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Virgin Media Retention thread

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  • bergy2
    bergy2 Posts: 387 Forumite
    timay wrote: »
    Sorry, only just seen your question- I did already have V+
    My package hasn't changed at all- the only thing that has happened is the cost was almost halved!


    Nice

    I got the V+ box free and same deal after u posted - thanks :)
  • Joe_Bruiser
    Joe_Bruiser Posts: 3 Newbie
    Hi im new to this I feel VM are not giving me the best deal for my money

    up until around 2 months ago I was on

    TV - XL = 20.50
    BB - 2mb = 25.00
    Phone = 11.00

    coming to a staggering £56 a month these were separate is the explanation they gave me, so they agreed to reduce it to 42.00 and bump up the BB to 4mb. I have never been givena free wireless router and no v+ box or any additional boxes.

    Im still not too chuffed with this and would like the internet to be faster how likely am I to be successful? Ive also had enough of VM's tv package and in a few months plan to cancel

    thanks for listening to my gripe, any advice?

    joe bruiser
  • Saeed
    Saeed Posts: 733 Forumite
    Joe_Bruiser wrote: »
    Hi im new to this I feel VM are not giving me the best deal for my money

    up until around 2 months ago I was on

    TV - XL = 20.50
    BB - 2mb = 25.00
    Phone = 11.00

    coming to a staggering £56 a month these were separate is the explanation they gave me, so they agreed to reduce it to 42.00 and bump up the BB to 4mb. I have never been givena free wireless router and no v+ box or any additional boxes.

    Im still not too chuffed with this and would like the internet to be faster how likely am I to be successful? Ive also had enough of VM's tv package and in a few months plan to cancel and get a eurovox in instead.

    thanks for listening to my gripe, any advice?

    joe bruiser

    The offered me that for 19.99 last yr and I refused. Ended up just on 2mb BB for £10 a month, got a sky dish fitted for £75 for all the free channels and use VoIP instead of virgin phone. All that has costed me £120 (bb)+75 (sky) + 40 (calls, no line rental) for the past yr, but this yr it will just be £10/month BB and about £3/month for calls.
  • stiffnuts69
    stiffnuts69 Posts: 442 Forumite
    Joe_Bruiser wrote: »
    Hi im new to this I feel VM are not giving me the best deal for my money

    up until around 2 months ago I was on

    TV - XL = 20.50
    BB - 2mb = 25.00
    Phone = 11.00

    coming to a staggering £56 a month these were separate is the explanation they gave me, so they agreed to reduce it to 42.00 and bump up the BB to 4mb. I have never been givena free wireless router and no v+ box or any additional boxes.

    Im still not too chuffed with this and would like the internet to be faster how likely am I to be successful? Ive also had enough of VM's tv package and in a few months plan to cancel and get a eurovox in instead.

    thanks for listening to my gripe, any advice?

    joe bruiser

    My advice is for you to use your common sense and not talk about starview, eurovox,etc etc.
  • MORPH3US
    MORPH3US Posts: 4,906 Forumite
    1,000 Posts Combo Breaker
    What is a eurovox please?

    PM me if its not allowed to be posted....
  • losthour
    losthour Posts: 131 Forumite
    Soon I will be moving in to a new house and need to make a deicision on SKY or Virgin Media. From what I can see SKY offers me a better deal as I don't have a wireless router already.

    What I really want is...

    At least 8MB Broadband- with a reasonable download limit and a free wireless router.

    A basic to reasonable TV package with things like UK Gold, Dave and maybe the music channels. No interest in documentaries, style channels, kids etc. 3 young 20 somethings watching you see...But the main thing is that when I want I can phone up and get SKY SPORTS for the football season.

    Basic phone package is fine.

    At Virgin I can't see a decent package for £30 or less yet I can at SKY (without Sky Sports). So definately SKY then?! Or can anyone else suggest better?
  • mtennant
    mtennant Posts: 13 Forumite
    My contract with Virgin is due for renewal this month. Last year i agred the following -

    Telephone line rental £11
    Talk unlimited £7.95
    Talk International £1.50 -do not use this at all but part of package
    Talk Mobile £1.50
    Starter tv package £5.50
    Broadband M £18
    E bill discount 0.50p
    Loyalty package
    MINUS £20

    Total £24.95

    I am quite happy with the above. Do not need any upgrades. Would prefer reductions in cash!

    Has anyone got a better deal? I see that there are different packages available just now- Any existing customers got an improved deal for less, similar to my package?
  • Subvertjase
    Subvertjase Posts: 21 Forumite
    I have just given notice on my virgin account after 2 years with them, not that the service was ever bad but we could give ourselves a pay rise by leaving.

    We just used the 2MB connection BB and this is now at £18 pcm which = £216 per year, I done a lot or research on ADSL BB as we have had cable for so long and after many calls and reading of endless reviews I have moved to O2 Broadband this is at £12.50 pcm the service up to now (ordering stage has been A1) and calling them takes moments.

    The last few months I ran Net Meter to see what our usage was and it came in at 2 - 3 GG per month hardly heavy users so I thought we may as well move. All the people in my area with ADSL BB who get quoted 8MB are pulling 6.5 - 7.5 MB as we are close to exchange so all looking good and a saving of £66 per year as well. Which should help offset the £100 council tax rise :mad:

    So now we are happily working with

    BT basic line rental DD & Paperless Billing at £10.50
    1899 or skype for calls roughly paying about £3/£4 every two months
    Freeview TV - Not big TV fans so this serves us more than enough, we only use that around 10 hours a week tops
    O2 Broadband - £12.50

    Thats all in for £300 per year roughly now bad in my opinion
    Novelty rat race, acceleration, believe consume then pay. But we refuse to play!
  • magic57
    magic57 Posts: 736 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Last April I negotiated

    Line rental
    Talk eve & weekends
    Talk mobile
    XL TV
    XL Broadband

    For £48.50 including the loyalty discount.

    I'm quite pleased but wonder if it's worth another try to get a better deal.

    Also on my bill it says
    Loyalty pack BB Phone TV 3 D Sky

    I'm embarrassed to ask but what's 3 D Sky please? :o

    Thanks
  • MORPH3US
    MORPH3US Posts: 4,906 Forumite
    1,000 Posts Combo Breaker
    Subvertjase wrote: »
    We just used the 2MB connection BB and this is now at £18 pcm which = £216 per year,

    If you have left Virgin and are happy, good luck to you...

    but who ever paid £18 a month for 2mb BB with Virgin... ok that might be the stated price for it, but a quick call to India and they will reduce it down to £10 without question.
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