Virgin Hike Prices

JonnieHACK

Hello.

Just thought this might be of interest to some of you. I recieved a letter this morning stating that my virgin media services will all be going up by £1 as of 1st June.

Conversation went like this:

ME: Why have my prices gone up? I signed a 12 month deal LAST month, and now you hike the prices as soon as my grace period is over, NOT IMPRESSED.
THEM: In your T&C there is a claus where VM can vary package prices/call charges whenever they feel it is necessary.
ME: So having agreed a price with sales and signed up to a 12 month contract AGREEING that price, what your telling me is VM are allowed to chop and change the details of the contract as they see fit? And that theres nothing I can do about this price hike?
THEM: Yes.
ME: OK BYE.

Later I found that if you register with "paperless billing" they reduce your bill by £1, but if my three services have gone up by £1 each, and by signing up to paperless billing they reduce my bill by £1, they have basically just robbed me of £2 a month because they felt like it.

Is this true? Have I understood it right?

Unbelieveable if it is.

normanmark

Is there any reason why anyone in this world still has paper billing?

Anyway, yes the services are going up as far as i know. Going by what you're saying its an extra 0.03p a day (I'm sure i could sleep at night on that). With regards to the legalities yes they have clauses in the terms & conditions that they can change the price of the services as long as they give you prior warning (usually a month, which in this case they have).

HTH

billsavings

All the Price Changes can be found here: http://allyours.virginmedia.com/html/existingcustomers/changes.html

boatman

Even Sky had the decency to honour my price for the first 12 months!! Tell Virgin that!