-
How good is 4G home broadband, really?
We've seen a house to buy that's perfect for us in every way except one. Broadband speed is 1-3Mbps :eek: Estate agent said his office has a 4G business service as that's all they could get, and they run 10 computers off it. He claims to get 40 Mbps. I'm really unsure. We use internet for the following currently (we have…
-
BT Upgrade
Been offered these by BT: Unlimited Superfast Fibre Upgrade £52.49 month or Superfast Fibre Plus £54.99 month. Seems a bit steep. Anyone know of any better offers please, thanks.
-
Naked adsl broadband
High 5 All, Sky have secretly decided to block my non-Sky modem router. I have a perfectly good phone service from a nobody. Origin, I believe used to offer just broadband if that is what you wanted, but not any more. Dose any one else offer naked ADSL or not cable broadband for close to £7 pcm? Many thanks
-
Why is my broadband and phone so expensive?
I have been with TalkTalk since they launched, but I am fed up with them increasing prices. I am out of contract. I looked at uSwitch, whilst there are 18 month packages, but they make comparison harder, because you can sign up to pay 12months of line rental in advance. That means, after 12 months you have to sign up for…
-
Should people pay for broadband based on speed?
I used to get bad broadband around 2MB. My neighbhoor could have better speed around 6MB. I just happen to have a rubbish line. Out of frustration, I paid extra for fibre, but I am annoyed, I have to pay extra simply because the line quality is so bad. How is that my fault? The phone company should be charging based on the…
-
Is this genuine from bt?
It looks like someone has been using your broadband to share copyrighted material (that means things like music, films, sport or books). And as your broadband provider, we have to let you know when this happens. I received an email from bt regarding the above. I do not know whether it is genuine as Indo not download any…
-
Intermittent broadband connection - how to complain?
Hi, I'm asking for some advice on behalf of my parents about their internet connection through Plusnet. For the past 2 years or so, their internet connection has been intermittent - they've had numerous phonecalls with Plusnet about this issue, and while Openreach engineers have been sent to try and fix things, they're…
-
Plusnet and £75 cheque / Mastercard
I signed up to Plusnet on 12th April through Moneysavngexpert when it was still showing up as a £75 Mastercard. However I don't recall seeing any information from Plusnet to say they were involved in this promotion or that they would be sending anything to me. Is this common to this promotion or has something gone wrong?…
-
plusnet referral question
if you leave plusnet am I correct in thinking you lose any ongoing referral credit you might be getting as well ? i.e. you cannot continue to get referral credits after you leave them
-
Is my internet slow?
I just tried using a website related to offering private lessons to people, and it said "Your internet is Slow... The lesson can go ahead, but you may need to turn your camera off if you have issues. .. PING 56ms, DOWNLOAD 19.80mbps, UPLOAD 0.80mbps I called my ISP, Zen, and they asked if Iam on ADSL or Fibre, I said ADSL,…
-
A online asking for money 2 years after cancelled
Hello, this is my first forum post and I hope you all can help? I received a letter today from a credit style limited acting on behalf of avonline. They were requesting I pay my outstanding bill of £220! I closed the account in Aug 2017 and made sure I did not owe anything when the account closed, so I was shocked to…
-
broadband provider paying my BT exit fee
Hi, I still have 6 months before my BT landline and broadband contract ends. I am paying over £30 per month, very expensive. Do you know any provider that when you switch would pay your exit fee to terminate the contract? In my case Bt would charge me £78. Thanks
-
Cancelling Talk Talk brodband. What do I need to send back?
Help. I can't rem what was supposed to have been in their "kit" as I pretty much never used their BB connection as it was painfully slow. I maintained my VM account at the same time. Six months later I never saw any decent speed from TT any time I tested it online. One sixteenth of VM's speed for half the cost??????? I…
-
Getting 0.1mbps with Onestream... how do I leave them?
Hi all, I was with Sky until recently, getting about 10mbps on our broadband line. Switched to Onestream and now I'm getting 0.1mbps (yikes!), and frequent connection drops, Its unusable. I've tried contacting customer services, but emails go unanswered, and the tech support people on the phone don't know what they're…
-
plusnet hub zero versus sky q hub
getting seriously low speeds having switched to plusnet , broadband via ethernet is fine, but wifi- even after changing channels to a less used one, and putting tablet two inches away from the plusnet router we were just getting 1.70 download speed on wifi.. i wonder, is the plus net hub zero crap, and should i swap back…
-
Plusnet billing problems
Hi I took a new contract with Plusnet for £28 per month for unlimited fibre and phone line. Now due to a problem with their billing system they can’t honour discounts and as a result they charge me £34 per month. They don’t know how long it will take to fix the problem but when they do they will refund me the difference.…
-
Pensioner leaving Virgin Media? Tips please?
Hi guys Any tips appreciated for the best course of action (retentions?) for the following: My father (pensioner, I recently moved out) paying £52.50 per month (is out of contract and free to leave anytime) for: Fun TV (L) V HD Monthly Fee VIVID 100 Optical Fibre He's happy to have a less 'fast' broadband for only…
-
Plusnet to Post Office
Currently out of contract with plusnet and have bt line. Thinking of moving to the post office for bb, not fibre, and line. Few questions if anyone has done this, any speed drop? One broadband site shows talk talk, the p,o supplier, as about 10% slower than plusnet. Any problems keeping my landline number when moving from…
-
Vodafone 30 day Guarantee
At present I have Virgin fibre broadband and a phoneline. I also have a BT phoneline coming into the house though I removed the wall box and papered over it but I can easily replace the wall box. I am presently paying £38 a month to Virgin for my broadband and phoneline. If I decide to try Vodafone broadband will I be able…
-
Switching from Virgin Media
Hi Is there a requirement for virgin media to inform me in writing of the termination date of my service and other things like how much I'll be refunded? I've only got things verbally over the phone from them apart from an auto generated email as I'm taking my landline number with me. Thanks in advance.
