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sports direct no receipt no exchange or refund
nutty1
Posts: 2,204 Forumite
or it may be called sports world.got my husband a pair of shoes and i've lost the receipt and i wanted to change them for a smaller size (even though i got him a 8 which is his shoe size and these are massive) and they said i can't do anything without the receipt. labels and price tags on. now stuck with a pair of too big shoes
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Comments
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May i ask how you paid for them?
As if you paid by card, then a statement showing the transaction should be accepted as proof of purchase.0 -
it was by cash. they was only 22.49 thats why i paid by cash.thought it would be a easy straight swap for a smaller size.otherwise its 22 pound wasted. and like i said he is a size 8 in all his other shoes so thought they would be ok0
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it was by cash. they was only 22.49 thats why i paid by cash.thought it would be a easy straight swap for a smaller size.otherwise its 22 pound wasted. and like i said he is a size 8 in all his other shoes so thought they would be ok
Sports Direct & Sports World (same company) are a joke outfit owned by Mike Ashley (NUFC owner). Stay well clear in the future.1 -
Which branch was it? There are 2 near us and one is better at swapping things than the other. I agree they have zero customer care, I only buy things from them that have been tried on and I am sure I will not return. I find JJB better and would always buy from them if I have a choice between the two.The birds of sadness may fly overhead but don't let them nest in your hair0
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i have never had any hassle with sportsworld.
we get greeted at the door with a cheerful smile and a basket,
i take stuff back even without recipt and they are more than happy to help.
i guess its how you handle the staff.
If You See Someone Without A Smile......Give Them One Of Yours0 -
it was wigan in the grand arcade0
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i took them in store and asked nicely. then a few days later i rang and was told the same.i have never had any hassle with sportsworld.
we get greeted at the door with a cheerful smile and a basket,
i take stuff back even without recipt and they are more than happy to help.
i guess its how you handle the staff.0 -
If it is there policy then there is nothing you can do, you are not entitled to a refund or exchange as the shoes are ok.
Are there any other branches you could try, as suggested above it might be better trying another branch.0 -
well id take them to a different branch thenIf You See Someone Without A Smile......Give Them One Of Yours0
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Several of these sports shops are like this-vote with your feet next time0
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