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Report your Priceline successes discusion area.

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  • mbstreet
    mbstreet Posts: 6 Forumite
    British version.

    I have now tried 4 different (UK) Visa debit cards – on 2 different computers. Same problem each time.

    Thanks for your help.
  • laffer
    laffer Posts: 145 Forumite
    The reason I asked about US/UK version is that the US version requires a US address and whilst there are ways around this sometimes the card will not go through. There have been the odd reported problems with Visa but I have generally had no problem.

    Do you have access to a Mastercard or Amex?

    It also pays to make sure your address matches with the address you have put into Priceline. If all else fails you could try the us site (but you would incur current conversion charges).

    The knowledgeable folks at betterbidding.com might also be able to assist. They are very friendly over there.
  • mbstreet
    mbstreet Posts: 6 Forumite
    Thanks Laffer.

    Should be able to give Mastercard a go this evening.
    My address is pretty straightforward – I’m sure that isn’t a problem.

    I have opened a discussion on betterbidding.com – no replies yet.

    Thanks, M.
  • andykiko
    andykiko Posts: 16 Forumite
    I've bid and apparently won a 4* hotel in Stuttgart on Name your own bid on Priceline. However, I can't log into the system with my email address it just doesn't have it on the system. When I try using the reservation numbers on the website direct it says no booking or name exists. I have been charged for this as well.

    I've tried emailing them, the guy who has responded has said that the two priceline and name your own bid are seperate areas which is fine but the email he gave bounced straight away. :mad:

    Finally, entering the actual queery on the own bid site is constantly ignored. I've sent 3 emails to them with no response. Only priceline.co.uk has replied.

    Any help?

    Thank you!
  • laffer
    laffer Posts: 145 Forumite
    Hi andykiko. That sounds frustrating. Did you not recieve an email confirmation of your win at the time of your bid being accepted? An alternative is to ring the hotel which you were accepted for and confirm whether they have your reservation. Sometimes this does not work as the Hotel only takes the guests details from priceline a short time before the reservation but if you are travelling in the next two weeks or so they may have you down.
  • andykiko
    andykiko Posts: 16 Forumite
    Thanks for the reply. It was a typo in the guys email address that he sent me which he corrected so I'll keep you updated.

    The thing isn't for another 3 weeks so if nothing is sorted for another week I will have to ring them and do what you suggested.

    The only confirmation I got was the "check your status" type email. When I clicked that it does confirm I've won.

    Anyway, only thing I can do is see whether this new email leads me down any avenues.

    Appreciate the response!
  • mbstreet
    mbstreet Posts: 6 Forumite
    Phew – found a fix.

    Played around with address format (thanks laffer). I had left the county blank as I live in London. So eventually, I tried “London” for city and “Greater London” for County.

    Success, a good saving:

    Hilton Boston Back Bay
    14/07/2009 to 16/07/2009

    Star rating: 3.5*

    Your Offer Price: £46.00
    Number of Rooms: 1
    Number of Nights: 2
    Subtotal: £92.00
    Taxes and Service Fees: £17.11
    Total Charges: £109.11
  • duchy
    duchy Posts: 19,511 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Xmas Saver!
    I find pretty much every card I've ever tried on priceline us works (with a mugged US address-I picked a state and zip code at random -they don't coresspond with each other one is in Kentucky and one in Utah) I've used a co-op visa electron a normal visa -a prepaid mastercard etc.
    I Would Rather Climb A Mountain Than Crawl Into A Hole

    MSE Florida wedding .....no problem
  • blindman
    blindman Posts: 5,673 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    mbstreet wrote: »
    Phew – found a fix.

    Played around with address format (thanks laffer).

    that the US version requires a US address and whilst there are ways around this sometimes the card will not go through.
    It also pays to make sure your address matches with the address you have put into Priceline.

    Just to put the record straight :rolleyes:
    The address you input bears no relation to the actual Credit\debit card used

    Success, a good saving:

    Hilton Boston Back Bay
    14/07/2009 to 16/07/2009

    Star rating: 3.5*

    Your Offer Price: £46.00
    Number of Rooms: 1
    Number of Nights: 2
    Subtotal: £92.00
    Taxes and Service Fees: £17.11
    Total Charges: £109.11

    Well done with the win.

    Have a good time!
  • blindman
    blindman Posts: 5,673 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    laffer wrote: »
    Hi andykiko. That sounds frustrating. Did you not recieve an email confirmation of your win at the time of your bid being accepted? An alternative is to ring the hotel which you were accepted for and confirm whether they have your reservation. Sometimes this does not work as the Hotel only takes the guests details from priceline a short time before the reservation but if you are travelling in the next two weeks or so they may have you down.

    From where did you get this (mis)information?
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