We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Compensation for delayed flights Discussion Area

Options
1…10301031103310351036…1218

Comments

  • photome
    photome Posts: 16,668 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Caz3121 wrote: »
    I was looking at DL144 on the Delta website, LAS to SEA shows a 2-3 config and SEA-AMS 2-4-2

    Thanks again I had t seen that one on the KLM site, but it also has 4 hours in AMS.

    I have asked for a reroute via DTW on DL2234 then the same config from DTW to AMS.

    I did ask for a reroute via SEA after you posted leaving LAS at 1630 but that is the config I don't like

    Thanks for your help
  • photome
    photome Posts: 16,668 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Initially not good news as they are saying due to limited availability, they can't rebook me. Have sent than another message see what they come back with
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    edited 5 May 2017 at 7:25AM
    richardw wrote: »
    After reading this http://europa.eu/rapid/press-release_CJE-13-18_en.htm I think you'd possibly be wasting your time Zorber claiming for EU compensation, your time could be better spent just claiming for the best possible that you've already researched on forums.

    If you take the last sentence in isolation, it arguably supports the proposition that a delay on departure is not necessary in order to claim. But you'll see that in the full context of the paragraph the Folkerts judgement is still predicated on there being some delay on that first flight, which causes a connection to be missed.

    My (very imperfect) understanding of the legal reason the OP's claim will likely fail in court (and why the CAA and leading NWNF lawyers would say he doesn't have a case) is because of the legal definition of a "flight" - which is not the same as a "journey". If the entirety of the delay occurs outside of the EU, and on a non-European carrier, then the EU leg of the (first) is never liable for compensation - since it is neither cancelled, denying boarding nor delayed.

    There are two joined cases coming to the Court of Appeal (in July, I think) which are testing "connecting flight" delay issues, but both are predicated on there being some kind of delay affecting the first (EU Regulations covered) flight. That's not a coincidence. Sorry to be blunt, but I really do think this claim would be hopeless - but I'd be delighted to be proved wrong!
  • Halo99
    Halo99 Posts: 1 Newbie
    This week I was caught up on the chaos when Lisbon airport ran out of fuel / had a fueling issue.

    Ryanair offered no updates, the website and app still said it was on time. After 3hrs past the departure time they stlll wouldn't say if the flight was delayed or cancelled and therefore could not offer overnight accommodation. I eventually gave up and booked myself a hotel and Ryanair allowed me to move my reservation to the same flight the next day. I think the flight was actually cancelled around 11:30 that night.

    I've put a claim in for hotel and expenses but does anyone know if this would be eligable for EU flight delay compensation?
  • Billy_Bonkers
    Billy_Bonkers Posts: 41 Forumite
    Part of the Furniture Combo Breaker
    Unlike some here I am no expert, but I think that would certainly fall under extraordinary circumstances beyond the airline's control.
  • Justice13075
    Justice13075 Posts: 2,008 Forumite
    Part of the Furniture 1,000 Posts
    Put your flight details into Bottonline or EuClaim they will tell you if they think you have a case.
  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    Another court ruling ....


    http://www.travelmole.com/news_feature.php?news_id=2027124&c=setreg&region=2
  • legal_magpie
    legal_magpie Posts: 1,194 Forumite
    Part of the Furniture 1,000 Posts
    A very sensible and fair decision.
  • peadar
    peadar Posts: 100 Forumite
    Ninth Anniversary 10 Posts Name Dropper
    I've just had an EasyJet flight cancelled, but they have given me seats on a slightly earlier flight.

    So there will be no delay, even though the flight was cancelled.

    Are we still entitled to compensation?
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    peadar wrote: »
    I've just had an EasyJet flight cancelled, but they have given me seats on a slightly earlier flight.

    So there will be no delay, even though the flight was cancelled.

    Are we still entitled to compensation?

    Depends on how much earlier your flight arrives, and when you were notified in relation to when you are due to fly. But if we are notified more than a fortnight beforehand, or the revised departure time is less than an hour before the original departure, then no compensation due.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture