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BT Line Rental Saver
Hi All, I just received a generic email from BT to advise that my annual line rental saver is up on 16th February. Is it still worth paying annually and what is the price for the coming year? Thanks
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TalkTalk call centre workers arrested
http://www.bbc.co.uk/news/technology-35425275:
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Require BT Static IP Address at Home
BT tell me I can't have a Static IP Address at Home unless I have a Business line installed. A Business line costs a lot more than a Home line. Why can't BT provide a Static IP Address on a Home line?
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Cheapest broadband and landline package
Hi. I'm hoping you can advise me on the cheapest broadband and landline deal currently available. I've been with TalkTalk for two years and I am now out of contract, although still paying £27.70 a month for their Essentials Broadband & Phone package (£17.70 landline rental and £10 unlimited broadband). My requirements are…
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BT Question - Moving House
Hello Everyone, I am about to move house and I wondered as I am out of contract with my broadband supplier (BT) am I better off cancelling my broadband with them or telling them that I am moving house in order to get the best deal from them when I move? Many Thanks D.
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Virgin breach of contract
I was a reasonably happy puppy with my 50mb broadband as it was all I really needed... until I got a call from Virgin Media. A pleasant Indian sounding gentleman offered me a speed upgrade and a vivo box M+ tv package and phone line for an extra tenner. I weighed it up and after the gentleman reading his script multiple…
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TalkTalk to BT speed slowdown. No idea why.
I switched from TalkTalk last month to BT. Neither were/are fibre. Recieved 17mbps with TalkTalk, but BT only give me 6.1mbps. They say this is the maximum my line can handle. No infrastructure changed when I switched, I just don't get it. My account in mybt says I can receive up to 17mbps, but the BT helpline says I can…
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Slow broadband
We are with Sky and have their unlimited broadband We are signed up until December but our speed is very slow (1.8mbs) Sky have tried to increase our speed but no good and have said its best to get fibre but that will cost us £20 per month Does anyone have any advice? Do any other providers buy out a contract? We do not…
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Utility Warehouse
Has any used this Discount Club for energy, broadband or gas servicing. Thanks
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Best 40/10 Fibre deal
Hi Everyone I am looking to move from TT when my contract ends. I am very happy with 38MB download but would like a faster upload speed as archive a lot of photos to the cloud. a 80/20 would be overkill so 40/10 over my current 40/2 I can't seem to find a comparison site that compares or lists providers that do a 40/10…
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1 YEAR since fibre order still waiting for install Virgin Media Business
Hi, What do you think I should do? I ordered Virgin Business Fibre 152mb broadband in January 2015 Virgin required a £230 deposit which I paid. It is now a year later, hundreds of emails and hours of calls and 6 missed apointments and we seem no closer to an actual installation. Costs initially escalated from £60 for the…
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London Broadband
I am looking for best broadband package for one person that does not use phone that much. Any Ideas please..:T
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Vodafone fibre
Has anyone signed up for Vodafone fibre and if so have you any feedback? Thanks
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Buying virgin media line rental saver online new customer
It says on MSE http://www.moneysavingexpert.com/phones/cheap-broadband#virginfibre1 to pay upfront for line rental saver to get a 1 year £224 deal for phone & BB. Have any new Virgin customers recently ordered this online and how do you actualy get line saver (apart from ordering on the phone) as there is no option within…
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What counts as a new customer?
With many deals only available to new customers, what counts as a new customer? Is it as simple as cancelling at the end of the contract and then signing up in my partner's name, bank account etc? Or would companies see through that? Our broadband deal with Plusnet is due to end soon and I note that they currently have the…
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Escape TalkTalk- Times Article Exposes Breach of T&C's
See article in The Times Money Section Consumer Affairs 23/1/2016. There may be an opportunity for long suffering TalkTalk customers to break their contract without incurring early termination charges. TalkTalk require all customers to pay their bills by direct debit. For every bill produced where no active direct debit is…
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Talk Talk and change of telephone number
I switched from BT to TT for phone and broadband. Because of contract obligations to BT I wanted it done Jan instead of Dec and TT said that because of delay I would get a new number which actually did not bother me that much, so happy to go along with that. However it would seem that TT did not inform BT that I was…
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Fibre broadband speeds with different suppliers
We get around 3.5Mbps speed on our standard ADSL connection, and a few months ago decided to get Sky Fibre installed. Despite a speed range of 23 - 33Mbps being estimated, our line could only support a maximum of 7Mbps (Openreach said this was because of the length of the line to the cabinet), and so we downgraded to ADSL…
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A hole in BT broadband T&Cs?
Hello folks. I am surely not the only one who got charged unexpectedly for a FREE hub when leaving BT just before the 12 months have expired. However, nowhere in the T&Cs and my initial invoice is mentioned that I will get charged for the hub (in my case £55). I would need to click on one of the links in my pdf T&Cs…
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MSE News: Clampdown on 'misleading' b'band ads which don't factor in line rent costs
The Advertising Standards Authority is clamping down on "misleading" broadband ads which don't factor in line rental costs and which "confuse" customers...Read the full story: 'Clampdown on 'misleading' broadband ads which don't factor in line rental costs' Click reply below to discuss. If you haven’t already, join the…
