PPI Reclaiming discussion Part II

tiggrae

marshallka wrote: »

Oh right, Sue posted ealier that it stated in their letter to her that it was their final response.

here is what she posted

hiya after reading the reply we got from f/plus is does actually say it is the final response do you think it is worth sending them another letter

what FP would mean is that's their final offer - it's just a way of putting pressure on someone to accept - but it's not their 'final response' in the way the FOS means - if you get my drift

di3004

sue149 wrote: »

right thank you have wrote a letter stating we are not happy with the offer as we would still be paying the ppi and no cover just read that we pay £132 a month for it and have paid 26 months so thats £3432 is that right and the have offered us £7632 the ppi is £16 775

All the best hun, Good luck!, and keep us posted, cheers.;)

Di.
x

sue149

it actuall y says this communication should be veiwed as our final repond in relation to this matter

di3004

Not going mad folks (I'm already that) lol....but email wise I just been testing it, hubby emailed me by switching over names, I also emailed myself lol, and they have come through okay, so not sure why Maxdp cannot get through .

sue149

tiggrae wrote: »

what FP would mean is that's their final offer - it's just a way of putting pressure on someone to accept - but it's not their 'final response' in the way the FOS means - if you get my drift

yes i thought that too going to send them anot5her letter saying im not happy with the offer

sue149

well thanks for all the help going too do some shopping will be bk on tonight if anyone has any more advice for me ta xx

di3004

Thanks maxdp

Just received your email.........:D .

Will get to take a look now thanks a lot hun, much appreciated.;) xxx

maxdp

di3004 wrote: »

Thanks maxdp

Just received your email.........:D .

Will get to take a look now thanks a lot hun, much appreciated.;) xxx

You welcome

Have just got this new photocopier, fax, scanner, printer thing and am trying to sort out how to use it. If you have any probs accessing just let me know and will just let you have address and contact.:D

di3004

maxdp wrote: »

You welcome

Have just got this new photocopier, fax, scanner, printer thing and am trying to sort out how to use it. If you have any probs accessing just let me know and will just let you have address and contact.:D

Received and came though okay hun thanks.:D

Yes I do have one of these all in one's but mainly leave it to my eldest son to sort out, I have not got a clue but as I have a lappy its a matter of keeping installing it all the time........:rolleyes: ,I think I'm annoying him asking him all the time lol, he is at work right now, staying out then tonight, but should be available over the weekend if you need any info on these hun.;) xxx

di3004

My letter has arrived through the post from the FOS.

24 September 2008

Dear Mrs XXXXX

Your Complaint about Lloyds TSB Bank PLC/Credit Card PPI.

I am writing to keep you updated on the complaint you have asked us to look into.

Your case has now been referred to me. I am an Adjudicator at the Ombudsman Service.
I specialise in settling disputes informally. As part of my work, I will look at both sides of the complaint, weigh up the information, and then tell you and Lloyds TSB what I think. Where I cannot settle a complaint informally, I can issue more formal recommendations about whether a complaint should be upheld or not. If you or Lloyds TSB do not accept what I say, either side can ask for the complaint to be reviewed by an Ombudsman.

(then a bit of information about their factsheets).

The time it will take to reach an outcome on your complaint depends on the issues involved and whether we need any more information. In the meantime, I would be grateful if you could let me know, if anything happens that you think may affect your complaint - or if there is any additional information that you have not already sent us and that you would like me to consider.

The reference number for your case has changed slightly, now that it has been referred to me - so it would be helpful if you could use this new reference on anything you send in the future.

Your sincerely

Adjudicator

Tel
Fax

Email.