MoneySavingExpert.com International Calls Checker

Heinz

shajanscaria wrote: »

I am a great fan of international call checker. However now many of the numbers are actually not charging the right amount. Now if you try to call India land line, there is an 0870 number, which cost 6p. Unfortuanately according to the call checker it cost only 1.5 pence.

From a BT landline, calling 0870 numbers costs 6p during the day and 1½p evenings/nights (BT abolished its special weekend rate on 1-8-2007).

The Dialabroad website obviously shows the cost incorrectly (although it's right half the time) and the CallChecker's automatic nightly trawl has erroneously picked it up.

SteveDavis

Does anyone knows how come not every provider is listed in the callchecker.
A few weeks ago I received a textmessage with a extremly cheap rate for India. From that moment I'm using that service, but I can't find it in the callchecker.
Are all known providers listed in the callchecker? Or is this just an selection?

I already tried to sent a mail to report another provider, but it didn't work.

DialAbroad_Customer_Servi

skintbuttrying wrote: »

I telephone overseas numbers via 0844 numbers on a Virgin landline. Costs from the sites for South Korea and Brazil for instance are said to be 1p and 1.5p/minute respectively. However on recieving my bill from Virgin I find that with VAT they are more like £1.00/minute.

I have not heard about this occuring from Virgin lines, but we have a handful of customers who have experienced the problem when using our 0207 access number from their mobiles to make international calls. The service provider charges them for the full rate international call rather than the cost of a regular UK landline call. In all cases, a quick call to the service providers customer service has solved the problem, although sometimes you will need to ask to speak to supervisors/managers to get somebody with authority.

Here is a link to Virgin's non-geographic calls price guide which should help:

http://allyours.virginmedia.com/pdf/uk_non-geographical_calls_a.pdf?jun08

Regards,

DialAbroad

katrina82

Hi, I want to use Dialabroad's service to call my boyfriend in the US. His number starts 001908 - will the service work with this no? And will it cost him anything to receive my calls? Sorry if this has been answered before!
xx

Heinz

katrina82 wrote: »

Hi, I want to use Dialabroad's service to call my boyfriend in the US. His number starts 001908 - will the service work with this no? And will it cost him anything to receive my calls? Sorry if this has been answered before!

Welcome to the MSE forums katrina82.

Yes, it'll work (the 00 is our international access code and the 1 is the country code for the USA and Canada).

If that number is a mobile (cellphones in the USA have 'ordinary' numbers so you can't tell), he will have to pay to receive your call. If it's a landline, he won't.

katrina82

ooh it is a mobile, how much will it cost him to receive?
x

Heinz

katrina82 wrote: »

ooh it is a mobile, how much will it cost him to receive?
x

He'll have to check with his provider (he probably already knows though).

katrina82

Thanks, so the charge he'll have to pay will be the same as if I had rung him from my mobile without using Dialabroad? Sorry for all the q's!
x

Heinz

katrina82 wrote: »

Thanks, so the charge he'll have to pay will be the same as if I had rung him from my mobile without using Dialabroad? Sorry for all the q's!
x

International calls from UK mobiles can be quite expensive!

Ypaymore

katrina82 wrote: »

Hi, I want to use Dialabroad's service to call my boyfriend in the US. His number starts 001908 - will the service work with this no? And will it cost him anything to receive my calls? Sorry if this has been answered before!
xx

Do you call him from just a mobile,or do you call him from a landline.Calling 0844 numbers from UK Mobiles is also very expensive.

Some UK Call Suppliers offer inclusive calls to USA.Do you have a landline who are you with.