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Broadband & internet access

Archives for April 2008

AOL conditions changing
After 11 years with AOL, on a 'Family' silver package with Broadband (up to 2Mbps speed) and dial up for £24.99 per month (I need dial up to access AOL when on holiday and for daughters away from home), I have just been notified that from 6 June the dial-up will be removed and the fee reduced by £7 to £17.99 per month.…
USB Modem
ok ... i am now out of contract with BT Broadband, and have been looking at getting myself a USB Modem. ive been told that the vodafone one with a 3GB limit for £15 a month is a good one. are there any other hidden charges i should know about, or would you recommend a different supplier??:confused:
TalkTalk Freeview Box?
Has anyone here received the promised 'FREE' Freeview Box that was advertised when you signed up with Talk Talk on Cash Back Kings? The transaction has been validated, but I have as yet not recieved the cashback, I do realise of course it is early days yet for this. I sent an email to CashBackKings asking about the offer…
Tesco GG100 internet phone on Skype.
Ok be gentle :p - I have just bought a Tesco GG100 dual phone- but can't get it to work on Skype. I installed the phone via plug and play, in Skype options I've set it to the usb cordless phone. As the phone didn't work on Skype I installed the Tesco software (without registering it) but still no luck :o Can anyone help…
Diamond78 your inbox is full
:confused: :confused: :confused:
How do I cancel my Virgin Internet contract?
First of all let me just say hello because i'm new to this forum, but i've been using this website for a while now for useful hints and tips. My predicament is this... I live in a house with 4 other students. Originally we had Virgin 20mb (if it was actually that!) cable internet, however the lad who had ordered this in…
Virgin Hike Prices
Hello. Just thought this might be of interest to some of you. I recieved a letter this morning stating that my virgin media services will all be going up by £1 as of 1st June. Conversation went like this: ME: Why have my prices gone up? I signed a 12 month deal LAST month, and now you hike the prices as soon as my grace…
New Skype All Inclusive Packages
What's the deal? Skype, the internet telephony provider has launched some very competitive all inclusive call packages. These allow you to make calls using your computer to someone on a normal phone line. These are especially good for people who make lots of daytime or international calls. New to Internet Telephony You can…
Hit with a £1000 bill from Tiscali broadband
I received a phone call from a debt collection agency today saying I owe Tiscali £1000! Rang them and they said a direct debit bounced in July 2006 and they have not tried to collect since then. Not one phone call, letter or anything and a constant broadband connection! What can I do about this? They have referred it to…
Orange Overcharging
I know Martin recommends shopping around for the best deal BUT cheapest isn't always best. I miss the service of my old phone network...... I recently switched to Orange to save money on my mobile phone bill. On my 1st phone bill of £169.54 they overcharged me £114.73. Part of the overcharging was because they had deducted…
argg Virgin want Money I dont owe !!!
Hi , Last August I ordered Virgin BB , after a few days decided to cancel. All was fine . 3 weeks later having been unable to find a decent BB provider I asked them to proceed with the origional order ( bad move I know ) I was told that I would be sent a text message to my mobile, when my anytime calls , were due to start.…
Address needed from a phone number
Hi Can anyone help? I need to get an address from a uk landline telephone number. Is this possible? Can anyone help please.
Broadband Ombudsman?
Anyone know of a regulating body for Broadband?
BT Openworld software
Hi all, Sorry if I'm posting something irrelevant, am just running out of ideas! I've just bought my father a new PC for his 65th birthday (very good VFM second hand Dell PC, I'll post the link to the firm's website if people think it is appropriate!), and I'm trying to get everything set up before giving it to him so he's…
Communal Dish Sky Broadband
Does anyone know if there is a connection charge to a flat with a communal dish. Tried to obtain a quote for Basic Sky plus Broadband in Nottingham but failed. Very evasive answers and said no quote given unless booking there and then. As I was trying to help my daughter, who is at the moment teaching I could not do that.…
I'm confused - can anyone help?
I don't know if I'm posting this in the right place - apologies if not - please let me know! I'm trying to cut my monthly outgoings. I have a BT landline, and BT broadband. I also have a mobile phone (Orange). I use the broadband, use the mobile (I get 500 free minutes of calls a month - more than I need) but don't use the…
Tiscali - 2nd posting. Can anyone help?
Hello, Been with Tiscali since December 2005 on the £14.99 a month package, I have now received a debt collection letter from a compnay called CARS stating that I owe £360. I assumed just a stupid mistake from Tiscali, however since going through my bank statement it appears they (or my bank) had cancelled the DD. I was…
O2 my cheapest and best option ?
Still looking for the cheapest ISP but with decent customer service. ( So Talk Talk and Tiscali are out. ) Currently I have no ISP or phone (land line) at home. My requirements Phone: I dont use a landline, so I really dont need it, but looks like I have to pay the obligatory BT line rental anyway. My company gives me a…
looking for non-contract broadband?
My friend just moved into an flat thats stop gap for 6 months. She needs internet access for work, but is there any way of getting it (on, a BT line i believe) for only 6 months? Hardware isnt needed and her bandwidth useage isnt huge. Are there any companies that do this? I guess she'd have to pay for the connection fee,…
Non-BT Line Reconnection ISP Dilema
Hi all, I am trying to get Internet Access for a house that has a non-BT telephone line. I do not particularly need a landline and have no cable access / mobile phone. I believe the normal approach to get internet access would be: 1. Ask BT to reconnect the landline (implies entering a 12 month BT contract) 2. Contact the…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Broadband & internet access

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