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PPI Reclaiming discussion Part II

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  • di3004 wrote: »
    For instance if your financially struggling etc, this can be most stressful for you and your family, as this would affect you all.
    You can contact the FOS and request this on those grounds, and besides you have been waiting long enough anyway.;)

    They may request you send them something to prove this, but not always, in my case I just send a copy of my bank statement.;)

    I do hope you hear from them soon, it must be so frustrating for you waiting for as long as you have just for it to be passed on to get looked at.

    Di.
    x
    I appreciate your help, I am going to phone them again tommorrow, I will let you know the income.

    L
  • marshallka
    marshallka Posts: 14,585 Forumite
    sue149 wrote: »
    can i say sorry if im not doing this right lol im not that good on forums but your all very heplfull thanks
    First if this is not a final response letter from them, even if its a goodwill offer they can sometimes pay back the lot as "goodwill" then you need to write to them again stating the misselling and asking them to put you back into the position as if you never had the PPI at all. If not tell them you are going to go to the FOS with the complaint. You first need a final response though or it be past 8 weeks since you first complained to them. I have a feeling another letter may work here though.
  • di3004
    di3004 Posts: 42,579 Forumite
    linF wrote: »
    I appreciate your help, I am going to phone them again tommorrow, I will let you know the income.

    L

    Your very welcome hun and look forward to hearing the outcome of this, you have been waiting long enough.;)

    All the best.
    Di.
    x
    The one and only "Dizzy Di" :D
  • pinknico
    pinknico Posts: 3,261 Forumite
    cot1198 wrote: »
    While I wait for the rejection errr I mean reaction from Ocean and GE money on the mis sold PPI I thought I would look through my old credit card statements and guess what, PPI on my HSBC card now closed. also on my now closed Capital one card

    Two letters gone off today to them, wait and see time again

    Looking forward to the reply you get from capital one as they are next on my list as everything they got fined for relates to our PPI with them. Just don't know if thats a strong enough case.
    DS1 12/10/04
    DS2 13/07/06
    DD1 06/12/07
  • marshallka
    marshallka Posts: 14,585 Forumite
    linF wrote: »
    Sorry if I have done this wrongly - my first post

    I sent template letters to Lombard going back to October 2007 - Got a letter back saying sorry you dont have a case, sent second letter in Nov and got the same response, I then sent all the paperwork to the FO who sent me regular letters saying due to the amount of cases thay had to deal with then my case was in a queue. I got the last letter from them at the end of June saying they still have the case in the queue and will let me know when it has been assigned to a case worker. I have phone twice since then just to be told the same thing!!! Is anyone else experiencing the same dealy??
    I would ring them and tell them to get there finger out now. Tell them you are in financial difficulties and that you want the case fast tracked.

    Something needs sorting at the FOS by the looks of things.

    Why is it taking so long for them to look into complaints when we are all complaining about the same things.
  • di3004
    di3004 Posts: 42,579 Forumite
    marshallka wrote: »
    I would ring them and tell them to get there finger out now. Tell them you are in financial difficulties and that you want the case fast tracked.

    Something needs sorting at the FOS by the looks of things.

    Why is it taking so long for them to look into complaints when we are all complaining about the same things.


    It must be all these holidays, and sick leave and so on.....:rolleyes:
    The one and only "Dizzy Di" :D
  • sparky0107
    sparky0107 Posts: 3,496 Forumite
    Debt-free and Proud!
    Evening everyone,
    Received a response from CSL, basically saying it was up to me to decide if I wanted PPI, but all I can remember is the salesman asking me how much, I wanted to pay each month, and I told him about £50, he then came back with all the paperwork filled in for me to sign.

    I was going to send the following letter back to CSL, do you think I should add anything, such as the fact I get 2 years sick pay & 2 years death in service benefit? Or take anything out.

    Thanks in advance (once again)

    XXXXXXXXX
    XX XXXXXXXXX XX
    xxxxxxx
    XXXXXXXX
    XXXXXXXXX
    Xxx Xxx
    26th September 2008
    CSL House
    Golborne Point
    Ashton Road
    Golborne
    WARRINGTON
    WA3 3UL


    Dear Lisa Merry,

    Re: Account number: XXXXXXX/1
    I am writing in response to your letter dated 22nd September 2008, with regards the insurance sold with my credit agreement with CSL. Yourreference is XXXXXXX/1.

    I do not feel your letter has offered a satisfactory justification that my policy was sold fairly, reasonably and within my best interests so I request that you look into my complaint again. If you again consider that you did not mis-sell PPI, can you please advise that this is your final response.

    If I do not receive a more favorable response within 14 days I shall be taking my complaint to the Financial Ombudsman.


    Yours faithfully,

    Sparky0107
    Sparky0107 - Sealed pot challenge member #002. Total for SPC3 £1,030.57 Total For SPC 4 £2247.00 Total for SPC 5 £2574.62 :T Total for SPC 6 £4552.91:T
    :rotfl:LC2 & Jakes-Mum are off their heads :rotfl
    :j DEBT FREE AS OF 20/01/2012 :j
  • marshallka
    marshallka Posts: 14,585 Forumite
    sparky0107 wrote: »
    Evening everyone,
    Received a response from CSL, basically saying it was up to me to decide if I wanted PPI, but all I can remember is the salesman asking me how much, I wanted to pay each month, and I told him about £50, he then came back with all the paperwork filled in for me to sign.

    I was going to send the following letter back to CSL, do you think I should add anything, such as the fact I get 2 years sick pay & 2 years death in service benefit? Or take anything out.

    Thanks in advance (once again)


    XXXXXXXXX
    XX XXXXXXXXX XX
    xxxxxxx
    XXXXXXXX
    XXXXXXXXX
    Xxx Xxx
    26th September 2008

    CSL House
    Golborne Point
    Ashton Road
    Golborne
    WARRINGTON
    WA3 3UL


    Dear Lisa Merry,

    Re: Account number: XXXXXXX/1

    I am writing in response to your letter dated 22nd September 2008, with regards the insurance sold with my credit agreement with CSL.Yourreference is XXXXXXX/1.

    I do not feel your letter has offered a satisfactory justification that my policy was sold fairly, reasonably and within my best interests so I request that you look into my complaint again. If you again consider that you did not mis-sell PPI, can you please advise that this is your final response.

    If I do not receive a more favorable response within 14 days I shall be taking my complaint to the Financial Ombudsman.


    Yours faithfully,

    Sparky0107
    I would definitely tell them about your own policy that last two years. You letter looks good but i would add this.
  • Evening all, just wanted to let you know that I received a letter today from the FOS to acknowledge receipt of my letter for fast track but nothing else. Is this their usual response?
  • Evening all, just wanted to let you know that I received a letter today from the FOS to acknowledge receipt of my letter for fast track but no other comments. Is this their usual response?

    I currently have an outstanding loan with Black Horse Finance which I have defaulted on due to financial difficulties, if they decide to uphold the complaint from FOS will they take out the money that I owe to date? I am in 3 months arrears but making small monthly payments.
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