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PPI Reclaiming discussion Part II

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  • Hi there
    My partner is in the process of reclaiming PPI from Halifax which was mis-sold to him back in '02 (he was self employed).
    They have written back stating they are not in the wrong, however as a 'valued customer we are prepared to put you back in the position you would have been in had not taken the insurance' done without admission etc etc.
    They then said they will contact him shortly to confirm the exact details of the redress due to him.

    Does this mean they will refund him what he's paid already, or should we expect a 'goodwill gesture' of a couple of hundred quid?

    Has anyone else had this letter from Halifax, and if so, was it productive? We worked out he's paid over £4k since the loan began which would be excellent to have back along with reduced monthly payments.

    Any advice would be very much appreciated!
  • marshallka
    marshallka Posts: 14,585 Forumite
    Hi there
    My partner is in the process of reclaiming PPI from Halifax which was mis-sold to him back in '02 (he was self employed).
    They have written back stating they are not in the wrong, however as a 'valued customer we are prepared to put you back in the position you would have been in had not taken the insurance' done without admission etc etc.
    They then said they will contact him shortly to confirm the exact details of the redress due to him.

    Does this mean they will refund him what he's paid already, or should we expect a 'goodwill gesture' of a couple of hundred quid?

    Has anyone else had this letter from Halifax, and if so, was it productive? We worked out he's paid over £4k since the loan began which would be excellent to have back along with reduced monthly payments.

    Any advice would be very much appreciated!
    Seems to me like the FOS claims. If they are going to put you back into the position that you would have been in if you had not had the insurance then they usually pay the insurance and 8% per annum interest.

    What amount is the insurance and dates etc?
    Someone on here could check that you are not being fleeced by the amount.

    Also is the loan paid up now??
  • aligerdie
    aligerdie Posts: 576 Forumite
    sarahc5388 wrote: »
    Hi, I went into the bank (Barclays) to complain about this (large open plan branch) and complained rather loudly, they sent my complaint straight through on their computer, they have sent me 2 letters so far promising that they are looking into, their last one said they would contact me by 8 Aug (the 8 weeks deadline for a final response is up on 11 Aug) so i should get something this week. It's always worth a try, but do it in a branch if you can cos it's quicker, they also should give you a print out of your complaint there and then


    *is on her way to Barclays....* :rotfl:

    I didn't realise I could do that, looks like they'll be getting a visit from me and 3 rowdy kids today then!!
    96 items decluttered so far in 2013 :)
  • tiggrae
    tiggrae Posts: 1,771 Forumite
    Hi there
    My partner is in the process of reclaiming PPI from Halifax which was mis-sold to him back in '02 (he was self employed).
    They have written back stating they are not in the wrong, however as a 'valued customer we are prepared to put you back in the position you would have been in had not taken the insurance' done without admission etc etc.
    They then said they will contact him shortly to confirm the exact details of the redress due to him.

    Does this mean they will refund him what he's paid already, or should we expect a 'goodwill gesture' of a couple of hundred quid?

    Has anyone else had this letter from Halifax, and if so, was it productive? We worked out he's paid over £4k since the loan began which would be excellent to have back along with reduced monthly payments.

    Any advice would be very much appreciated!
    it should be the amount he's paid in PPI premiums
  • marshallka
    marshallka Posts: 14,585 Forumite
    Just had a final response from Co-op saying No. :mad:

    They say that the loss occurred over 3 years ago and i should have been aware
  • di3004
    di3004 Posts: 42,579 Forumite
    marshallka wrote: »
    Just had a final response from Co-op saying No. :mad:

    They say that the loss occurred over 3 years ago and i should have been aware


    What ??:eek: :mad:

    What are they playing at ?
    Well hun, they don't know you yet, so they had better be on their guard ;) .

    What step are you taking from here hunni ? Were these covered by the FSA or so then ?
    Wouldn't the Co-op be covered anyway being they are and were a bank ?

