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BT mis sold package to oap mum
Hi, I think BT have mis sold their broadband package to my oap mum and am so angry. So my mum is nearing the end of her 18month contract and I looked into her moving provider because what she is paying is so expensive and double what I pay with another provider. I wasn't there when she spoke to them over the phone to sign…
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Virgin Media
Virgin Media have said they will not deal with Resolver, how do I get in touch with the ombudsman?
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Six month contracts
Does anyone know of a six month internet deal ? I’m not fussed about tv or phone But everywhere I look they seem to be at least 12 months
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BT deal expiring... leave or haggle?
I have BT Fibre and line rental, but never use the phone and don't use or want their TV or mobile services. I was on a great deal £10/month, now gone up to £30 and next month up to £45! I see online Vodaphone, SSE and PlusNet all doing comparable products at £20-25 and I can get cashback £40-55. Well, TalkTalk as well but…
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Domain hosting
I don't know if this is in the right place but sorry if it isn't. My friend and I have just started a new business and want to create a blog (and later, a website) but we haven't got a huge amount of money. We rely on donations at the moment. We will be uploading lots of videos to the blog. so we need speed, reliability…
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BT bundle up soon... Sign up as new customer under girlfriend's name?
Hi all, My BT deal is up in over a month's time and know I have to give them a month's notice to cancel. I've heard that BT's retention dept aren't overly fussed on retention... Is it possible to have my girlfriend (who lives at same address) sign up for a new service to start after my current one ends so I can avail of…
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BT extending contract and misconduct by manager
Hello all could use some advice, I was leaving the country last year and wanted to cancel my contract but it would have cost me as much as the remaining bills. I agreed to move the internet to a friends house and pay the bill till the end of the contract. Instead they carried on charging me above the original contract for…
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Moving from Virgin media
Hi guys , looking for a cheaper package then the current one with v media. I'm looking for a max of £30 per month broadband inc phone line (TV service not needed), need no less then 50mb unlimited! Been looking at Vodafone home broadband deal,anyone using them ?any suggestions? Btw fibre available in my area! Thanx
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Recommended wifi extender / booster for new BT home hub
Apologies if this isn't the right forum, but I hope it is. We've recently moved and installed wifi. We have a new BT home hub, but I'm not completely sure on the model. The wifi signal is quite patchy - the house isn't huge, but has thick stone walls, including internally. Can anyone recommend the best wifi signal extender…
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Best Triple Play - Fibre, Home Phone + mobile
Hi, I;ve looked at several comparison sites and the forums here - would welcome your thoughts experiences been with sky for 18 months - fibre - anytime home phone - sky box sets and cinema - price has been £60 monthly , now going to £95, haggled down to £70 (lose kids channels and HD). 4 x mobiles (2 x samsung tablet s2…
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MSE News: Price gap between the cheapest fibre and standard broadband deals is shrinking
The price gap between the cheapest fibre and standard broadband deals is closing – meaning now could be the right time to upgrade your home internet connection, new analysis by MSE reveals...Read the full story: 'Price gap between the cheapest fibre and standard broadband deals is shrinking' Click reply below to discuss.…
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Sky standard broadband order errors and stitched up contracts
Hello I live in new build area and no fibre here.so I left with sky standard 2 mbps broadband speed line. Ordered sky broadband with line rental online. On the day of installation they just installed phone line and saying no broadband ordered online just phone line placed in order. Then I did my own investigation n spotted…
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Deceptive re-contract e-mail from PlusNet!
I have been on a PlusNet contract for a few months and was still within my initial contract period. I received an e-mail to say that my broadband price would increase soon, but they offered me a new contract and said "if you switch to it now, the broadband price won't go up." So I clicked the link to switch to it, and then…
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Cancelling Virgin Media
I currently have broadband with Virgin Media. I am outside any contract as have had it for a long time. I am at the end of a house move at the moment, we haven’t got an exchange/completion day yet but both are expected to be completed by the end of next week. I no longer want Virgin at the new address so will be cancelling…
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BT cancels new contract
I used MSE for the first time to take advantage of the BT offer on fibre broadband. It was due to go live today but I have received a email from BT saying that due to problems at their end the contract will be terminated and all monies refunded. Is this usual and what are my rights. I cannot find out if my contract with my…
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Not being charged for broadband.
I have a billing problem with my broandband/telephone. Its in my favour but still worried. I took out broandband/telephone with a big supplier 12months ago. It was £30 a month. There was no introductory rate. When I took it out, I requested an extra service on the phone. However they failed to add the extra to my account.…
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Virgin Media did not tell me it was a 6 month deal at POS need help on how to get them to review
Hi all, Just after some general advice. After approx 4 years with Virgin, last September I called to try and reduce my package and get a better deal. Explaining I only wanted broadband and basic TV. However, they did the old that'd be 50 whatever pounds and for 60 odd pounds we can do this all together as a bundle. They…
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No power socket for BT Hub
I have just moved house and have transferred my phone and broadband, however the house only has one phone socket, where pre-Hub, a phone was just plugged in. This socket does not have any power socket nearby to power a BT Hub so I can receive broadband, and is obviously now not fit for purpose. BT want £130 to move the…
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TalkTalk - Thinking of fiber BB, but is it worth it?
I currently have unlimited broadband, is it worth upgrading?
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When can I sign up with next supplier?
Hi, I signed up with Sky last year for broadband and telephone on the 9/8 and the first bill was taken on the 18/9. Wondering when is the soonest I can look for the best deal and sign up with another company? Thanks
