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How ddi a website find out about my postcode?
I post on a very small cycling forum. No adverts on the site and a small number of registered users and daily visitors. To cut a long story short, I got into an argument with the owner, site moderator about a bicycle that he said cost xxx amount and I disagreed. He told me to @@@@ and @@@, so I told him the same. Anyway,…
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NOW broadband and bad providers
Hi all, doing a search for a new broaadband provider and have found NOW broadband plus others but i wanted to know what NOW broadband was like and what other service providers i should be avoiding. Kind regards Mark
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BT credit and broadband installations
Hi BT have been my telephone provider for the last ten years. Recently on my quarterly statement BT advised they were reducing my bill as they noticed I didn't have broadband. Interestingly this coincided with a recent Installation of fibre/broadband cabling as I haven't had broadband for ten years due to a rural location.…
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Internet Dongle Help
Hi, I need to purchase an internet dongle to cover a lack of connection for a period of approx 3 weeks. Our internet provider (BT) has offered to pay £30 to the cost of this. What is the best option for me to get this device? It will be for my parents - so I cannot use my phone allowance as I'll not be there and they have…
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Broadband speed
What is a basic broadband speed? I am with Plusnet, some month to go on my contract, on second thoughts I am not sure.(Unlimited (Contracted)) My broadband is really slow at the moment - 2Mbps to 0.2Mbps download, slower for the upload 0.4-0.2Mbps I did recently have my PC repaired, but I believe it was ok for a few weks…
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Broadband out of contract, line rental contract?
Apologies if this is a frequently asked question but am very frustrated with this. Am out of contract with BT broadband and have been rolling for a few months now. After moving house I was forced into upgrading to a new router (£10 delivery charge) and had a very difficult process of connecting, with BT claiming I was…
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BT, transfer contract to another person
In the T&C's of BT it says: 29. Transferring the agreement The agreement is only between you and us. You cannot transfer it to anyone else, or try to do so. We can transfer the agreement, and our rights and obligations under it, to anyone else (including if we reorganise the way we work), as long as it doesn't have a…
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Virgin Broandband Warning
Those looking to switch to Virgin fibre may want to consider their customer service. Virgin have a facebook page that has a lot of disgruntled customers. My son is with Virgin for phone and broadband and pays a lot for the fastest speed. A couple of times his phone has failed in that you phone and it says that the phone is…
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Anytime phone line, Broadband and Possibly TV
Hi, I need to change internet and phone provider as I am paying far too much. I am debating whether for the first time to get TV. I’m not interested in sport!!!! I have a stupid basic question and then I was wondering if anyone can come up with a better deal than those on the MSE tool. Stupid basic question: Do I still get…
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Cancellation notice when switching providers
Hi all, I've recently switched broadband providers from Vodafone to Plusnet. My billing cycle with Vodafone ran from the 18th to the 17th of each month. My Plusnet services went live on 24th May, yet Vodafone have just taken the direct debit for £25 for a full month's period 18th May - 17th June. I rang to query this as…
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Can't take my number because I've switched "regularly"
Hi all, Just been doing my annual hunt for the best broadband deal and have been told by the provider I want to switch to that I can't keep my phone number "due to the number being transferred to different providers several times". Has anyone else come across this issue before? Seems very anti-competitive to me.... Thanks…
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SSE broadband - is it really no contract or some hidden charges?
Hello All i found SSE standard broadband offers £21 p/m without any contract and can leave with 1 month notice with £30 connection charge. I thought i can go for this while awaiting for fibre on new build estates. Everyone promises 2 mbps for standard broadband, so thought about no fixed contract deals. I am wondering is…
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New build active BT/open reach connection line charges??
Hello All I moved to new build and trying to get SSE temporary standard broadband for few months while awaiting for Fibre in the area. On website, they usually say they will charge £60 if WE DON'T HAVE AN ACTIVE BT/OPEN REACH LINE IN THE PROPERTY. its is a new build and got sockets installed by property developers but…
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Cancel Virgin outside of 14 day window if no cable in house?
Hi, I signed up with Virgin in May, but because of problems and complaints logged we have not had the cable put into the house and am still with my old provider. It is outside of the 14 day window since the order was taken, but because we have had no service or equipment, can I cancel my contract? Thanks
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Plusnet Flash Sale
https://www.ispreview.co.uk/index.php/2018/06/isp-plusnet-slash-unlimited-fibre-broadband-and-phone-to-23-50.html A flash sale has cropped up on Plusnet’s UK website that reduces their range of unlimited home broadband and phone bundle prices to their lowest level in a long time, although these will only be available to…
