-
Switching from BT but with 3 gamers, worried
Hi all We switched to BT infinity 2 a couple of years ago (including phone package) but the prices are now just too much each month, I'm now paying almost twice as much compared to when we started with BT. I've got 3 teenage gamers in the house and I'm a bit worried that other providers just won't have the speeds we need,…
-
Skype
Has anybody had a problem signing in today, I havent been able to get on at all
-
Fed up with TalkTalk
Hi, I've been literally pulling my hair out due to the appalling service from TalkTalk. :mad: I feel as though I've been pushed from pillar to post by them, and their general attitude towards this situation sucks. I'm on a Fibre Medium package, and the wireless internet is absolutely dreadful, I'm getting ping between…
-
Switching from EE
We switched back to Sky from EE at the start of the summer. I double checked what the procedure was and saw that Sky would contact EE and that would be it. We duly received a letter from EE saying that they'd been notified of our intention to switch and to contact them if this wasn't right. So of course I did nothing but…
-
Keeping number when switching provider
Hi guys, Wondering if anyone can offer any advice about keeping numbers when switching providers these days. And how easy/problematic it is. I got one of the cheap sky codes for my parents and it will save them a lot of money potentially, although I'm disappointed about how little information there seems to be about the…
-
Sky Broadband continued drop out?
Have had Sky Broadband for a number of years and have been satisfied but recently almost every dat the connection drops and I need to switch off and on the router to get going again. This is very frustrating is this a known fault?
-
TalkTalk upgrade to Superpowered Fibre BB
Despite being just 0.2 kms from the Exchange, downloads have been getting slower and connections intermittent (as also for email). Since 11th Sept, it's got worse, hardly getting either now. Yet, the telephone voice at TT insists I'm getting 18Mb! And, yes, I did the prescribed fault finding. In the hope of improving their…
-
virgin broadband problems
I've just foolishly switched to virgin - the deal was £4 per month for 8 months and £17.50 for 4 months on a 12 month contract and free installation and with a phone line at £17.50 per month. But there are no free phone lines and no so they want me to pay for a virtual phone line with no idea when one will be available -…
-
Cancel and start new contract in spouses name?
Hi, I just wondered if anyone knew if it was possible to cancel broadband, and then start a new contract under a different name? Our broadband is currently in my husbands name, we weren't married at the time he took it out, the contract has expired now and we're paying £36 a month for 50mb broadband and phone. We can't get…
-
Can you Haggle with BT on their Renewals?
My BT contract is up for renewal and their prices are going up. I would rather haggle for a better deal than bother switching as people seem to have so much trouble but I wonder if BT offer discounts to existing customers on BB & Line Rental ?
-
Fed up with broadband
Hi all, I'm fed up with my sky broadband. We are on the top speed package but get, at the most 1.6meg but usually about 1.2. After numerous phone calls and completing all the tests they require, 3 times as well as putting new filters in and swapped to different sockets to try it but to no avail. I've just done this test on…
-
Lost my Sky £5 code
Help! ... I had an email with the code sent to me but it has somehow got deleted and I cant get it back even in my "deleted mail" folder. Is there some way to get my code resent to me?I foolishly didnt make a sperate note of the code number.
-
Plusnet: how long until I give up and take it further?
I have an ongoing complaint with PlusNet. I am getting nowhere and not sure what else I can do. As I felt like I was getting nowhere, I complained to the listed ombudsman 'CICAS' who in the experience I've had with them, are pretty bad at doing anything other than sending automated messages. I have been told by CISAS to…
-
Looking for Sky £5.35 code!
Hi, if anybody has a sky £5.35 offer code they no longer need i would be very grateful for it! :beer: Thanks, Matt
-
Pay 12 months up front with Talk Talk BB & get £120 Love2shop offer
Hi, I have looked for this in the forum but didn't find it so i'm sorry if I am repeating someone else's question ... I have clicked on the link to join Talk Talk and get a £120 Love2shop voucher which says you can pay the 12 months line rental upfront to make it cheaper ...however when I click on the TT link, in my basket…
-
Sky Broadband Code
Hey there guys nobody has a spare code do they? maybe you found out you couldnt use it after you signed up for it! I'd be very appreciative if we could have it and I'd be eternally grateful! :) Thank you in advance N&G
-
Thank you
This may sound really stupid but thank you to the guys that blagged the special sky broadband deal in the newsletter this week. Recently gone through a marriage separation and luck kinda been down, looking at every way to cut costs i possibly can. Woke up after a restless nights kip on Wednesday, saw that deal on the…
-
Cancelling TalkTalk due to price rise within contract period?
Hi all, Just got an email today from TalkTalk saying they are rising their prices as of 1st October. Theres an MSE article here: (http://www.moneysavingexpert.com/news/phones/2015/08/millions-of-talktalk-customers-to-be-hit-with-price-hikes-from-october-but-you-can-beat-them). I'm _actually_ moving house and want to cancel…
-
Sky £5.35 deal cancelled by Openreach with no explanation
Hi I was one of the lucky 14,000 who managed to get one of the voucher codes for Sky phone and broadband for just over a fiver (so you may not have much sympathy for me if you didn't managed to get one - sorry!). I Got my link to place an order this morning and all seemed to go well - even got a welcome email from Sky…
-
Help with best wifi options
Hello, I was looking for some advice in regard to getting some wifi in my flat. I am aged 21 just out of uni and living on my own, and I do have a phone line however I shan't use it even if I need to have one as part of a broadband deal. I tried to get the £12 a month deal with SSE but they have basically been a nightmare…
