-
Talk Talk Sales Porkies
First up, I am not a Talk Talk customer so can't comment on the actual service. What I do want to share with everyone is the underhand and dishonest sales tactics they employ. My sister lives in London and was looking for a new b'band deal. I suggested Plusnet (as I do have customer experience) but my sis was door stopped…
-
AOL/Opal
Hmm, Just signed up with AOL On my 2 telephone lines, Must say im surprised that i have ADSL2 with AOL now, Service seems quite decent. Thought i would share ;)
-
Home broadband so slow, considering mobile as it would be fatser!any suggestions?
OK, so I am SO fed up with our ridiculous broadband situation! I have been with Orange for almost a year, and have finally got them to allow us to terminate our contract early due to shocking service. Our internet drops at least once a week, and is only brought back on by endless calls to goodness knows where.Anyway, that…
-
TalkTalk compensation - pathetic?
Hello I have had endless problems with TT over past couple of years. Connection has been crap, crap customer service - ignoring emails, letter, telling me to check microfilters etc. Then telling me engineers coming out and they never turn up etc. anyway, finally got it sorted and I am offered 2 months free service. As you…
-
Broadband/Internet without phoneline
Hi, I' just moving into a 1 bedroom flat and there is no active phone-line. I've read I have two options- cable broadband or a dongle for approximately £15 per month. I don't want to commit to more than a 6 month contract but cable seems to be 12 month and dongle 18 or 24 month. Could anyone who has any experience of this…
-
Why 50meg?
Can somebody explain why? I mean, I have 10meg, I hammer it with torrents & suchlike. Yeah they are slower in the evening but who cares, no rush for the download to finish etc. My web browsing is perfect - I mean, you can only load a webpage so fast, bit like downloading, you can only download something as fast as the…
-
Watching Online Content...which ISP
Hopefully a simple question. I watch a fair bit of US Sports and have subscribed this year and previous years to Baseball content. I'm currently a sky unlimited brodband customer and have noticed that the 'buffering' has got worse over the past few months. Are some ISP's more resilient than others when watching online…
-
how to get cashback for renewal of Broadband?
hi I am with O2 broadband on 12 month contract. Last year i signed up through a cashback site and got around £60 cashback. Is there a way for me to get the cashback again this year when renewing? During my recent experience with mobile phones, i moved from O2 to virgin and back to O2 to get cashback and get good deal. Can…
-
Wireless Routers
Is it best to turn my wireless router of when not in use? Will it use alot of electricity if i keep it on?
-
Plusnet customers - check your exchange status
Plusnet (and maybe other suppliers) charge different prices, depending on the number of competitors on each exchange. I've been with them for three years, and their Extra service has been costing me £17.99 a month, as I was in a low-competition exchange. Every couple of months, I do a check by pretending to be my next door…
-
Any good ISPs around these days?
There used to be bucket loads of broadband companies years ago but now they all seem to have been swallowed up by TalkTalk. With just a few big players left like BT, Sky, O2, and of course, TalkTalk. What happened!
-
O2 broadband contract nonsense
Hi All First post, apologises if it's wordy, but I'm hopping mad and need the therapy!!, about a bizarre disagreement between myself and o2. Been an very happy o2 customer for many years, moved to their home broadband about 2 years ago. Their network offered greater speed & all round excellent customer service, couldn't be…
-
problems changing ISP
I am having a problem changing internet provider. I am with Pipex (originally Toucan) and wish to change because of being disconnected from the net frequently. I have tried Primus, Talk Talk and Sky and each have a problem with my postal code not tallying with my telephone number. After being on the phone for over 3 hours,…
-
Cancelling Talk Talk - anyway to do it without being charged?
I joined Talk Talk to start with their phone and internet service on 15th February. However, I want to cancel as I have read their reviews online of them being appalling and when I phoned up initially they quoted me a 12 month contract but the paperwork I received today says it is an 18 month contract which is not what I…
-
Can I stream videos legally...???
Hi! I have just spoken with a friend who tells me that it is not illegal to stream movies. She said that it is illegal to download, but not to watch alone, and live. Can someone please tell me where I stand as I dont want to commit an offence. Thank you.
-
BT Broadband Cancellation Complaint
A complaint about BT and their cancellation fees! I am moving house at the end of February and need to cancel my BT Total Broadband service and BT land line. I am on an 18 month contract with 14 months left to run, so I understand as per their terms and conditions there will be a charge for ending the contract early. I was…
-
Mobile Broadband Data Allowance -> reduced by a third!
I have a Vodafone mobile broadband & I just happened to notice on their site that they have now reduced the monthly allowance from 3gb to 2gb, though it will still cost £15!!!:mad: The cheek! I spoke to a vodafone employee & he stated that they were merely bringing themselves into line with most other mobile broadband…
-
Plusnet theiving Bandits
Apologies up front for the title but I just needed to grab everyone's attention. I connected my Mother connected to the internet recently having for the past few month used a bluetooth dongle and at the grand age of 73 bought her a laptop. More recently through these pages people recommended plusnet it seemed like a great…
-
Virgin Media Broadband (fibre optic)
Hi guys, Am contemplating switching from my regular ADSL O2 broadband connection to Virgin Media's fibre optic broadband. Have been directed to this offer https://www.vmpartnerrates.co.uk/Content/Docs/BB_XL_Solus.pdf via my employer (£18.50 for the 12 months for 30Mb connection). Was wondering if anyone has a fibre optic…
-
hard wired-wireless
Hi everyone ,would like some help on this issue please. I have orange broadband at 9.99 a month had it for ages and no problems.I have 2 desk top pcs one downstairs and one upstairs which are connected online via home plugs which connects via the electric mains and again no problems. I have now acquired a laptop and would…