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Broadband & internet access

Archives for September 2012

Best 3G Data only Mobile Broadband?
Hello out there all you Money Saving Experts. I'm wondering about your thoughts on the best data only 3G SIM deals for Android tablets, iPads, USB Dongles, PS Vitas, Mifis etc?
package deal with t.v broadband and calls please
Can anyone help its for my sister "package deal with t.v broadband and calls please"
Sky "existing customer" question
Hi, We're currently with Orange on a legacy package - been with them since Wanadoo, and I think the last time we actually changed our package was about 2007 to get wifi, so we're well out of our minimum term. We get broadband only and we're paying £20 a month for an unlimited package. I've read a lot of threads on here and…
Not allowed to change AOL broadband package
A friend who's husband left her 2 years ago wants to upgrade her AOL broadband deal. AOL will not allow her to access the account as it is in her husband's name. She has paid all the AOL bills since he left and is not under contract. How can she either get her MAC code quickly or get a better deal with another provider?…
Virgin Media have wrongly disconnected me!!
FRUSTRATION!!! Last week I contact Virginmedia as I had just acquired a new property and required the 60mb service, which was installed yesterday 0However my old property I was not moving out of fully until the end of October, so I clearly requested to have 2 services running simultaneously (60mb at my new property on a…
WPA Cracker
Hi I have a friend who goes into a local pub with wifi, the landlord says he can use it but the landlord doesn't know the wireless key for the router as he had it installed a few years ago and he doesnt use wireless
Broadband / Kcom options in Hull
Hi Everyone, I haven't posted a new thread on here before so please be patient with me if I do anything wrong...! I'm moving to Hull soon and I've heard some rumours that a broadband deal with KCOM (Karoo) is subject to a minimum contract of 18 months. Can anyone clarify for me please as their website is not clear? I only…
Anyone had Talk Talk take payment early?
Just checked online and it was only 24 days ago they took my last payment .. it's usually paid around the 5th/6th of the month. Anyone else had this? I can't find my bill to check what it said but for as long as I can remember it's never been only 24 days past the last payment!
How much are you paying for your broadband?
Hi guys, I am currently paying £25.00 per month for mine, 10MB (or whatever measurement). I do not have the landline or the tv channels with it. Do you think the price I mentioned is a bit steep? I have been with them for about 5/6 years now. How much are you paying from Broadband alone if you have it? Thanks
BE Broadband + Landline - Anyone have it?
Just pondering whether to take out my broadband and landline with BE. They're running a half-price-for-12-months deal which looks really good... Howevahhh... need to know if I can use 18185 with a BE line - I route nearly all my calls thru them. Their website says it's a BT wholesale line, but I know they have their own…
There Broadband capped @15GB but still working
Hi I have three mobile broadband 15gb pm and it's capped ( requested this after a going over a couple of times) Yesterday I reached my 15gb limit and when I checked my account it asked my to either topup or wait until my account refreshes at the start of each month and yesterday because I'd reached my limit I had no…
For the BT representative help Please
I signed up for BT infinity after being told by BT that the waiting time was about a week. I went ahead on 21/9/12 and was miffed to be given 12/10/12 for the engineers visit. I spoke to 2 bt people and was promised call back twice but no one called. Now looking online the visit is down for 18/10/12. I can't wait that long…
Do you check broadband speed before you move house?
http://www.mirror.co.uk/money/personal-finance/broadband-speed-now-a-top-priority-1347918
BT Infinity Move
Hi All: After being with Virgin Media for a few years I am considering a move to BT for Phone and Broadband. Before I switch I am concerned about the speed I will get. I checked my post code and apparently I can get up to 64Mb broadband on Infinity in my area. The "up to" bit is a concern as a long time ago when I was with…
Broadband speed
Hi & good evening all, I'm Victor & reside in Shropshire. My question is: I have just Joined Orange Home broadband, I know the router has to be left on for the next ten day's so as to get the best speed for my line. Is it normal at this early stage to have weird things happening, like watching sky go is perfect but…
TalkTalk loyalty customer deals vs new customer
I have been with TalkTalk phone & broaband for over 3 year. I signed up to an 18 month contract paying £6.50 broadband & £14.50 line rental which includes free evening & weekend calls (£21 per month). I am now looking in to either moving providers or renewing my contract with TalkTalk depending on the deal. I have logged…
BT Infinity Estimates and tied contracts
Anyone know when an estimate is an estimate and when it just becomes sham marketing? I signed up with BT for 'unlimited' broadband on an 18 month contract in June 2011 - at £28 per month. Expensive, but I did so because I wanted superfast broadband (BT Infinity) which was listed under 'When can I have it?' as 30th…
Tesco BB
Does anyone know who Tesco BB piggy back on? Thanks
cessation fee -- do they have the right to charge me?
I'm seeking some help regarding the £25 cessation fee that plusnet want to charge me to terminate my broadband service. When I started with plusnet several years ago, I paid a hefty upfront fee (I think at the time it was over £70) to avoid being tied down to a 12-month contract. The t&cs say: "Once we have provided the…
Orange broadband misinformation want to cancel help!
I guess I should just post what i was going to email to the customer services team. Hello, Im am writing to you in regards to the service I am currently receiving for Orange Broadband (As well as 2 contracts for mobile phones). Im wanting an honest response in regards to my complaint about my home broadband. I originally…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Broadband & internet access

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