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TalkTalk website hit by cyber-attack

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  • Former_MSE_Paloma
    Former_MSE_Paloma Posts: 531 Forumite
    I've been Money Tipped! Newshound!
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    Morning all,

    Following the TalkTalk data hack, has anyone managed to cancel their contract without any charge? If so, please do let me know by emailing news@moneysavingexpert.com.

    Many thanks, MSE Paloma
  • vision2009
    vision2009 Posts: 167 Forumite
    First Anniversary Combo Breaker First Post
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    Just had another call from the T.T scammers.
    Have been getting a few calls lately from scammers pretending to be from T.T about my broadband. Number unavailable, they knew my name.
    Apparently T.T can do nothing about them.
    Extremely annoying to say least.
    Anyone know the e-mail for the CEO???
  • Oblivion
    Oblivion Posts: 20,248 Forumite
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    vision2009 wrote: »
    Just had another call from the T.T scammers.
    Have been getting a few calls lately from scammers pretending to be from T.T about my broadband. Number unavailable, they knew my name.
    Apparently T.T can do nothing about them.
    Extremely annoying to say least.
    Anyone know the e-mail for the CEO???


    Just Google 'email Dido Harding'.
    ... Dave
    Happily retired and enjoying my 14th year of leisure
    I am cleverly disguised as a responsible adult.
    Bring me sunshine in your smile
  • SallyG
    SallyG Posts: 850 Forumite
    edited 26 October 2015 at 3:09PM
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    http://www.moneysavingexpert.com/news/phones/2015/08/millions-of-talktalk-customers-to-be-hit-with-price-hikes-from-october-but-you-can-beat-them

    So we've got until October 30th - 4 days to walk away penalty free?

    clutching at straws-
    Just noticed - it's 30 calendar days from date of notification
    can't find any email from them...................................
  • Torry_Quine
    Torry_Quine Posts: 18,841 Forumite
    Name Dropper First Post First Anniversary Bake Off Boss!
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    Applied the code for Noddle without any problem
    Lost my soulmate so life is empty.

    I can bear pain myself, he said softly, but I couldna bear yours. That would take more strength than I have -
    Diana Gabaldon, Outlander
  • 2010
    2010 Posts: 5,386 Forumite
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    vision2009 wrote: »
    Just had another call from the T.T scammers.
    Have been getting a few calls lately from scammers pretending to be from T.T about my broadband. Number unavailable, they knew my name.
    Apparently T.T can do nothing about them.
    Extremely annoying to say least.
    Anyone know the e-mail for the CEO???

    I`ve been having calls from the scammers nearly every day since the last hack in August.
    As soon as they open their mouths it`s pretty obvious who they are.
    The story is about a virus through your TT router, yawn,yawn
  • NORTON_850
    NORTON_850 Posts: 6 Forumite
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    Talk Talk HACKERD!

    So here it is in a nutshell every day I go online to check my Bank Account for any suspisious activity also I am not to answer my telephone because if I do so I could be talking to a SCAMMER! But mind you Talk Talk have my best interest at heart they are offering me a FREE Credit check for 12 months (only). All this is very distressing!

    TalkTalk attack is not a sophisticated assault by a nation state or organised crime, but a crude stick-up from crooks demanding a ransom to go away. What's more, it is the third such attack TalkTalk has suffered this year.
    Lawyers said the company could face “huge” compensation claims. Tim Smith, partner and head of technology at BLM, the insurance law group, said it was “quite probable that customers will sue for a breach of the Data Protection Act and a breach of confidence and privacy rights”.
    Customers can claim for distress — rather than financial loss — after a recent change in the law, he said, “which is set to have a dramatic impact in this instance”.
    He said that the financial liability was difficult to ascertain, but that “the cost of replacing four million credit cards, plus credit monitoring for a year, plus claims for distress could be in excess of £20m alone”.
  • System
    System Posts: 178,107 Community Admin
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    But the hackers don't have the full card numbers, so why should we (or our debit/ credit card providers) replace the cards? Too much panic going on here.
  • Robin9
    Robin9 Posts: 12,183 Forumite
    First Post First Anniversary Name Dropper
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    Any indication of when the website will be back on line ?
    Never pay on an estimated bill
  • Robin9
    Robin9 Posts: 12,183 Forumite
    First Post First Anniversary Name Dropper
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    Have any heads rolled at Talktalk yet ?
    Never pay on an estimated bill
This discussion has been closed.
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