We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
TalkTalk compensation - pathetic?
ManicMum
Posts: 845 Forumite
Hello
I have had endless problems with TT over past couple of years. Connection has been crap, crap customer service - ignoring emails, letter, telling me to check microfilters etc. Then telling me engineers coming out and they never turn up etc.
anyway, finally got it sorted and I am offered 2 months free service. As you can imagine this went down like lead balloon. Then offered 3 months. I am still disgusted.
I am prepared to go to ombudsman. I have wasted days of my life over this, if not weeks. What do people think is reasonable compo?
cheers
I have had endless problems with TT over past couple of years. Connection has been crap, crap customer service - ignoring emails, letter, telling me to check microfilters etc. Then telling me engineers coming out and they never turn up etc.
anyway, finally got it sorted and I am offered 2 months free service. As you can imagine this went down like lead balloon. Then offered 3 months. I am still disgusted.
I am prepared to go to ombudsman. I have wasted days of my life over this, if not weeks. What do people think is reasonable compo?
cheers
0
Comments
-
x3 months is reasonable, what have you lost..0
-
Take the free 3 months and then ask for your MAC. Why would you want to stay?No free lunch, and no free laptop
0 -
The most you will get is some free months equivalent to the time you did not have a service-not consequential loss I'm afraid.No free lunch, and no free laptop0
-
and we wonder why prices are getting higher.0
-
An e mail to The TalkTalk Telecom Group Chief Executive dido.harding<a>talktalkgroup.com can produce results.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards