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EE prices to rise after paying upfront
I can’t believe EE are announcing a price rise when I have paid upfront for 18 months high speed bb (to get reduced rate) as well as an agreed price of £10 a month. Surely they can’t do this as the price was agreed set when I paid upfront ? Turns out the discount for paying up front was a misleading swiz.
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BT axe broadband cessation charge
The £31 charge has recently been under review and the decision taken to axe it will be welcome news for BT customers who are in the process of switching or ceasing their broadband. As for other cease charging ISP’s who tell their customers who complain that the charge comes from BT, surely under competition rules that must…
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Broadband deals close to Christmas
Please can anyone tell me if it's better to wait until nearer Christmas to get cheaper broadband deals? Thank you
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wifi Keeps dropping put Vodafone and openreach are looking into it
Howdy! I have a fault with my Wi-fi at present . Last weds when I plugged my new iMac into the phone socket in small bedroom it triggered a fault with the main box in the living room. This meant the phone was also out of service. After much investigation , Vodafone sent through an engineer from openreach on Tuesday…
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BT fibre b'band & line rental
Hi, Signed up to deal as Martin's email on the 25/10/2017 for offer on BT fibre b'band & line rental. Installed ok applied for cashback and pre paid MasterCard received my pre-paid MasterCard (no cheque as yet from cashback claim) but says I need an activation code to use MasterCard where do I get that from anyone having…
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Leaving Sky, but is it worth it?
So, i'm getting annoyed. I have a smart TV with all the gubbins, but i never use it because we have sky. Teh smart TV has a hard drive attached allowing me to record as well (not sure if it can series record). But my deal with sky is around £39 a month for BB, Phone and The basic package. Moving to BB and Phone is still at…
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Dropping VM TV - anyone saved anything?
We have a full VM package at present (cable - TV, Broadband and Phone) - long out of contract. We don't really want the TV anymore and are thinking of getting Freeview instead. I phoned up to ask them about potential saving and they said we would not save anything because the discount we get is only available on the whole…
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2 ISP in the same house
I have two ISPs in my house BT and Virgin. Virgin is my main one which I use for my devices. I have the BT one as it’s cheaper then buying the BT sports package from Sky. I’ve been having issues with my internet for the last two months with Virigin. I’ve been in contact with them trying to resolve it. They sent out three…
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Beware - big virgin media let down
My 90 year old mother (who is undergoing cancer treatment and has painful arthritis) was due to have her Virgin BB connected last Friday afternoon between 1 - 6 pm. The cable runs outside her house so it was a simple connection with no major obstacles. At 4.30 she had heard nothing and called 4 times between then and 7.30…
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Issues with BT. Any Adcice appreciated
Hey Guys! New to this and would appreciate any advice. We signed up for BT broadband in July this year. We've just moved into a new build flat and we're told that we only had copper wire connection. We pay for 7mb and all has been fine up until a month ago. The connection just dropped, we are now receiving 0.7mb and cannot…
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Who do you consider as your best Internet Service Provider
Hello Everybody, I need your assistance please in choosing my next Internet service provider & what are the factors I should consider before i go ahead and pick one. Your advise would be greatly appreciated . Thanks everybody .
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Broadband prices include line rental
I’ve finally clocked on to the fact bt will charging me more from January 2018. When I got sent the email, I wrongly assumed they were talking about the £2 increase already implemented during my 2 year contract. All the prices that I’m seeing on comparison sites, do they all include line rental now? I only require…
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BT prices are increasing ... for those not on introductory or promotional deals
MSE states in various places that BT "prices are increasing from 7 January for those not on introductory or promotional deals" Is this true or not ? I took the 12month Broadband - Unlimited BT Infinity 1 promo offer in June and they are adamant I have to pay an extra £2.50 for the remaining 7 months. If it is not true then…
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No £100 prepaid card from EE, I'm being ignored
In early October I saw an EE Broadband offer on moneysavingexpert.com for 18 months broadband and a £100 prepaid card after the first month. I clicked through the link from this site and registered as a new customer. I paid the full 18 months line rental in advance £306.00 safe in the knowledge I was getting this prepaid…
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BT price rise game
Hi all Had my email from BT saying prices are going up. As I was in a promotional period I was surprised about the rise but they confirmed it over the phone. It appears to be the case that if I sign up for a new 18 month deal with them the price will remain the same (until they put it up again next year!) Do you think it…
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Moved from BT to Talk Talk did I do the right thing?
This past 6 months with BT has been lies and cockups so I said enough is enough and used the price increase as a get out clause, but even with that they have cocked up and charged £300 + £65 equipment early termination charge. They did all they could to put me off Talk Talk, saying about data breaches etc which I thought…
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BT offer of unlimited broadband no time limit
I posted a message about this previously but had no replies. Would appreciate if anyone can comment. OH is (small) business customer of EE. Has just had mail shot from BT saying now they have merged with EE, they are offering him unlimited broadband for £8 month if he takes a BT phone line (£15.90) per month. The mail shot…
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virgin media special offers
could i suggest that all virgin broadband customers who have promotional deals or offers that they check their next bill.i have a contract running to march 2018 and had an email 2 months ago stating that their was a price rise but because i had a 12 month deal the price would NOT go up.checked my bill yesterday which…
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Important changes to your BT services...
Hi guys, Just had the email warning of the price increases in January and I'm wondering what to do next. My contract (12m) is up in January, so I'm a free agent after that anyway. Currently paying £37.98 a month for unlimited, and my line supports around 66MB - which I'd like to keep. I.e, not downgrade on the speed.…
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BT Broadband offer
OH has just had a mailshot from BT saying that now that EE has joined them, they would like to offer him, as an EE business customer, a special Unlimited Broadband rate of £8.00 per month if he takes out a BT phone for £15.90 monthly rental. There is no mention anywhere in the mail shot of the time scale or anything which…