    I know you hun, you won't give up that easy - your like me and will keep fighting until they finally pay out !:D

    You keep on at them hun, I know you will and we don't mind if they want to play ball games do we ?:D :j .

    Di.
    xx
    The one and only "Dizzy Di" :D
  • marshallka
    marshallka Posts: 14,585 Forumite
    di3004 wrote: »
    What ??:eek: :mad:

    What are they playing at ?
    Well hun, they don't know you yet, so they had better be on their guard ;) .

    What step are you taking from here hunni ? Were these covered by the FSA or so then ?
    Wouldn't the Co-op be covered anyway being they are and were a bank ?

    I know you hun, you won't give up that easy - your like me and will keep fighting until they finally pay out !:D

    You keep on at them hun, I know you will and we don't mind if they want to play ball games do we ?:D :j .

    Di.
    xx
    Its a case of hi.ho. hi. ho its off to FOS we go i am afraid. Already got a ref number last week so going to download the form and get it filled in.
  • di3004
    di3004 Posts: 42,579 Forumite
    marshallka wrote: »
    Its a case of hi.ho. hi. ho its off to FOS we go i am afraid. Already got a ref number last week so going to download the form and get it filled in.


    lol, good luck hun, go and get em........:D .
    Hey we could fill these FOS forms with our eyes shut by now couldn't we ? lol :D , oh and the reclaim letters lol.....:rolleyes:
    Look forward to hearing the outcome of this hunni.;)

    Di.
    xx
    The one and only "Dizzy Di" :D
  • aligerdie
    aligerdie Posts: 576 Forumite
    Hi

    Sorry to bother you all, as I posted yesterday, I'm looking to reclaim back PPI from barclays.

    I've just been reading my statements and its called 'overdraft protection'. Is that what I should be reclaiming?
    I really don't remember taking this out with my current account, so I'm not sure what grounds I have for reclaiming. I'm employed with the civil service, so job security was not a problem, nor was sickness pay. However, they have been charging me monthly, on top of the account fee and charges also. (which I am reclaiming too)

    I have read the guidelines on here and have got myself confused, I'd be so grateful if someone could help me out.

    sorry for being thick!!! :D
    96 items decluttered so far in 2013 :)
  • sarahc5388
    sarahc5388 Posts: 260 Forumite
    aligerdie wrote: »
    Hi

    Sorry to bother you all, as I posted yesterday, I'm looking to reclaim back PPI from barclays.



    I have read the guidelines on here and have got myself confused, I'd be so grateful if someone could help me out.

    sorry for being thick!!! :D

    I've just been reading my statements and its called 'overdraft protection'. Is that what I should be reclaiming?
    I really don't remember taking this out with my current account, so I'm not sure what grounds I have for reclaiming. I'm employed with the civil service, so job security was not a problem, nor was sickness pay. However, they have been charging me monthly, on top of the account fee and charges also. (which I am reclaiming too)


    you're not being thick - i didn't realise they'd put it on my overdraft as well. Luckily I was in a position to pay my overdraft off and got them to cancel the overdraft there and the (when I was in the bank complaining rather loudly) Put the complaint in anyway stating that you didn't realise until you saw something on the internet about somebody else complaining, they are all robbing barstewards and the more people that complain the better. I am due a response from them this week, but going from experience I won't get one, so the FOS will have 2 complaints from me for the same bank about not providing a response within 8 weeks. I'm hoping the FOS will see this as Barclays using avaoidance tactics in the hope that i will go away quetly, but i won't. I'll keep everyone updated as and when I hear anything from either Barclays (yeh right) or the FOS.
    LTSB PPI - £770 ish for dad
    LTSB PPI for dad - £1800 for dad
    Barclays PPI claim for self-£2204
    Dads home insurance - reduced by £200 a year "WE DO NOT LIVE IN FLOOD AREA AND I DON'T SEE WHY WE SHOULD PAY FOR THOSE THAT DO - I WANT TO SPEAK TO YOUR SUPERVISOR"!

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