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Fed up with broadband
muddyl
Posts: 579 Forumite
Hi all,
I'm fed up with my sky broadband. We are on the top speed package but get, at the most 1.6meg but usually about 1.2.
After numerous phone calls and completing all the tests they require, 3 times as well as putting new filters in and swapped to different sockets to try it but to no avail.
I've just done this test on ADSL checker, but can someone help me to decipher it please?
I'm thinking of going to BT infinity as it states it is available in my are with an estimated speed of 36-55mb. I know we may not achieve that speed but surely its going to be better than 1.6mb!
Any thoughts?
I'm fed up with my sky broadband. We are on the top speed package but get, at the most 1.6meg but usually about 1.2.
After numerous phone calls and completing all the tests they require, 3 times as well as putting new filters in and swapped to different sockets to try it but to no avail.
I've just done this test on ADSL checker, but can someone help me to decipher it please?
I'm thinking of going to BT infinity as it states it is available in my are with an estimated speed of 36-55mb. I know we may not achieve that speed but surely its going to be better than 1.6mb!
Any thoughts?
0
Comments
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Never quite sure why people are so wound up about internet speed.
I'm pretty sure my broadband is on the lower end of the speed scale but I am able to browse the net, download things reasonably quickly and watch streaming tv services.
Broadband companies like to boast about speed but they always seem to quote optimum speed. A bit like MPG claims from car companies, quoting the best MPG for journeys which don't really exist in the real world.
So, if you can do all of the above, I just don't see the obsession with speed checking and complaining about lower speeds. So downloading a file may take a minute or two more? It's hardly a problem!0 -
I'm thinking of going to BT infinity as it states it is available in my are with an estimated speed of 36-55mb. I know we may not achieve that speed but surely its going to be better than 1.6mb!
Any thoughts?
I have to say, 1.2 Mbps is pretty poor for the 21st Century.
To watch Netflix in full HD you need at least 5 Mbps.
The range displayed is 35-55 Mbps on a clean connection (optimum line conditions) or 27 to 46 Mbps on an impacted connection (lots of people on same cabinet have FTTC, poor quality lines (aluminium), other types of electrical and radio interference).
But still, 27 Mbps is much much better than 1.2 Mbps! :-)0 -
Presumably BT on standard broadband offer similar/same speed.
Of course if you move to fibre BB you'll get faster speeds - You *do* realize Sky Fibre and BT Infinity are exactly the same product and you'd get the same speed don't you ?
My thoughts are you should ring Sky and see if Fibre is available in your area and at what speed.Hi all,
I'm fed up with my sky broadband. We are on the top speed package but get, at the most 1.6meg but usually about 1.2.
After numerous phone calls and completing all the tests they require, 3 times as well as putting new filters in and swapped to different sockets to try it but to no avail.
I've just done this test on ADSL checker, but can someone help me to decipher it please?
I'm thinking of going to BT infinity as it states it is available in my are with an estimated speed of 36-55mb. I know we may not achieve that speed but surely its going to be better than 1.6mb!
Any thoughts?I Would Rather Climb A Mountain Than Crawl Into A Hole
MSE Florida wedding .....no problem0 -
whitegoods_engineer wrote: »Never quite sure why people are so wound up about internet speed.
I'm pretty sure my broadband is on the lower end of the speed scale but I am able to browse the net, download things reasonably quickly and watch streaming tv services.
Broadband companies like to boast about speed but they always seem to quote optimum speed. A bit like MPG claims from car companies, quoting the best MPG for journeys which don't really exist in the real world.
So, if you can do all of the above, I just don't see the obsession with speed checking and complaining about lower speeds. So downloading a file may take a minute or two more? It's hardly a problem!
My eldest cant go on xbox live at the same time as anyone else is ever surfing the net.
Youngest kids like you tube, if they are both on you cant use the net.
As for streaming services, forget it. A sky movie download can take a full day whilst stopping anyone else from doing anything.0 -
Presumably BT on standard broadband offer similar/same speed.
Of course if you move to fibre BB you'll get faster speeds - You *do* realize Sky Fibre and BT Infinity are exactly the same product and you'd get the same speed don't you ?
My thoughts are you should ring Sky and see if Fibre is available in your area and at what speed.0 -
I have to say, 1.2 Mbps is pretty poor for the 21st Century.
To watch Netflix in full HD you need at least 5 Mbps.
The range displayed is 35-55 Mbps on a clean connection (optimum line conditions) or 27 to 46 Mbps on an impacted connection (lots of people on same cabinet have FTTC, poor quality lines (aluminium), other types of electrical and radio interference).
But still, 27 Mbps is much much better than 1.2 Mbps! :-)0 -
Have you tested speed via ethernet cable from the master socket ??
Basic problem is the usual one move and you may well take the problem with you .
If you have a poor cable to the premises then that would downgrade fibre speeds as well .0 -
Have you tested speed via ethernet cable from the master socket ??
Basic problem is the usual one move and you may well take the problem with you .
If you have a poor cable to the premises then that would downgrade fibre speeds as well .
Hi. Yes I have tried from our first socket. I call it the first as there is no master socket with the test port. But I'll be changing this soon.0 -
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I'm thinking of going to BT infinity as it states it is available in my are with an estimated speed of 36-55mb. I know we may not achieve that speed but surely its going to be better than 1.6mb!
Any thoughts?
I'd just get on and upgrade to a fibre-based broadband solution if I was you (BT Infinity or any of the others, e.g. Sky, Plusnet, TalkTalk etc etc). Seems like it'd definitely be worthwhile in your situation.
Best to expect download speeds in the FTTC Range B (Impacted) estimate.0 -
Presumably BT on standard broadband offer similar/same speed.
Of course if you move to fibre BB you'll get faster speeds - You *do* realize Sky Fibre and BT Infinity are exactly the same product and you'd get the same speed don't you ?
While they are identical connections to the exchange hand over point, you can't call them the same product. Yes, they go through the exact same DSLAM at the local cabinet, but at the exchange the traffic gets handed over to the ISPs network using a cable link - basically a 1gb or 10gb Ethernet cable that hooks up to the ISP network. At that point the Internet experience can vary wildly.
For example, while working at Sky I learned of capacity problems at the cable links - they didn't plan their capacity very well at a lot of exchanges so too many customers went through their same cable link, resulting in service contention. Switching over to BT, or TalkTalk etc would resolve the issue (assuming they planned their network capacity correctly). Using any provider you would get an identical sync rate for your line, but the actual throughput will vary from provider to provider. The problem is a provider's speed quote won't generally take that into account.
As an aside, while I was with Sky broadband my line speed was 2.8Mb, which was on par with other providers. My line speed estimate was between 2.1 and 5Mb, so they were within that range so didn't mis-sell me.
My recommendation is to go with fibre - regardless of who you go with, you will notice a significant speed boost.0
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