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banking advice grrrrrrr
can someone say which one is right. I am fed up of being told different things. I sent someone a cheque and it was returned to them twice with refer to drawer on it. The bank said i didnt have enough money in my account but i did it was their error. They told me at the bank to tell my friend all was sorted and to present…
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Bank Credit confusion - RBS
I have just seen a bank credit to my accountfor £48 and all it says is "CASHBACK REWARD" I dont have a credit card with them so unsure what it is? I have the Gold Account with RBS if that helps. CAn anyone tell me what it might be?
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Benefits of keeping old bank accounts open?
Afternoon guys. Last year I moved my money into Nationwide along with my mortgage and so far so good but I have a question on what to do with the older accounts I have accumulated over the years. Natwest, where I have a current account that I've had for the best part of 25 years and an ISA that I've had for 15, are both…
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iTunes Fraud - Santander as helpful as ever!
Hi I have recently had two transactions taken out of my account from iTunes one for £2.99 and the other for £3.98. I contacted my bank after the first one came out, they told me they couldn't do anything and told me to contact iTunes! Within 5 minutes of speaking to the bank the second transaction came out of my account :(…
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Ways to Lower Bills
Today has been a productive day for me. Over the past year I have received a barrage of mistakes and examples of bad customer services from a number of companies (Bank of Scotland/Sky/02/Three Mobile/Ikea). With some spare time on my hands I thought it was time I get in contact with these companies to see what I could get…
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Cashing a cheque at the bank that issued it?
Hi, I've read online that I can cash a cheque at the bank that issued it, any truth in this? I just got a cheque for 1,800 from tesco insurance and they bank with RBS and I bank with RBS, so I was wondering if I could take this cheque to RBS and cash it right there and then? Pretty desperate for the money and can't really…
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Bank account query
Hi all, I don't know if I am posting to the right place but I have a query I have reached my spending limit with paypal, I have been using it for years but because I have had 3 different email addresses and these have all been linked to my current account they have told me that I need to verify using a different bank…
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Really need Help with Natwest please
Hello, I had an account with Natwest - which I thought had been closed in march however after receiving an e-mail today saying there was a problem with my account - I went to see if I could still log on with my details, and i can. To my horror I have just under 1K in "unarranged OD fee" they have been taking an amount out…
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Seeking advise in regards to compensation for Bank error
Long story cut short, paid a sum of money into my account. Next day £900 is taken out as an adjustment by the bank saying I actually paid in £900 less that what they issued the receipt for. I have the receipt for the amount paid in, the clerk checked it including counting the money and weighing it. The Bank come back to me…
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Burtons Haven't Charged My Account ?
Hello ! I ordered some clothes from Burtons online on the 20th September, The items where delivered and signed for this morning, However i have just checked my Natwest online banking to see that they have not charged my account, Both the Available and Account balances are the same ! I paid by Debit Card (I thought it was…
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And the pointless phonecall of the day award goes to...
... the Halifax. Friendly sounding woman from the branch phoned to ask if I was aware there was a large payment due to hit my account. Me: Yes, it's my wages. Her: Oh, ok. Just you don't earn any interest on that account. Me: It only stays there for a few days. It's the same that happens every month if you wanted to look…
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Problem with Santander, What to do?
Hi All Long story short(ish), around 5/6 years ago i held an account with Santander, at the time there were some charges applied to my account through no fault of my own, after a meeting with the branch manager he agreed the charges would be refunded, however after around 2/3 months still the money had not been credited…
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Help please! Foreign cheque
Hi, I was wondering if someone can help me. I have just got back to the UK after living in Australia - I have been sent a cheque by my SuperAnnuation fund (pension) for $1,500AUD and was wondering what the best way to bank/ access this money without getting stung with charges and dodgy exchange rates. I currently have…
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Natwest said my sister can only have a basic account unless she pays £8 per month
My sister has just turned 18 and Natwest contacted her about changing her account from their Adapt account (under 18s). She was being told about all the wonderful benefits of her new account when my mum (who went along to the branch with her) realised this didn't sound normal and asked whether it was a free account. She…
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Santander "Reward" Account (not very rewarding!!)
I was recently persuaded to update my current account to a Reward account. I have now discovered that it is not so "rewarding". The main reason I changed was because of the free travel insurance and now I have been told that it will cost me a minimum £173 due to some very basic pre existing health conditions - tried to…
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Santander Switch, Is It Worth It?
So, I see Santander are offering £100 if I use their switching service, very good. Where it get's interesting to me is that i have a fairly big overdraft, £3k (that I am trying to pay off) and the Santander switch site says that they will match my current OD (up to 5k) and make it intrest and fee free for 12 months, which…
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Account transfer at Ltsb cashpoints ?
I am sure there used to be a facility at LTSB cashpoints where you could transfer money between your accounts, but today when I tried to use it the option is no longer there ?, was this facility removed ?.
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Citibank Access Current Account Withdrawn
I see that Citibank have withdrawn their Access current account: https://www.emoneyfacts.co.uk/news/current-ac-news.aspx?newsarticleid=208912 I wonder if this means that existing account holders will end up being forced to change to a Citibank Plus account.....?
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unable to withdraw money from counter HSBC
Today i wanted to withdraw £19, i only have £19 in my HSBC account, main account is Natwest. Wanted to withdraw it and put it into my Natwest account, firstly was told " we don't have any change" I say "you don't have any change, why?" Member of staff "we don't have any change, do you have a pound?" Me: "No i don't have…
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is this true
a friend told me today that Halifax are going to be stopping doing their Ultimate Reward account soon. DOes anyone have any idea if this is true? i know they are not offering it to new customers, but surely will not make you close it if you already have one?
