I'd share the story in the hope that people can check what's happening. Ordered a washing machine from Currys Gateshead on Saturday. Said it could be delievered the next day for £19.99, yep, I'll have that. And do you want your old machine taken way? Yes please. So far so good. The…
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Library Fines
In view of the fuss over bank charges, are library fines on overdue books fair and proportionate? (15p per book per day) Tony
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How long is a replacement part covered?
I understand that electrical components are covered for 1 year on a simple if it breaks take it back. I also understand that anything is covered for 6 years. If you can prove that it not lasted as long as it should. But... I have an item that broke within the first year (3 months) and every 3 months the same thing goes…
