Tesco misprice policy discussion area

JAHARVEY

Thank you Ampersand!

I must admit I am dreading going back into my local Tesco's after yesterday

And its a bad day when you feel like that because of no fault of your own is it?

Maybe we should name and shame the branches / CS involved or is that not allowed?

katskorner

I don't know - I think it may be OK for refer to the store in question as that has already happened a few times, but to get personal with the staff is a different matter. I hate it when you get the stroppy ones - OH seems to get them more than me at the moment though!!

ampersand

Joel wrote:

Because the R&R policy is a POS misprint. Didn't you know?

It's supposed to say '...we will give you your money back and you can't keep the product....'

Sorry, I'll take it down now sir

Don't leave Tesco Joel - we need you.

Concerned to read you are all 'interviewed out' - can't have been alone in hoping you had changed your mind about leaving Mr T.
Or, if YOU are doing the interviewing, take on some msers for Pricing Integrity and watch those profits shrink!
*************
In the meantime:

NVQ R&R are run by Tesco nationwide daily during opening hours.
Enhanced Credits available. (Ed note: shouldn't this be 'inevitable'?)
Continuous assessment via Practical coursework.
Recommended Text can be found on moneysavingexpert.com/Tesco policy discussion thread. Students are recommended to revise Misprice Thread for
previous examination themes.
Because these texts are condensed, students are advised to make on site visits to verify data.
Marks will be awarded for endurance and courage under fire.
Please note:
!!!!!! Dastardly Coach Tours are only available to Misprice Students or Post Graduates. Those intending to board MUST flourish/brandish/show EITHER:
-R&R copy of Tesco Threads in book form, as constantly published.
-R&R parsnip
-R&RTerry's Choc Orange bribe for driver.
(small print exemptions:cheeses/CDs/finest bacon/other book titles are NOT acceptable. Regrettably this decision has been taken to eliminate multi-ride freeloading abusers of the Dsicipline and to preserve its intellectual rigour.)

ampersand

balloonist wrote:

Do you think Tescos will reimburse me for the fuel used for repeated trips - maybe I'll ask!!

Hello ballooist -
I can squeeze you in on the NVQ course for a small consideration(just post it on the misprice thread.)

snowball2

Yeap i did it today ballet & fairy books which the lady at CS said she would refund np (muttering i told them about these last week!) and the Pop Jr CD, they did try to put me off kept me waiting a bit with my toddler in the trolley tried to say correct price at first but pointed out the poster and went back again - but result and i'm most pleased.

Tho in my excitement i didnt check the rest of my receipt and was overcharged on two other items :wall:

never mind some xmas stocking fillers for the kids

ampersand

JAHARVEY wrote:

Thank you Ampersand!

I must admit I am dreading going back into my local Tesco's after yesterday

And its a bad day when you feel like that because of no fault of your own is it?

Maybe we should name and shame the branches / CS involved or is that not allowed?

There are some lovely people on CS and some foul and some so-so and some grudging - pretty much mirroring the cross-section we meet generally.
Remember to praise good service too, via the little postcards available at CS.

Again I reiterate -YOU HAVE NOT DONE WRONG
DON'T LET THEM SMELL FEAR; YOU ARE PERFORMING A CITIZEN'S GOOD DEED FOR TESCO - as so many have said here, by drawing their attention to an Offence THEY are committing.

katskorner

snowball2 wrote:

Yeap i did it today ballet & fairy books which the lady at CS said she would refund np (muttering i told them about these last week!) and the Pop Jr CD, they did try to put me off kept me waiting a bit with my toddler in the trolley tried to say correct price at first but pointed out the poster and went back again - but result and i'm most pleased.

Tho in my excitement i didnt check the rest of my receipt and was overcharged on two other items :wall:

never mind some xmas stocking fillers for the kids

were the other two items you were overcharged on ones already reported on the misprice thread? or were they new ones?

you should go back and get those refunded too

ampersand

snowball2 wrote:

Yeap i did it today ballet & fairy books which the lady at CS said she would refund np (muttering i told them about these last week!) and the Pop Jr CD, they did try to put me off kept me waiting a bit with my toddler in the trolley tried to say correct price at first but pointed out the poster and went back again - but result and i'm most pleased.

Tho in my excitement i didnt check the rest of my receipt and was overcharged on two other items :wall:

never mind some xmas stocking fillers for the kids

Tho in my excitement i didnt check the rest of my receipt and was overcharged on two other items :wall:

...which you are taking back or ringing HO about, if littlies make immediate return impossible.
Happy Days

ampersand

Sorry katskorner -
Your post wasn't there as I wrote mine - Apologies once again.

I'll just pass this Bon Voyage card round for msers to sign.. Bylromarha is almost off to NZ half price and Insured Free thanks to Mr T.
Have a wondeful trip - have got as far as telling NZ family I'll try and be back next Spring, inspired by your endeavours.

snowball2

ampersand wrote:

Tho in my excitement i didnt check the rest of my receipt and was overcharged on two other items :wall:

...which you are taking back or ringing HO about, if littlies make immediate return impossible.
Happy Days

it was the tesco rustic loaf on offer 2 for £1.50 charged full price and jaffa stsumas said half price original price £1.49 charged £1.49.

i still waiting for a £4.50 refund for items i send back with home shoppping two weeks ago which still not on my account - how long doea it take?

Also whilst on the subject was going to getthe princess diary dvd large sign said £19 for three or £7.97 each, but sticker on dvd said £19 for 3 or £8.97 (said this on a few others and rest said £19 for 3 or £7.97) wasnt sure i would get them so didnt try - what do you think?

Thx

EDIT: Just noticed i was charged for 2 tubes of ibuprofen gel and i bought 1 of that and 1 heat rub which should have been £1.49
God how much have i paid over in the last 6 years of shopping there!