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PPI Reclaiming successes and failures

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  • Does anyone know how long Black Horse take to payout following receipt of the settlement form from the FOS? it has been 3 weeks already, i know they are allowed to take up to 12 weeks but was wondering if they are replying any sooner?
  • di3004
    di3004 Posts: 42,579 Forumite
    surfichick wrote: »
    • What were you reclaiming: Loan PPI
    • Who was the provider: Natwest
    • How much did you get back: £1,149
    • Did you get it back after a letter or did you go to the Financial Ombudsman: 2nd Letter, and 1 phone call
    • And then write your brief reclaim tale Trying to claim PPI back on many cards and this loan. Sent first letter (30th Oct 09), got the standard response "we are investigating....", sent second letter, no response, telephoned them to remind them i excisted, got letter through this morning (22 Jan 10) with good will gesture £1,149. Loan was for £7,500 over 60 months, £2010 ppi, but i paid it off early (it only ran for a year) so i'm happy with the result and won't push any further as i can't afford to wait on this one. Thanks MSE'ers :)


    Congratulations and well done to you.:beer::T:beer:
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    Does anyone know how long Black Horse take to payout following receipt of the settlement form from the FOS? it has been 3 weeks already, i know they are allowed to take up to 12 weeks but was wondering if they are replying any sooner?

    Hi there

    My hubby's FOS letter dated 4 Dec 2009, as he was successful in reclaiming on his Credit Card PPi (lloyds TSB), stated that if hubby did not hear by 4 weeks of that date is to chase the bank up, so we have done this because time have gone on, so still waiting to hear something in regards of the refund.

    Anyway, even though the FOS confirmed they closed the file, they emailed a few days back to inform hubby they are to get in touch for an update from Lloyds.

    I would give it another week and if you don't hear, contact the bank as a normal procedure, if you still hear nothing after another week, then let the ones who dealt with your complaint within the FOS know.

    Well done on your success.:beer::T:beer:
    The one and only "Dizzy Di" :D
  • di3004 wrote: »
    Hi there

    My hubby's FOS letter dated 4 Dec 2009, as he was successful in reclaiming on his Credit Card PPi (lloyds TSB), stated that if hubby did not hear by 4 weeks of that date is to chase the bank up, so we have done this because time have gone on, so still waiting to hear something in regards of the refund.

    Anyway, even though the FOS confirmed they closed the file, they emailed a few days back to inform hubby they are to get in touch for an update from Lloyds.

    I would give it another week and if you don't hear, contact the bank as a normal procedure, if you still hear nothing after another week, then let the ones who dealt with your complaint within the FOS know.

    Well done on your success.:beer::T:beer:

    Thanks for that, I will give it another week then email them to find out what is happening.

    I have waited 9 months some I am sure I can cope with waiting a few more weeks!
  • di3004
    di3004 Posts: 42,579 Forumite
    Thanks for that, I will give it another week then email them to find out what is happening.

    I have waited 9 months some I am sure I can cope with waiting a few more weeks!

    Your welcome and good luck, hope you receive your money very soon.:beer:;)
    The one and only "Dizzy Di" :D
  • EllBee
    EllBee Posts: 106 Forumite
    Part of the Furniture Combo Breaker
    jonesy37 wrote: »
    Hi All,

    Just received a cheque from loans.co.uk for £1,806.28 for mis sold PPI in 2005. Started the process in September 2009. They didn't accept that it was mis sold but made a goodwill gesture. I sent a letter back to them stating I would like to be put back to the position I was in before PPI was added. In December 2009 I received a letter offering the full refund offer of £1,806.28 and they stated I would receive the cheque 2 weeks after signed acceptance form was received. The 2 weeks past so I called them on 20th January 2010. I was told the cheque was on the guy's desk and would be sent out that day and received the cheque today. I have not seen too many success stories with loans.co.uk so hope this gives all of you loans.co.uk claimers hope

    Congratulations!! I also won my claim against loans.co.uk although I had to go through the FOS and it took me 19 months to get my money back!! It took loans.co.uk 13 weeks (if I remember correctly - I've posted my success on here so all the details will be in that post) before they finally paid money into my account.

    Another success against them!!! Well done!!!
  • What were you reclaiming: Loan
    Who was the provider: HSBC Plc
    How much did you get back: £1960 inc. gross intrest at 8%
    Did you get it back after a letter or did you go to the Financial Ombudsman: one e-mail
    After sending a email, they send me a letter that my complain claim will take 4 weeks, after couple weeks got another letter that my claim isn't ready yet and will take another 4 weeks. On january 5th got letter with the offer: £1739,02 included 143,67 gross intrest at 8%. on january 22nd my loan has been restrutured. My repayment went down for about £60 :beer: Thank You.:money:
  • di3004
    di3004 Posts: 42,579 Forumite
    jocker01 wrote: »
    What were you reclaiming: Loan
    Who was the provider: HSBC Plc
    How much did you get back: £1960 inc. gross intrest at 8%
    Did you get it back after a letter or did you go to the Financial Ombudsman: one e-mail
    After sending a email, they send me a letter that my complain claim will take 4 weeks, after couple weeks got another letter that my claim isn't ready yet and will take another 4 weeks. On january 5th got letter with the offer: £1739,02 included 143,67 gross intrest at 8%. on january 22nd my loan has been restrutured. My repayment went down for about £60 :beer: Thank You.:money:

    Fantastic :j:j
    Well done to you and Congratulations. :beer:
    The one and only "Dizzy Di" :D
  • Has anyone successfully claimed back insurance from Littlewoods catalogue? I had an account with them back in 2005 for 3 years and noticed when going through some paperwork recently that they had been charging me every month for Extra Care Advantage, so I have written them my first letter, it comes to about £300 altogether

    Thanks
  • What were you reclaiming: c card ppi
    Who was the provider: capital one
    How much did you get back: £213 inc. gross intrest at 8%
    Did you get it back after a letter or did you go to the Financial Ombudsman:
    2 letters to capital one
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